Ratings based on 96 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
88% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Buffalo, NY

Thin walls! I could hear everything!

Posted Dec 25, 2014
Pros: Staff was amazing!
Cons: Sound proof the place!!! View from hotel window was a garage!
Location: Located in an industrial area, with trucks and highway. One of three hotels on the complex, it is close to old warehouses, but an open gentlemens club
Room was clean, but not use to having the sink outside of the bathroom. No extra blankets or pillows. Could not find the iron. If you are not staying for long, it would be OK.
Comment from Hotel Management
Jan 2, 2015 by Rakesh, Hotel Management
Sorry for looking after you properly.We do have extra pillows,blankets and irons,which are given on request.Looking forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Milwaukee

Nice stay n peaceful

Posted Dec 14, 2014
The staff was very nice. Donte took care of all my needs. Great customer service skills.
Comment from Hotel Management
Jan 2, 2015 by Rakesh, Hotel Management
Thnaks for your kind words and shall look forward to seeing you again.
2 out of 5
by A verified travelerfrom Indianapolis

GO SOMEWHERE ELSE

Posted Dec 12, 2014
Pros: i did not like this hotel and do not recommend it.
Cons: everything
I changed room 4 times in 30 minutes. The first room had a foul odor that smelled like smoke and mildrew. The entry door on the second room did not open unless you ran your key card 10 times. In the third room, it looked like the ceiling above the toilet was about to cave in because of the water damage caused by the over-running toilet in the room above. The stain was despicable. It had mold and water stains and should have been reported by housekeeping to maintenance. The fourth room was much better, but located by the ice machine which sounded like a truck starting. Everytime a guest got ice, it woke me up. My stay was so horrible that I forfeited the cost of the second day rental and went somewhere else.
Comment from Hotel Management
Jan 2, 2015 by Rakesh, Hotel Management
We are sorry you had a bad experience with us .But if you give us a chance we can make things right.
3 out of 5
by A verified travelerfrom Harvey, IL

Nice location.

Posted Oct 26, 2014
Sheets clean but had spots. Spots on carpet. No refrgo, two lamps not working; and furniture chipped. Also stopper in sink and bath tub not working.Harvey
Comment from Hotel Management
Nov 21, 2014 by Rakesh, Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.I assure yu we shall take care of those issues you have mentioned. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Genreal Manager
3 out of 5
Recommended
for Families
by Toddfrom Illinois

Good for price

Posted Oct 21, 2014 on Hotels.com
Hotel was clean and comfortable. Not a great neighborhood but a good stay for the price.
Comment from Hotel Management
Jan 24, 2015 by Rakesh, Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Regarding neighborhood ,we try to keep those people out. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Genreal Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Des Moines, Iowa

Great Staff

Posted Oct 7, 2014
I forgot a brand new pair of sandals in my room, and although it took awhile, they shipped them to my home out of state. The room was very reasonably priced and the hotel was nice and clean.
Comment from Hotel Management
Nov 21, 2014 by Rakesh, Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Genreal Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Sep 16, 2014 on Hotels.com
Muy recomendable
Comment from Hotel Management
Nov 22, 2014 by Rakesh, Hotel Management
Thank you for taking time to review us.Looking forward to seeing you again.
2 out of 5
Recommended
for Overnight Stay Before Destination
by Lori Afrom Iowa

Place to stay close to Midway

Posted Sep 16, 2014 on Hotels.com
Excellent staff at the desk. Hotel is pretty run down. Pretty rough neighborhood also. Needed a place to stay and just chose this for the price. It is right next door to the quality inn for $10 more would recommend it. They moved us over there the next time we checked in.
Comment from Hotel Management
Nov 22, 2014 by Rakesh, Hotel Management
Thanks for your reviews.I promise we shall act on all your suggestions.
3 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Sep 4, 2014 on Hotels.com
Comment from Hotel Management
Nov 8, 2014 by Rakesh, Hotel Management
Thank you for reviewing us and we shall look forward to seeing you again.
3 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 15, 2014 on Hotels.com
Comment from Hotel Management
Nov 8, 2014 by Rakesh, Hotel Management
Thank you for reviewing us and we shall look forward to seeing you again.