Ratings based on 1,125 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

It was ok.

Posted Jan 22, 2015
Pros: location
Cons: nothing.
The room smelled of cigarette smoke. I believe it was coming from the floor, not necessarily the room.
Comment from Hotel Management
Jan 26, 2015 by manager, Hotel Management
Dear Valued Guest, Thank you so much for taking the time to stop and leave a review. I am happy to hear that you enjoyed our location. I do apologize for the lingering smell of the smoke, as you mentioned it was likely from a room that did allow it. On your next visit here please be sure to mention that you would like to be away from any smoking rooms to ensure a great experience with us, we hope to welcome you back soon on your next visit to the area. Sincerely, Jessica
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

One night get away

Posted Jan 20, 2015
Pros: Attached Gibson's restaurant
Cons: Parking should be included. They charge u each time u leave the garage!
Location: Great restaurants, shopping, a casino, and O'hare airport nearby
Decided to stay here because of the close proximity to Rosemont nightlife.
Comment from Hotel Management
Jan 23, 2015 by manager, Hotel Management
Rob, Thank you for taking the time out to leave a review. We thank you for the great review and hope that you got to experience the nightlife you were looking for here in Rosemont. We hope to welcome you back on your next trip here. All the best, Jessica
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton, AB

Convenient and affordable

Posted Dec 15, 2014
Pros: Location, staff
Cons: Housekeeping, offer room service
Location: Close to shopping, emerging entertainment district, Blue Line to downtown
Chose this hotel because of it's location - adjacent to shopping and the blue line into downtown Chicago. Staff were great, house-keeping could be better...several small issues during my short stay but in each instance the staff were quick and efficient to resolve the matter. I would stay here again.
Comment from Hotel Management
Dec 24, 2014 by HotelMgmt, Hotel Management
Thank you for sharing your review of your stay with us. We are delighted to learn that you appreciated our accommodating staff and great location to the Rosemont attractions. Your feedback about our housekeeping staff has been shared with our management team. We hope to have the opportunity to welcome you back to DoubleTree by Hilton O’Hare Rosemont the next time you are visiting the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2014
Close to O'hare airport, comfortable rooms, great staff and lots of restaurants around.
Comment from Hotel Management
Dec 24, 2014 by HotelMgmt, Hotel Management
Thank you for your review of your stay at DoubleTree by Hilton O’Hare Rosemont. We are happy to learn that our friendly staff, comfort of our guestrooms and convenient location to Chicago O'Hare International Airport made your stay with us more enjoyable. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2014
The hotel was nice. Location is good, near by food is ok. Drawback is the bathroom, pretty akward and confused...
Comment from Hotel Management
Dec 17, 2014 by HotelMgmt, Hotel Management
Thank you for sharing your review of DoubleTree by Hilton O’Hare Rosemont. We are happy to hear that you enjoyed our hotel and convenient location. Your feedback about your guestroom bathroom has been shared with our team. We hope to have the opportunity to welcome you back the next time you are in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel connected to Convention Center

Posted Dec 5, 2014
Pros: The hotel was convenient for my class at the Convention Center and my wife was able to shop across the street at the outlet mall.
Everything was fine about the hotel. Check in was smooth and the staff very friendly.
Comment from Hotel Management
Dec 10, 2014 by HotelMgmt, Hotel Management
We couldn't be more pleased to learn that you enjoyed your stay here at DoubleTree by Hilton O’Hare Rosemont. It’s great to hear that our outstanding location of our hotel and friendly service provided you with just what you needed during your convention. Our central location makes it easy to explore the area attractions yet offers a serene place for our guests to rest their heads at night. Thank you for sharing your feedback and we look forward to welcoming you and your wife back the next time you are in the area.
3 out of 5
Recommended
for Couples
by A verified travelerfrom chicago

Informative information about your stay

Posted Dec 1, 2014
Pros: I liked that the hotel was very clean and the room was very comfortable
Cons: The only thing I would improve is that I think it should be stated on the site when you stay there that parking is extra
Location: There was a mall and many restaurants around so there was definitely many places to eat if your willing to spend a few bucks
Our overall stay was nice and the women that checked us in was polite I had a few questions about the parking and about the restaurants in the area I felt like my questions were more of a bother to her and the. Realized later that isn't that her job is to assist customers
Comment from Hotel Management
Dec 10, 2014 by HotelMgmt, Hotel Management
Thank you for your review of your stay with us. Although we are delighted to learn that you enjoyed the comfort and convenience of our hotel, we do regret that not all areas of your stay were positive. Your feedback about one of our employees and parking fees has been shared with our management team. We hope to have the opportunity to welcome you back the next time you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Birthday Stay!!!

Posted Nov 23, 2014
Pros: They were very personal, they remembered my birthday!
The hotel staff was really accommodating. The hotel valet guys always had my car ready and waiting for me, like they knew I was coming downstairs to leave out! We even had to joke about it too!! (I was in and out a lot). They were really nice and polite, and remembered my birthday. They gave me discount on valet parking for my birthday, which was awesome. Housekeeping staff were polite, and was very accommodating as well.
Comment from Hotel Management
Dec 4, 2014 by HotelMgmt, Hotel Management
Happy Birthday! Thank you for choosing to spend your birthday with us at DoubleTree by Hilton O’Hare Rosemont. It was our pleasure to provide you with a memorable stay and we are delighted that you appreciated our friendly staff and perks you received while here. We hope to have the opportunity to welcome you back for another wonderful visit.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Detroit

great accomodations

Posted Nov 18, 2014
Comment from Hotel Management
Nov 25, 2014 by HotelMgmt, Hotel Management
Thank you for choosing to stay at DoubleTree by Hilton O’Hare Rosemont. We are happy to learn that you enjoyed your visit with us and look forward to welcoming you back the next time you are in Rosemont.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Great hotel!

Posted Nov 13, 2014
Had a great stay here! It was our third time at this hotel and we always enjoy our stay. Friendly staff,clean rooms and close to all of the bars. I would recommend this hotel to everyone!
Comment from Hotel Management
Nov 25, 2014 by HotelMgmt, Hotel Management
We are delighted to hear we are your hotel of choice when staying in the area and that you appreciated our friendly staff, cleanliness of our hotel and terrific location. Thank you for your continued loyalty and recommendation of DoubleTree by Hilton O’Hare Rosemont.