Ratings based on 69 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2014
It was great. The room was very clean and comfortable
5 out of 5
Recommended
for Everyone
by Lorren from Bear, DE

Very clean and updated room.

Posted Jun 5, 2014
Pros: Orderless, nicely decorated, clean.
Cons: An extra mirror in the living space outside of the bathroom.
Location: A number of restaurants and fast food chains nearby.
Clean and modern hotel with friendly, helpful staff. Beds were soft and confortable. Air conditioning unit appropriately located, not next to bed, so air didn't blow on one of the beds.
4 out of 5
Recommended
for Everyone
by Mary from San Francisco

People at the desk

Posted Apr 14, 2014
Cody was terrific at the desk. Rachel was terrific in the small bistro.
5 out of 5
Recommended
for Everyone
by roady

one night in Elgin

Posted Mar 29, 2014
Pros: The staff and comfort
Cons: nothing
Location: Great to get close to west side but out of the heavy traffic.
First time at the hotel but was updated a year ago and is real nice. Great staff and friendly. Bed was real comfortable and a very clean room.
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Quick overnight stay

Posted Jan 9, 2014 on Hotels.com
Convenient location. Remodeled rooms and lobby. Hotel staff was very accommodating. Starbucks located in lobby was a definite plus. The only negative was that we could hear the muffle of our neighbor's conversation.
5 out of 5
Recommended
by The Smiths from Indiana Residents

Great Experience

Posted Dec 27, 2013 on Hotels.com
Enjoyed our stay and look forward to visiting again soon.
4 out of 5
Recommended
by Carlos from berwyn

This traveler left a rating score only Posted Dec 26, 2013 on Hotels.com
3 out of 5
Recommended
for Personal Event
by MS Q from Gurnee

Stay overnight for cheer competition

Posted Dec 11, 2013 on Hotels.com
Bed was comfy, but pool could have been warmer.
5 out of 5
Recommended
for Personal Event
by Leslie from Michigan

Great hotel!

Posted Nov 23, 2013 on Hotels.com
Loved this hotel! Beautifully decorated, super comfortable beds, nice flat screen tv. We paid a little extra for the free breakfast, which we ordered off their menu. Eggs, bacon, hash browns, toast and a juice, milk or fancy coffee for two. Very good and a great value. There is a bennigans right next door and the west dundee mall is a mile or two around the corner. Ohare is about 20 miles east. There is a bar in the lobby and a market with beer next to the front desk-bonus!
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Posted Nov 18, 2013 on Hotels.com
Sheets were not soft. Hard to get to sleep with TV noise from next door room.