Ratings based on 1,548 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Just ok

Posted Apr 14, 2014
Great hotel In regards to the layout and structure.... Hotel staff was the worst I've experience in chicago
5 out of 5
Recommended
for Everyone
by Charlene from Louisville, KY

Perfect location and staff cannot be beat!

Posted Apr 6, 2014
From the time we walked through the doors (held by the awesome Cesar) until we walked out at check out time (and asked to return soon by the equally awesome TJ), the experience at Dana was superb. Generally try out different places on The Mile but this one will be hard to pass up in the future; going forward this will be our top pick!
4 out of 5
Recommended
for Everyone
by Mack from NM

The free wifi was great.

Posted Mar 30, 2014
This was a comfortable hotel with a lot of great extras. Free wifi made working a breeze.
4 out of 5
Recommended
for Everyone
by krista

Dana hotel

Posted Mar 13, 2014
I loved the hotel itself. I didn't like paying over 100$ to park
4 out of 5
Recommended
for Everyone
by tms from wi

Quick trip

Posted Mar 12, 2014
Pros: We only had 2 days/ one night and wanted an on site spa. Spa was great. The staff was wonderful. Front desk and dining room staff.
Cons: Only miss - the lotion in the bathroom was empty. Made me worry they didn't regularly replace all the complimentary items after each guest. Yuck
Location: Perfect for shopping
We only had 2 days/ one night and wanted an on site spa. Spa was great. The staff was wonderful. Front desk and dining room staff. Only miss - the lotion in the bathroom was empty. Made me worry they didn't regularly replace all the complimentary items after each guest. Yuck
3 out of 5
by A verified traveler

VERY noisy.

Posted Mar 10, 2014
Pros: Location great.
Cons: More attentive staff.
Location: State Street/Rush Street/Michigan Avenue
Not a comfortable stay at all. Very noisy room. Very cavalier staff.
5 out of 5
Recommended
for Everyone
by B from Michigan

Convenient with beautiful views

Posted Mar 9, 2014
Pros: Views and the very comfortable bed.
Cons: Small things like the toilet paper roll placement that was squeezed between the toilet tank and wall. The bedding comforter had a stain.
Location: Three blocks from Michigan avenue so many shopping destinations are nearby.
I took my daughter for a "spa" getaway. The staff was very friendly and the staff at the entrance were so helpful whenever we needed a cab. I usually do not sleep well at hotels, but that was not an issue here. The bed was very comfortable and we loved the rain style shower. We will definitely be back.
1 out of 5
by A verified traveler

Rude staff

Posted Mar 6, 2014
Rude night front desk. Room had no heat, would not accommodate. Tried to stick me in a worse room
3 out of 5
by becky from Denver

It was ok but wouldn't stay here again.

Posted Mar 3, 2014
Pros: Great location! 24-hour room service.
Cons: Update the rooms. Shower door didn't close so water leaked all over the bathroom floor. Shades were raggedy and let light in. Room felt cramped.
Location: Close to everything! Easy to get to all the touristy Chicago attractions and plenty of great local spots within walking distance.
The room was small and crowded and could use some updates. The 1st night of our stay was good. The 2nd night was not. Overall the staff was polite and helpful but on Saturday night they seemed preoccupied with the party crowd at the club upstairs and were unresponsive to our requests for restocking the minibar in our room and righting the errors to the room service order we placed. There are hundreds of hotels to choose from in Chicago and next time I will choose a different one.
4 out of 5
Recommended
for Everyone
by teresa from denver

Nice hotel

Posted Feb 25, 2014
Liked everything except I had reserved a king room but ended up with two queens instead. They said the king room is a "request" and is not guaranteed.