Ratings based on 126 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Marissa from Union, KY

Posted May 27, 2014
Friendly and personable staff perfect for a weekend trip.
Comment from Hotel Management
Jan 29, 2014
Marissa, Thank you so much for taking the time give us such a great rating! I am so glad our team could give you such a great experience! I hope you have many more great experiences with us in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good stay

Posted May 13, 2014
Pros: Cleanliness, automatic internet access.
Cons: Signage to the hotel's entrance could be better on Google Maps as well as actually driving to the hotel.
Very pleasant and clean hotel. The hot tub was out of use, but all else was top notch.
Comment from Hotel Management
Jan 14, 2014
Thank you so much for your kind score and great remarks! Please be assured we are working very diligently to have the hot tub returned to working order as soon as possible. Thank you so much and we can't wait to see you again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 2, 2014
Pros: good location
Cons: see above
Location: airport
Shower did not work properly. The elliptical machine in the gym was broke. Lobby d├ęcor is about 15-20 years old.
Comment from Hotel Management
Jan 5, 2014
Thank you so much for taking the time to give us a great review! Please know that is any issues arrises during your stay, alert the front desk and we will do our best to take care of it!
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler from hartford, mi

Posted Mar 12, 2014 on Hotels.com
The only bad thing I found was that, we stayed there last year and this year and both times the whirlpool was out if order. The pool is awesome best I've ever been to so huge that everybody can swim. And is a very nice hotel staff very friendly.
Comment from Hotel Management
Jan 28, 2014
Thank you so much for you great comments! It's true, between new regulations and upgrades, we have had to do some work on our hot tub. However, good news is that it will be ready for our guests shortly! We are delighted you enjoyed the pool!
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Mar 12, 2014 on Hotels.com
Convenient, comfortable, clean, friendly staff.
Comment from Hotel Management
Jan 28, 2014
Thank you for your great comments! We greatly appreciate them!
5 out of 5
Recommended
for Everyone
by Karl from Doylestown, PA

Solid Place to Stay

Posted Mar 10, 2014
Rooms were in great shape and updated. Wireless worked very well for me which is not always the case at a lot of hotels I frequent. Multiple areas to eat in the area, but you will need a car to get to them. Too far to take a cab to O'Hare, but close enough by car to get there in about (20) minutes (traffic dependent of course).
Comment from Hotel Management
Jan 22, 2014
Hello Karl! I am so glad you had a great time at our newly renovated Courtyard by Marriott!!! I am glad you found out location convenient! And just a note: If you do not have a vehicle while visiting out hotel, our Bistro serves great food! Try it out! I recommend the turkey BLT!
4 out of 5
Recommended
for Personal Event
by A verified traveler

Familiar surroundings

Posted Feb 19, 2014 on Hotels.com
Reliable hotel and a good stay. The only negatives this trip were 1) the heating unit in the room was uneven and noisy, when on the room was too warm, after it switched off a while it got a little too cool before coming on again; and 2) a major network channel was not working on the TV, which was a little disappointing for a later evening show we wanted to watch one night. Otherwise, consistently pleasant employees and a good location make this a hotel we will return on future visits.
Comment from Hotel Management
Jan 28, 2014
Thank you for your review! Please know we do our best to maintain the mechanics in the hotel, and if one of our ACs is keeping you up, just give the desk and ring and we'll do what we can to make your stay great!
5 out of 5
Recommended
by A verified traveler

Posted Jan 28, 2014 on Hotels.com
Comment from Hotel Management
Jan 12, 2014
Thank you so much for the 5-Star review!
Comment from Hotel Management
Jan 12, 2014
Thank you so much for the 5-star rating! We really appreciate it!
4 out of 5
Recommended
for Overnight Stay Before Destination
by Brad from Elmhurst

Fitness Center and Hot Tub closed

Posted Jan 13, 2014 on Hotels.com
Overall a nice property with good service standards. Unfortunately the fitness center was closed due to a roof leak and the hot tub was closed account a pending permit from the city. Both amenities were my primary reason for choosing this property.
Comment from Hotel Management
Jan 12, 2014
Thank you so much for the review! Our fitness center is now open and our hot tub will be opening shortly! I hope you will join us again soon so that you can enjoy both amenities!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jan 13, 2014 on Hotels.com
Toilet needed repair, nice hotel
Comment from Hotel Management
Jan 12, 2014
Thank you for bringing that issue to our attention. I hope that we were able to address this issue during your time with us and am glad to hear that it did not effect your experience with us! I hope you will join us again in the future!