Ratings based on 192 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Falls Church, Virginia

Great hotel near the great Northwestern University

Posted Sep 20, 2014
Pros: Friendly staff, clean and comfortable rooms, near downtown Chicago and Northwestern University
The room was very clean and comfortable. Near Northwestern University and the beautiful city of Chicago! Great for the whole family. I will stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from mi

Good Experience

Posted Sep 14, 2014
Pros: Cleaniness
Cons: N/A
Location: There is a food & gas area
Somewhat out of the way but very enjoyable stay would stay again
Comment from Hotel Management
Sep 19, 2014 by Management, Hotel Management
Dear Gale, Thank you for taking the time to share your experience on Expedia. I am very pleased to know that your stay was very enjoyable. This is what my team and I strive for. Can't wait to have you back at the Courtyard by Marriott Chicago Glenview/Northbrook. Safe Travels! Sincerely, Natasha J.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location, easy access to Chicago

Posted Aug 15, 2014
Pros: Nice atmosphere
Cons: Fix broken things in a timely fashion
Courtyard hotel are nice, problem was the hot tub was broken the entire week and cable was out for 2 days.
Comment from Hotel Management
Aug 16, 2014 by Management, Hotel Management
Thank you for taking the time to rate and review you recent experience with our hotel. We were happy to learn you were pleased with our hotel, but disappointed with the fact our whirlpool was down. You will be happy to learn we have taken the steps necessary to have the repairs completed. Should your travels bring you back to the area, we hope we have an opportunity to be your host. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

Great hotel, convenient location!

Posted Aug 15, 2014
I was in town on business and it was a great hotel to come back to and relax. I highly recommend!
Comment from Hotel Management
Aug 17, 2014 by Management, Hotel Management
Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Chicago Glenview/Northbrook was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from INDIANA

pleased and liked the price

Posted Aug 8, 2014
Pros: location
Cons: had to set a very low temp to get the air conditioning to come on
Location: restaurants and O'HARE
no problems . Pleased with the room and the price
Comment from Hotel Management
Aug 12, 2014 by Management, Hotel Management
Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Chicago Glenview/Northbrook was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from MI

very good!

Posted Jul 22, 2014
Pros: near korea town, near downtown. not expensive. very very good. I like this place.
Cons: near korea town, near downtown. not expensive. very very good. I like this place.
Location: near korea town, near downtown. not expensive. very very good. I like this place.
near korea town, near downtown. not expensive. very very good. I like this place.
Comment from Hotel Management
Jul 30, 2014 by Management, Hotel Management
Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Chicago Glenview/Northbrook was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Holly from MI

5 Stars all around

Posted Jul 3, 2014 on Hotels.com
The hotel was very clean. The staff was very pleasant to deal with. We only stayed one night as it was half way to our vacation destination but would definitely stay again and longer if we were vacationing in the area!
Comment from Hotel Management
Jul 30, 2014 by Management, Hotel Management
Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Chicago Glenview/Northbrook was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
5 out of 5
Recommended
by Jack from Ohio

For the price, can't be beat

Posted Jul 2, 2014 on Hotels.com
A friendly, helpful staff, newly remodeled rooms and good location next to parks make this a good stay for those seeking good rooms at a great price.
Comment from Hotel Management
Sep 6, 2014 by Management, Hotel Management
Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Chicago Glenview/Northbrook was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
Comment from Hotel Management
Sep 6, 2014 by Management, Hotel Management
Thank you for taking the time to review your recent experience with our hotel. We take pride in the service we offer, and find your comments motivational. Should your travels bring you back to the area, we hope to be your host again in the future.
3 out of 5
Recommended
for Business Travelers
by Mark from Minneapolis

Could be cleaner

Posted Jun 27, 2014 on Hotels.com
Good value for the $, room was so so in terms of clearness. Staff in lobby was great and location very convenient for our needs.
Comment from Hotel Management
Sep 6, 2014 by Management, Hotel Management
Thank you for taking the time to review your recent experience with our hotel. Immediately upon reading your review, I followed up with executive housekeeper and have taken the steps necessary to prevent a recurrence. While corrections after the fact can’t compensate for the lack of convenience you encountered, I trust you will accept my assurance that your business is important to us and that what you encountered was not typical of the way our hotel is run. Thanks again for your comments; we hope we may have the opportunity to be your host again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Three night stay

Posted Jun 25, 2014
Cons: Be sure that amenities that are advertised are functional (hot tub).
Location: We enjoyed a celebration meal at Texas de Brazil at the nearby Woodfield Mall.
After we got checked in, we were disappointed that the hot tub was roped off and drained. After a long road trip, the hot tub was one of the main reasons we booked this hotel. The pull out sofa bed was very small, and when it was pulled out, there wasn't really much room to move around the room. The room was clean, and the staff was friendly. Breakfast is not provided in this hotel (which we knew when we booked). There is food for purchase in the lobby.
Comment from Hotel Management
Jul 2, 2014 by Management, Hotel Management
Thank you for taking the time to review your recent stay at our hotel. I am sorry to learn your stay overlapped with some routine maintenance with our whirlpool. I am happy to inform you, our whirlpool is once again open and operational. Should your travels bring you back to the area, we look forward to being your host again. Regards,