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Reviews of Courtyard by Marriott Chicago Magnificent Mile

3 out of 5
Courtyard by Marriott Chicago Magnificent Mile
165 East Ontario Street, Chicago, IL

Reviews

8.6

Excellent

Rating 10 - Excellent. 651 out of 1120 reviews" "
Rating 8 - Good. 275 out of 1120 reviews" "
Rating 6 - Okay. 102 out of 1120 reviews" "
Rating 4 - Poor. 50 out of 1120 reviews" "
Rating 2 - Terrible. 42 out of 1120 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, room was cleaned the receptionist that checked us in was very sweet and welcoming wish I remembered his name. Will stay here again when I visit Chicago!
Stayed 1 night in Apr 2024
Response from Courtyard Magnificent Mile on Apr 17, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon!

10/10 Excellent

Louis

Traveled with group, Business traveler
Liked: Amenities
Staff was very friendly and helpful.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jamia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size
Stayed 1 night in Apr 2024
Response from Courtyard Magnificent Mile on Apr 16, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon!

10/10 Excellent

Jennie

Traveled with family
Friendly staff, not overcrowded, valet was quick & easy. Will stay here again!
Stayed 1 night in Apr 2024
Response from Courtyard Magnificent Mile on Apr 16, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon!

2/10 Terrible

Shantay

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst yet they wouldn’t even accommodate us for the horrible stay
Response from Courtyard Magnificent Mile on Apr 16, 2024
Thank you for staying with us recently at the Courtyard Magnificent Mile and for taking the time to complete the survey. We appreciate your honest feedback, and I’m sorry to hear that your stay did not meet your satisfaction! Please accept my sincere apologies.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Loud traffic noise
Stayed 1 night in Apr 2024
Response from Courtyard Magnificent Mile on Apr 16, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers.

10/10 Excellent

Natali, CHATSWORTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel it was clean, the room was spacious and clean and stylish ,service was excellent walking distance to Michigan ave the river walk and navy pier. The restaurant was wonderful as well. Will stay here again
Stayed 3 nights in Mar 2024
Response from Courtyard Magnificent Mile on Apr 8, 2024
Thank you for your excellent review, it is greatly appreciated! We hope to see you again soon!

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very polite and helpful. They checked in our bags early, held our bags for us after we checked out, and even lent us umbrellas. Excellent experience.
Stayed 1 night in Apr 2024
Response from Courtyard Magnificent Mile on Apr 8, 2024
Thank you for your awesome review, we are so happy you enjoyed your stay!

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here! It was super clean, staff friendly and helpful! Location was perfect! Will definitely stay there again!!
Stayed 2 nights in Apr 2024
Response from Courtyard Magnificent Mile on Apr 8, 2024
Thank you for your great review, we hope to welcome you back soon!

10/10 Excellent

Amaya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing, will be staying again next time I’m in Chicago!!
Stayed 3 nights in Mar 2024
Response from Courtyard Magnificent Mile on Apr 6, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon.

10/10 Excellent

Zachary, Bartonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place off of magnificent mile! Within walking distance of all the shops! Has a Starbucks and a restaurant located in the bottom which is super convent! The staff were very helpful! I'd recommend staying here if you're looking for a place to stay but don't wanna spend a bunch of money!
Stayed 1 night in Apr 2024
Response from Courtyard Magnificent Mile on Apr 6, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon.

10/10 Excellent

Danika

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Courtyard Magnificent Mile on Apr 6, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Courtyard Magnificent Mile on Apr 5, 2024
Thank you for your wonderful review, come see us again soon!

10/10 Excellent

Samantha Janine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. The staff were always very courteous and pleasant.
Stayed 4 nights in Mar 2024
Response from Courtyard Magnificent Mile on Apr 3, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon!

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Courtyard Magnificent Mile on Apr 3, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon!

10/10 Excellent

John

good
Stayed 4 nights in Mar 2024
Response from Courtyard Magnificent Mile on Apr 2, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon.

10/10 Excellent

Lindsay

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room size! Parking was easy and this was a very convenient location. Lots of walkable things to do but also central to a lot of places.
Stayed 3 nights in Mar 2024
Response from Courtyard Magnificent Mile on Apr 2, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon.

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Courtyard Magnificent Mile on Apr 2, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon.

6/10 Okay

Sara

Traveled with family
Liked: Cleanliness, staff & service
Good location but loads of extra fees.
Stayed 3 nights in Mar 2024
Response from Courtyard Magnificent Mile on Apr 1, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers.

10/10 Excellent

Nadia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is close by.
Stayed 1 night in Mar 2024
Response from Courtyard Magnificent Mile on Mar 31, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon!

10/10 Excellent

Samy Wasfy Yousef

Stayed 3 nights in Mar 2024
Response from Courtyard Magnificent Mile on Mar 31, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon!

8/10 Good

Annette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so close to Michigan Ave and great restaurants. Wished we had a microwave on the room as we planned on breakfast sandwiches in the morning. Staff was helpful. Wished there was a hot tub. Pool was crowded most of the time we were there. Overall, I would recommend and stay again for the price point.
Stayed 5 nights in Mar 2024
Response from Courtyard Magnificent Mile on Mar 30, 2024
Thank you for your review, it is greatly appreciated!

8/10 Good

Ghaith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location, rooms are good and clean, comfortable beds. Checkin and out fast and parking is easy. We couldn't get to the hotel restaurant, waited there with no one at restaurant entrance to get us in inspite of waiting more than 10 minutes, had to go to outside restaurant. lots of shopping stores and restaurants in the area, also starbucks reserve is just across the street. In general, we liked the experience we had over there.
Stayed 1 night in Mar 2024
Response from Courtyard Magnificent Mile on Mar 30, 2024
Thank you for your review, we are happy you enjoyed your stay with us and apologize for any inconvenience with the restaurant.

10/10 Excellent

Ladiceia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfeito o hotel e o atendimento
Stayed 2 nights in Mar 2024
Response from Courtyard Magnificent Mile on Mar 29, 2024
Gracias!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Mar 2024
Response from Courtyard Magnificent Mile on Mar 29, 2024
Thank you for your review, please come see us again soon!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place - centrally located Parking is incredibly expensive, so be mindful when planning you trip.
Stayed 1 night in Mar 2024
Response from Courtyard Magnificent Mile on Mar 29, 2024
Thank you for your amazing review, it is greatly appreciated!

10/10 Excellent

Courtney

Stayed 1 night in Mar 2024
Response from Courtyard Magnificent Mile on Apr 16, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Mar 2024
Response from Courtyard Magnificent Mile on Mar 25, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon!

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in downtown area. Convenient parking and a Starbucks in the lobby
Stayed 1 night in Mar 2024
Response from Courtyard Magnificent Mile on Mar 25, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon!

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Thanks.
Stayed 3 nights in Feb 2024
Response from Courtyard Magnificent Mile on Mar 21, 2024
Thank you for your review!

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very accommodating
Stayed 1 night in Mar 2024
Response from Courtyard Magnificent Mile on Mar 19, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon!

10/10 Excellent

Cortland M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Courtyard Magnificent Mile on Mar 17, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon!

10/10 Excellent

JAMES

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Mar 2024
Response from Courtyard Magnificent Mile on Mar 15, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon.

8/10 Good

Andrea

Stayed 1 night in Mar 2024
Response from Courtyard Magnificent Mile on Apr 3, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel that is conveniently located to everything you need. The rooms were clean and the pool was great for our kids. I was very impressed the staff.
Stayed 3 nights in Mar 2024
Response from Courtyard Magnificent Mile on Mar 14, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon.

10/10 Excellent

Toya

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 4 nights in Mar 2024
Response from Courtyard Magnificent Mile on Mar 14, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon.

4/10 Poor

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Courtyard Magnificent Mile on Mar 14, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers.

6/10 Okay

Lakisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s mediocre, parking is terrible, staff was nice, room service/housekeeping mediocre, valet $70a day and parking is $60a day smh and the beds was like laying in lumpy boards
Stayed 2 nights in Mar 2024
Response from Courtyard Magnificent Mile on Mar 15, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers.

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Mar 2024
Response from Courtyard Magnificent Mile on Mar 11, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon.

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Courtyard Magnificent Mile on Mar 11, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon.

10/10 Excellent

Dranae

Stayed 2 nights in Mar 2024
Response from Courtyard Magnificent Mile on Mar 29, 2024
We appreciate your 5 star review, please come see us again soon!

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service at checkin love the convenience of in and out parking. Clean rooms and overall great stay
Stayed 2 nights in Mar 2024
Response from Courtyard Magnificent Mile on Mar 8, 2024
Thank you for your wonderful review, we greatly appreciate it. We hope to welcome you back soon!

4/10 Poor

Patricia Magtoto

Stayed 3 nights in Mar 2024
Response from Courtyard Magnificent Mile on Mar 8, 2024
Thank you for your review, we apologize for any inconveniences you experienced and hope to improve upon our service for your next visit.

10/10 Excellent

Lamar

Liked: Cleanliness, staff & service, property conditions & facilities
The view
Stayed 2 nights in Mar 2024
Response from Courtyard Magnificent Mile on Mar 6, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon.

2/10 Terrible

Hannah

Stayed 1 night in Mar 2024
Response from Courtyard Magnificent Mile on Mar 25, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers.

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Mar 2024
Response from Courtyard Magnificent Mile on Mar 6, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location. Didn’t like very noisy at night with lots of sirens and street noise
Stayed 3 nights in Mar 2024
Response from Courtyard Magnificent Mile on Mar 6, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon.

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Courtyard Magnificent Mile on Mar 3, 2024
Thank you for taking the time to review your recent stay at the Courtyard Magnificent Mile, as your feedback is very valuable to us and fellow travelers. Please come back and see us again soon.

10/10 Excellent

Crystal

Stayed 2 nights in Feb 2024
Response from Courtyard Magnificent Mile on Mar 23, 2024
Thank you for your awesome review, please come see us again soon!

6/10 Okay

Myesha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was ok for a one night stay. It wasn’t a microwave and the restaurant inside was not very attentive so we left and went else where. Overall, it was clean and it was a good one night rest. Very convenient location to shopping and restaurants.
Stayed 1 night in Feb 2024
Response from Courtyard Magnificent Mile on Mar 1, 2024
Thank you for your review and feedback. It is much appreciated!