Ratings based on 28 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from MICHIGAN


Posted Jul 8, 2014
5 out of 5
for Everyone
by A verified traveler

Location, room, and service =A

Posted Jun 26, 2014
I can not say enough good things about our stay. Our room was awesome with its little kitchen, the bed was very comfortable, and the service was top notch. The location was terrific too... walking distance to Michigan Ave and the river walk. It also says something when a housekeeper sincerely asks you if you are enjoying your stay and if you need anything. We will definitely be staying here again when we come back to Chicago.
4 out of 5
for Everyone
by Lucy

Perfect location and great rooms!!!

Posted Jun 17, 2014
My husband and I stayed here for our first trip to Chicago. I chose this place because of the 'apartment' style that it offered - full kitchen, small living area, small dining area, etc. I also chose this place because of the location. I must say that I was not at all disappointed!!! I was able to see part of the lake from my window, and when I wanted a closer look, all I had to do was walk one block from the hotel and there is was. The location was absolutely perfect!! It was only a few blocks from the subway and buses were always available. Also, the shopping strip on Michigan Avenue was just right behind us. There were plenty of dining places in walking distance, and the John Hancock Observatory was just a few minutes away. The residential atmosphere of this block also provided a nice 'quiet' atmosphere. There were not many cars passing by the windows in the morning. The kitchen was very handy!! We ate out most of the time, but had leftovers that we were able to pop into the oven on our last night in Chicago. This was a great feature because, honestly, we were totally worn out from all of our rambling. The small dining area allowed us to feel 'at home' when we had dinner. I would ABSOLUTELY recommend this place to anyone that is looking for a quiet, convenient, and 'home away from home' type of place. I am certainly coming back to Chicago, and this will be the first place that I look into when choosing a place to stay. VERY PLEASED!!!
1 out of 5
by A verified traveler from Minneapolis, MN

Management is offensive.

Posted Jun 12, 2014
Pros: The front desk lady was nice.
Cons: Send Jose to customer service training.
Location: The reason I picked this hotel was because it was in an excellent location. It was down the street from the John Hancock Building and Navy Pier.
I had a horrible experience at this hotel with the Manager, Jose. My flight arrived late the night I was supposed to check in so I went straight to bed when I got to the hotel. When I walked in, the floors were warped, the bathroom was not clean and there was no air conditioning so it was very stagnant. The bed seemed fine so I went to sleep. I woke up at 7:30 a.m. due to construction outside of my room. I was not able to shut the windows because there was no air conditioning and I wouldn't have any air flow. I was booked for 2 nights through expedia but did not want to stay the second night due to unsatisfactory conditions. I asked to speak with the manager about checking out early and getting my money back for the night. He told me that he was unable to refund my money because he has to follow policy in the 48 hour cancellation process. I told him that if I would've known 48 hours ago that I would not be satisfied with your accommodations I would have never come here in the first place. Jose offered to give me a free night's stay instead of comping my money for the night I was not staying there which I thought was ridiculous because that was the last thing I wanted to do was stay another night. Why wouldn't he give my money back at that point? To sum up, Jose was not empathetic at all toward my issue and was not a help. I was more offended than anything that he didn't try to help at all. It frustrates me when someone that is a manager has no customer service skills
4 out of 5
for Everyone
by A verified traveler

Hidden Gem

Posted Apr 30, 2014
I was warmly welcomed by the staff at 900 N Dewitt My room had a strong odor of cigarette smoke , which housekeeping did its best to banish I would stay here again- a very reasonably priced stay in a very upscale neighborhood
2 out of 5
by Katmando from Indiana

Questionable at best...

Posted Apr 15, 2014
Pros: It was within walking distance to many things
When we arrived it was quiet. Went to use the computer in the lobby and it would not connect to anything. Kept saying unsecured site. I was told all the rooms were newly renovated. Not the one I got. The kitchen counter was stained terribly, so were the dishes. There was no thermostat in the room to adjust the temperature. We had to call the maintenance man. There is no staff at night. We returned to the hotel about 7pm and the lady behind the desk refused to make coffee for us because she said they only made coffee in the morning. The sofa bed mattress was paper thin and had no pillow for it.
4 out of 5
for Everyone
by Susan from Grand Rapids, Michigan

Great Location!

Posted Apr 10, 2014
Pros: Location, location, location! Also loved that it had a full kitchen - right down to the dishes!
This was a great place for our family to stay while on vacation in Chicago. We took the train to Chicago and used the busses while there. Dewitt Place was walking distance to the beach and many great places (The Cheesecake Factory, John Hancock Building, numerous stores to shop and great restaurants - if you haven't, check out Epic Burger - it was great!). The staff was amazing and willing to help with anything that we needed. Only negative was the website advertised a roof top deck and they don't have one..... I would recommmend staying here!!
3 out of 5
for Everyone
by Me

Cute and convenient but needs a little work

Posted Oct 29, 2013
Location: The Navy Peir is really close! We walked there and had a great time. Quick taxi cab back (it started raining).
Pros - Nice quiet area, the hotel staff was very friendly and helpful. Not far from main transit lines. Great price for the area, and I really appreciated the provision of basic apartment supplies. Got to eat dinner in and reheat leftovers to save money! Cons - The "wood" flooring was coming up in places in our room, making for high potential to cut foot if not wearing shoes. The pull out bed was really cheap & uncomfortable. If you don't need the pull out, the sofa was fine. There was also a strong musty smell in the hall and a different smell in the room - couldn't tell if it was coming from the general "oldness" of the room/building or the linens (or both), but it was unpleasant until you got used to it. If you're booking for just self or one other person, not a bad place at all. Three to the room we were in was too much. They also didn't add a third chair to the dining table - not a big deal, but would have been appropriate for how many people in the room.
3 out of 5
by jo from peoria

Good location but disappointing

Posted Oct 17, 2013
Pros: Location was great
Cons: Update rooms.
Location: By Michigan ave, Hancock building, lake shore drive.
Overall a bit shabby, almost dirty or was it because everything is old . The hotel needs updating desperately.
4 out of 5
for Everyone
by Mark from Sydney, Australia

Great location for short stay in Chicago

Posted Oct 12, 2013
Pros: Location and value for money.
Cons: As is expected in older buildings, the plumbing/bathrooms usually need some modernising.
Location: Good dining choices nearby. Easy walk to Navy Pier.
We stayed at De Witt Place for 3 nights during our first visit to Chicago. We loved the location and our room was comfortable a quiet. The building is old but has character and the lifts may not be high tech, but add to the experience. The location of De Witt Place provides an easy walk to many restaurants and shopping and was easy to find with my cell phone GPS. Other attractions like the John Hancock building and Navy Pier are close by, together with stops to join the "hop on -hop off" bus tours available in Chicago. We used the parking garage across the road which was convenient if you have a car with you but don't need to come and go during your stay. I prefer this style of accommodation over hotel rooms for short term stays and would recommend De Witt Place as great value for money compared to the hotel room rates in the area.