Ratings based on 728 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from D.C.

Great staff!!!

Posted Jul 27, 2015
Pros: Great and courteous staff!
Location: Near Trolly for Navy Pier which was very useful with the kids
Had a wonderful stay thank to a very friendly and welcoming staff!
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Comfortable stay at reasonable price.

Posted Jul 21, 2015
Pros: Very convenient location. Loved the Glazed & Diffused donut shop. Received helpful and speedy caring service from the staff. Good elevator service.
Cons: I had to get my room key re-programmed twice -- and I carefully had kept it away from other magnetic items.
Location: Two short blocks from river boat tours, River Walk, Billy Goat Tavern.
I wanted a hotel near but not on Michigan Avenue for a weekend stay, attending a wedding. Courtyard was just about perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2015
It was a very pleasant experience. All the staff were great. Great location downtown.
4 out of 5
Recommended
for Everyone
by A verified traveler from B

Tabatha at the front desk did a amazing job

Posted Jul 12, 2015
Location was great and while staff, especially tabatha were wonderful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lansing,MI

Great location

Posted Jun 29, 2015
Pros: Location was central to our needs. Couple blocks from Michigan Ave. Magnificent Mile was a few blocks up and museums were a quick taxi ride away.
Location: The restaurant/bar in the hotel was the best! We ate breakfast everyday and appetizers and cocktails every evening! Davanti is a destination!
Nothing bad to say! Staff was very attentive and informative.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 25, 2015
Great hotel downtown. Great staff and nice restaurant in the hotel. Very nice rooms. As a platinum member they upgraded me to a nice suite on the top floor of the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Omaha, NE.

Awesome location, very nice

Posted Jun 15, 2015
Very friendly, helpful staff. The room was clean and comfy. Definitely would go back!
2 out of 5
by A verified traveler from L

Noise from street kept us awake. Windows not sound

Posted Jun 15, 2015
Didn't sleep well due to sirines from street. Could hear people on street as well. Windows need sound proofing!!!
2 out of 5
by A verified traveler

Street Noise

Posted Jun 9, 2015
Pros: Gourmet donut shop next door. Good location.
Cons: Better soundproofing.
I know that there will be sounds in a downtown location, but either because of thin or leaking windows, even 7 stories up you could hear people talking while they walked down the streets, and trucks and sirens sound like they are next door. And the thermostat didn't work right meaning it was always 5 degrees to hot or too cold.
5 out of 5
Recommended
for Everyone
by A verified traveler from audubon, nj

Felt like home

Posted Jun 9, 2015
Staff was extremely friendly and helpful. Bed was super comfortable and loved how it faced the city. Location was very accessible.