Ratings based on 216 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

I was impress with the decor and comfort .

Posted Aug 20, 2014
Pros: I like the comfort of the room and the staff.
Cons: I would visit my daughter more if the room price of reasonable.
Location: It was thirty minute from my daughter's house with good traffic.
I enjoyed the helpful staff,the breakfast,the comfort of the room and the location. I came to visit my first grand daughter birth which made the event more joyful. Thanks to all your staff who made the experience great.
Comment from Hotel Management
Aug 25, 2014 by Eric Simon, Hotel Management
Thank you so much for your kind review! Congratulations with your family and I hope we can have you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

comfortable room

Posted Aug 4, 2014
Pros: comfortable with a good shower.
Cons: lighting in the bathroom
My only complaint was my room was located on the way to the pool, so I had a lot of noisy kids running in the hall outside my room until after 10 PM.
Comment from Hotel Management
Aug 7, 2014 by Brad M, Hotel Management
Dear Linda, Thank you for your comments concerning our porperty. I am sorry to hear you experienced some noise concerns during your stay. We take guest comments very serisously. Without your feedback we can not improve guest experiences. We will be sure to note your profile and also ensure we address room location notes for guest rooms near the pool area. Thank you again for your feedback.
3 out of 5
Recommended
for Everyone
by Ada from Mississauga

Nice suburb hotel

Posted Jun 26, 2014
The hotel is great. Staffs are very friendly. They have a pretty nice gym equipment. I love the indoor heated pool. However, the complimentary wifi is extremely slow and numerous of time I got disconnected and frustrated by it. The room is neat and clean.
Comment from Hotel Management
Aug 15, 2014 by Eric Simon, Hotel Management
Thank you very much for your comments. I just started last week and will get with our technical department to check on the WIFI. I truly appreciate your review and your patronage.
4 out of 5
Recommended
for Everyone
by Scott from Wisconsin

Nice Rooms & Pool

Posted Jun 2, 2014
Pros: The Lobby & the Pool. The pool area had lots of glass to let in allot of natural light, I wished the pool could have been just a tad warmer
Cons: Offer a free breakfast of any kind, add a Jacuzzi to the pool area
Location: Lots of shopping & restaurants of all price ranges near by. We went to Cantigny Park & had a great time touring the park grounds
Overall the Hotel was nice and the service was great. The pictures of the hotel were a little misleading in that the rooms were allot narrower then expected, and the bathroom was very tight, you could only fit one person in it to use the vanity, etc... We were on the ground floor and the ceiling height was very low, so if your tall you may want to ask if the floors above are higher.
Comment from Hotel Management
Aug 26, 2014 by Eric Simon, Hotel Management
Thank you very much for your kind review. We really appreciate your comments and feedback. I hope we can have you back soon!
5 out of 5
Recommended
by Srinu

This traveler left a rating score only Posted May 27, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by Stacy from St. Louis

Remodeled

Posted May 25, 2014 on Hotels.com
This is a remodeled Holiday Inn that has a great gym and pool. The only negative I would say is all the rooms have floor to ceiling windows and on the ground floor the privacy felt not good. The best thing to me about all Crowne Plaza hotels is the beds and service. This hotel had both of those
Comment from Hotel Management
Aug 26, 2014 by Eric Simon, Hotel Management
Thank you for your feedback and review. We really appreciate your comments and for taking the time. We hope the next time you are in town we can be of service.
5 out of 5
Recommended
for Families
by Pat from Ohio

Not too far from town

Posted May 20, 2014 on Hotels.com
Great hotel, very friendly front desk staff, loved the aromatherapy pack in the room! Comfy bed, refrigerator in room is a bonus!
4 out of 5
Recommended
by A verified traveler

Very Comfortable Stay

Posted Apr 18, 2014 on Hotels.com
This Crowne Plaza was very comfortable. The hotel had a nice Manager's reception each night with drinks and snacks. The room was well kept and clean. All-in-all this was a very comfortable stay.
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Apr 13, 2014 on Hotels.com
4 out of 5
Recommended
for Families
by Terry from Brazil, IN

Grandkids Visit

Posted Apr 5, 2014
Pros: It was very clean and the room was well maintained
Cons: The tile surrounding the pool was very slippery. Even with care there were a couple of incidents with the grandchildren just walking after getting out
Location: We were close enough to the museums and downtown shopping. The availability of eating establishments was close and varied.
We had our 8 year old grandson and our one year old granddaughter. We were traveling from Indiana and traveled each day to the museums on the east side of Chicago.