Kristina Bianca, thank you for choosing Crowne Plaza Lombard Downers Grove for your stay and taking the time to rate us. It's great to see that you had a positive experience. We hope your next visit will be even more enjoyable.

Melanie, it's fantastic to hear about your awesome experience at Crowne Plaza Lombard Downers Grove! We're thrilled to know that you will be coming back. Your satisfaction is our top priority and we can't wait to welcome you on your next visit.

Jairo, it's regrettable to read your experience did not align with your expectations. We always endeavor to deliver on all our services as advertised, including breakfast. Our team members' priority is to provide a clean and comfortable setting, so hearing about your initial room condition is disappointing. Perhaps there's been a misunderstanding regarding our booking policies - this is something we can certainly look into. We truly hope you'll reconsider visiting us again so we can provide you with a much more satisfying experience.

Spencer, your feedback concerning an unusual scent in the room is certainly noted. It's pleasing to hear that the issue was promptly addressed by our team who quickly facilitated a room change. Nevertheless, we are committed to improving our services to ensure all our guests receive a pleasant and comfortable stay. We'd look forward to the opportunity to restore your faith in our hotel.

We appreciate you taking the time to share your feedback, Raven.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

Floria, thank you for taking the time to rate your recent stay at the Crowne Plaza Lombard Downers Grove, an IHG Hotel. We hope our amenities met your expectations, and that our team members provided excellent service. We appreciate your feedback and look forward to welcoming you back in the future.

Jennifer, we're pleased to hear that you enjoyed our restaurant and pool facilities. However, it's regrettable that you found the sleeping arrangements to be less than ideal. Our team members continuously strive to provide a comfortable experience for all of our guests, and your feedback will be helpful in improving our accommodations. We hope you'll consider giving us another opportunity to better serve you in the future.

Scott, thank you for sharing your exceptional experience at the Crowne Plaza Lombard Downers Grove. We're thrilled to hear that our sizable, warm pool and wonderful restaurant attached met your needs and added to your stay. We eagerly anticipate your return visit. Safe travels until then!

Tim, a heartfelt thanks for sharing your experience at the Crowne Plaza Lombard Downers Grove, an IHG Hotel. Your feedback is greatly valued and it's absolutely wonderful to know you had such a pleasant stay with us. We hope you'll visit again soon.

Amarion, it's great to hear you found your stay at Crowne Plaza Lombard Downers Grove, an IHG Hotel to be pleasing. We appreciate your feedback and look forward to your next visit.

Susan, it's fantastic to hear that your overall experience at Crowne Plaza Lombard Downers Grove was great! We acknowledge some minor cleanliness issues occurred during your stay. These have been noted and rectified for future guests. We look forward to welcoming you back, ensuring you an even more delightful stay next time.

Joel, your feedback is greatly appreciated. While we're glad you found our hotel to be of good value and our colleagues welcoming, we regret to hear about the billing incident. It's certainly not reflective of the smooth and convenient experience we aim to provide. Please rest assured we take your concerns seriously and encourage you to contact our management to resolve any discrepancies. We understand how important clear and accurate billing is and hope to prevent any similar situations in the future. We hope you'll give us another opportunity to serve you better.

Caesar, thank you for choosing Crowne Plaza Lombard Downers Grove, an IHG Hotel. Without words, your excellent rating speaks volumes. We're grateful you had a satisfying experience and we hope to welcome you back again soon.

Ghassan, thank you for sharing your thoughts. We're pleased to hear that our prime location and service impressed you. Regarding your comment on our rooms, please know that your comfort and satisfaction are of utmost importance to us. At the Crowne Plaza Lombard Downers Grove, we are continually looking at areas for improvements and we value your feedback. We hope to personally welcome you back very soon.

Thank you for the 4-star rating, Jonathan!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Crowne Plaza Lombard Downers Grove, an IHG Hotel. Thank you again for sharing!

Eduardo Augusto, thank you for choosing the Crowne Plaza Lombard Downers Grove, an IHG Hotel for your stay. We're glad to see that you had a good experience with us. We appreciate the positive rating and look forward to serving you again in the near future.

Stephen, it's fantastic to hear that you enjoyed the workout amenities and dining at Crowne Plaza Lombard Downers Grove, an IHG Hotel. Our team members work hard to provide top-notch service. We're looking forward to welcoming you back on your next visit.

LQuanda, we sincerely regret to hear about the inconvenience you experienced regarding your room's telephone. Receiving feedback like yours is essential in helping us focus our improvement efforts. You can expect us to address this matter promptly to ensure our guests do not experience similar issues in future stays. Your satisfaction is our paramount concern. We hope you'll give us another opportunity to provide you with a better experience.

William, it's great to hear that you found our hotel to provide good value, and enjoyed the substantial room darkening curtains. We're sorry for the oversight regarding our Sunday morning coffee service, and appreciate your feedback which helps us improve our guest experience at Crowne Plaza Lombard Downers Grove. We hope to welcome you back soon!

We appreciate your feedback, Karen.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

Hermes, we're delighted to see you had a superb stay at Crowne Plaza Lombard Downers Grove, an IHG Hotel. Your outstanding rating speaks volumes, and we're grateful. We look forward to welcoming you back soon for another superb experience!

We appreciate the feedback, Teresa.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

Jennifer, thank you for your kind words about the prime location of Crowne Plaza Lombard Downers Grove and how effective our team members were at making your stay enjoyable. We regret that you encountered a less than comfortable temperature in your room and assure you that guest comfort is our top priority. We also appreciate your feedback regarding unpleasant odors in the hallway, and confirm that we have stringent non-smoking policies in place. Your feedback is invaluable in helping us improve and provide guests with an overall better experience. We hope you will consider staying with us again in the future.

Mazen, we value your insights and appreciate you sharing your concerns. Your feedback regarding breakfast and housekeeping services has been noted and will be reviewed internally. It's unfortunate to hear that the sofa bed didn't meet your family's comfort needs. We continually work to improve and deliver the highest quality experience to our guests. We do hope to have another opportunity to better your experience in the future.

Alex, it's fantastic to know your stay at Crowne Plaza Lombard Downers Grove, an IHG Hotel exceeded your expectations. We greatly appreciate your high rating on Expedia and hope to see you again soon for another exceptional experience.

Scott, we appreciate you taking the time to share your experience. It's disappointing to hear about the challenges you encountered during your stay related to the TV, safety box, and the shower facilities. We'd like to assure you that your remarks have been noted and will be addressed. In regards to the hallway disturbance and communal microwave incident, we're sorry it detracted from an otherwise enjoyable stay. Your feedback is essential in our commitment to continuous improvement and guest satisfaction. We hope you'll consider giving us another opportunity to provide you with a superior stay in the future.

Justin, it's good to hear that you found the room spacious and comfortable for your needs. We apologize for your comments on the bed and the thermostat's settings. Our team strives to ensure guests have a relaxing experience, so it's disappointing to hear when it's not met. We're taking note of your feedback for future enhancements. Thanks for bringing this to our attention and we hope to serve you better in the future.

Lindsey, it's wonderful to hear that your stay at the Crowne Plaza Lombard Downers Grove lived up to your expectations. We appreciate your positive rating and hope to have the opportunity to serve you again soon. Be assured, we're committed to ensuring our guests have an enjoyable and memorable experience. Thank you once again for choosing our hotel.

Thank you for the great rating, Millard!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Crowne Plaza Lombard Downers Grove, an IHG Hotel! We hope you plan on staying with us again soon!We're looking forward to your next visit!

Maureen, your feedback is appreciated. Recognizing the cleanliness of our facilities and their overall appeal is invigorating. If there are specific areas where you think we could improve to make future stays more enjoyable, feel free to share your thoughts. We are driven by our guests' satisfaction and are always looking to optimize our services.

Tamarris, we're delighted to hear that your stay at Crowne Plaza Lombard Downers Grove, an IHG Hotel, was amazing! We hope to welcome you back soon for another fantastic experience.

Jill, thank you for sharing your experience at the Crowne Plaza Lombard Downers Grove. We're glad to hear that you found our premises to be well-maintained. However, it's unfortunate to hear about the inconvenience with the pool's operating hours. We appreciate your feedback and we'll use it as we continually strive to improve our guest experience.

Tammy, it's disappointing to hear about your experience with our pool. Rest assured, cleanliness is a top priority and we will review your comments thoroughly to ensure improvement. We're heartened to know that you found our team members courteous and pleasant. Your feedback is important and will be instrumental in potential future enhancements. We hope to have an opportunity to better serve you in the future.

Meagan, it's great to hear that you had a positive experience at Crowne Plaza Lombard Downers Grove, an IHG Hotel. The entire team appreciates your rating and they continuously look forward to making guests' stays as comfortable as possible. We hope to see you again in the future. Safe travels!

Christopher, it's lovely that you enjoyed your stay at Crowne Plaza Lombard Downers Grove, an IHG Hotel. We appreciate your feedback on the bar's operating hours and your wish for a late-night refreshment. Your appreciation of our weekend breakfast bags delights us. We look forward to hosting you again for another enjoyable experience.

We appreciate the feedback, Patricia.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

Thank you for taking the time to submit this feedback, Saketa.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

Elizabeth, thank you for your fantastic rating of Crowne Plaza Lombard Downers Grove, an IHG Hotel. Without your words to accompany this, we can only hope we helped create memorable experiences. We would be thrilled to welcome you back in the future!

Gregory, it's wonderful to hear you enjoyed your stay at the Crowne Plaza Lombard Downers Grove, an IHG Hotel. We're glad you found our accommodations exceptionally clean and our team members friendly. Next time you visit, we hope you'll have a chance to experience our pool. Safe travels until we meet again.

Michael, it's great to hear that you had a fantastic stay at Crowne Plaza Lombard Downers Grove, an IHG Hotel. We appreciate your positive rating! We're looking forward to welcoming you back in the future for another excellent experience.

Thank you for the excellent rating, Kalin!Our goal is to go above and beyond to ensure our guests have a memorable experience at Crowne Plaza Lombard Downers Grove, an IHG Hotel! We look forward to hosting you again soon.

David, it's excellent to hear that your experience at Crowne Plaza Lombard Downers Grove was positive overall. We truly appreciate your compliments on our prompt and cheerful team members as well as our quiet, roomy accommodations. Your feedback regarding the bathroom dimensions has been noted for future improvements. We are eager to provide another great stay for you in the future.

Mark, thank you for sharing your feedback regarding your stay at Crowne Plaza Lombard Downers Grove, an IHG Hotel. We're thrilled to hear you were satisfied with our easily accessible spot. Looking forward to welcoming you back soon!

Thanks for the great rating, Amanda!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Crowne Plaza Lombard Downers Grove, an IHG Hotel soon, we'd love to have you back!

Sue, it's heartening to hear that your grandchildren had such a great time in the pool at the Crowne Plaza Lombard Downers Grove. We strive to make every meal a memorable one with our thoughtful detailing, and it's wonderful that you enjoyed your breakfast. It's also encouraging to hear about the positive interactions you had with our team members, such as Gabriel. We're looking forward to welcoming you back in the future.

Lourdes, it's great to hear that you found Crowne Plaza Lombard Downers Grove to be a suitable choice for your overnight stay. We strive to provide a welcoming environment for all our guests - including the four-legged ones, and we're glad to note we hit the mark with you! It's also wonderful that you appreciated our convenient location, cleanliness, and the congenial service our front desk team provided. We look forward to your next visit, hopefully, for a longer stay next time.

Becki, we regret hearing about the challenges you experienced in locating us and about the discomfort felt while using our beds. Our front desk is always prepared to provide further assistance with directions. We also take note of your comments about the bedding, understanding that sleep comfort is vitally important. We remain at your service for future visits, to help ensure they are more pleasant for you.

Dear Briana,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza LOMBARD DOWNERS GROVE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.Sincerely,Dee Munasinghe Assistant Front Office Manager

Thank you for the fantastic rating, Brian!We strive to make all of our guests feel welcome and relaxed during their time at Crowne Plaza Lombard Downers Grove, an IHG Hotel! We can't wait to see you again soon.

Sabina, we're glad to hear you appreciated the assistance and friendliness of our team members. In relation to your comment about the room conditions and bedding, we're sorry to learn they did not meet your expectations. Our team constantly aims to deliver a comfortable stay for our guests, and we understand the importance of good rest during travel. Rest assured, your feedback is invaluable, and we'll ensure it's considered in our ongoing efforts to improve our services.