Ratings based on 104 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
88% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean and friendly

Posted Mar 30, 2015
Pros: clean, relaxing good staff
Cons: breakfast
Location: In Harvey nothing to do except be alert at night in the city of harvey, not a safe city.
Staff is nice room is comfortable and clean. the city of Harvey and its neighborhood is another issue. the hotel is fine and is safe the city is horrible and unsafe. harvey is a high crime subberb of the chicago area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, reasonable price

Posted Mar 28, 2015
Pros: it was near the church that we were there to attend.
Cons: Nothing that we noticed, other than probably up to date computers that accommodate credit cards that have the chip. They had to manually key info in
Location: good location. Didn't stay long enough to observe surrounding businesses
the hotel is not top of the line, but for the price we cannot complain. it's an older building, but clean. The front desk staff were very polite and professional.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Jackson

Could be cheaper

Posted Mar 14, 2015
There was sweet ants by the boat load! So dropping a crumb was impossible. Something triggered the smoke alarms in the middle of the night! Other than that overall everything else was tolerable like the few amenities.
1 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Feb 2, 2015 
2 out of 5
Recommended
for Couples
by Kamishafrom Chicago

No !!!

Posted Jan 8, 2015 
Ghetto & dangerous. not a family orientated hotel. Good breakfast in the morning. Nice staff
4 out of 5
Recommended
for Personal Event
by A verified traveler

Good

Posted Dec 26, 2014 
Dont have anything bad to say about the hotel except my room didnt have an iron but i called the front desk and they quickly supplied me with one. I plan on taking another trip soon and i will stay at this hotel again.
Comment from Hotel Management
Mar 7, 2015 by Rakesh, Hotel Management
Thank you for your kind words and we shall look forward to seeing you again.
2 out of 5
by A verified travelerfrom Buffalo, NY

Thin walls! I could hear everything!

Posted Dec 25, 2014
Pros: Staff was amazing!
Cons: Sound proof the place!!! View from hotel window was a garage!
Location: Located in an industrial area, with trucks and highway. One of three hotels on the complex, it is close to old warehouses, but an open gentlemens club
Room was clean, but not use to having the sink outside of the bathroom. No extra blankets or pillows. Could not find the iron. If you are not staying for long, it would be OK.
Comment from Hotel Management
Jan 2, 2015 by Rakesh, Hotel Management
Sorry for looking after you properly.We do have extra pillows,blankets and irons,which are given on request.Looking forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Milwaukee

Nice stay n peaceful

Posted Dec 14, 2014
The staff was very nice. Donte took care of all my needs. Great customer service skills.
Comment from Hotel Management
Jan 2, 2015 by Rakesh, Hotel Management
Thnaks for your kind words and shall look forward to seeing you again.
2 out of 5
by A verified travelerfrom Indianapolis

GO SOMEWHERE ELSE

Posted Dec 12, 2014
Pros: i did not like this hotel and do not recommend it.
Cons: everything
I changed room 4 times in 30 minutes. The first room had a foul odor that smelled like smoke and mildrew. The entry door on the second room did not open unless you ran your key card 10 times. In the third room, it looked like the ceiling above the toilet was about to cave in because of the water damage caused by the over-running toilet in the room above. The stain was despicable. It had mold and water stains and should have been reported by housekeeping to maintenance. The fourth room was much better, but located by the ice machine which sounded like a truck starting. Everytime a guest got ice, it woke me up. My stay was so horrible that I forfeited the cost of the second day rental and went somewhere else.
Comment from Hotel Management
Jan 2, 2015 by Rakesh, Hotel Management
We are sorry you had a bad experience with us .But if you give us a chance we can make things right.
3 out of 5
by A verified travelerfrom Harvey, IL

Nice location.

Posted Oct 26, 2014
Sheets clean but had spots. Spots on carpet. No refrgo, two lamps not working; and furniture chipped. Also stopper in sink and bath tub not working.Harvey
Comment from Hotel Management
May 23, 2015 by Rakesh, Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.I assure yu we shall take care of those issues you have mentioned. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Genreal Manager