Ratings based on 570 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

awesome

Posted Aug 6, 2014
Hotel is great as you may expect. Staff are just awesome
1 out of 5
by A verified traveler from oakbrook, il

Horrible experience

Posted Aug 5, 2014
When we went to check in to the hotel they tried to make us pay almost $100 more than the price we reserved the room for the staff didn't budge or except the confirmation so we left and stayed at a better hotel and got an awesome deal on top of that we will never stay there
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 29, 2014
Pleasant hotel, courteous staff, clean rooms, everything I would expect given the location.
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis

Clean rooms and friendly staff.

Posted Jul 28, 2014
Pros: I liked the location and the staff was very friendly.
Cons: The water pressure in the shower was low & the shower head was too low. I had to duck down to wash my hair. Also the toilet did not flush well.
Location: Close to many restaurants and the Oakbrook mall.
Hotel was nice and clean but could use some improvement. It is an older hotel, so they have done the normal upgrades to their bedding, flooring and furniture. All of which are fine and the staff was friendly.
3 out of 5
Recommended
for Everyone
by A verified traveler from West Des Moines, IA

Nice hotel in great location

Posted Jul 28, 2014
The Doubletree is in a great location in Oak Brook, close to shopping/restaurants. It's easy to get around wherever you need to go, in our case that was Toyota Park. The only negative we observed is that it seemed some rooms could use sprucing up; a lot of the wood furniture pieces were chipped, bathroom mirror was chipped around the frame, and things were just outdated. Overall though it wasn't enough to stop us from recommending this hotel or staying here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2014
Great experience. Wonderful staff! Would stay here again.
2 out of 5
by A verified traveler

Posted Jul 23, 2014
Worn furniture, bad shower, uncomfortable bed and pillows.
5 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyable Stay

Posted Jul 16, 2014
Pros: It was clean and quiet.
Location: I don't know - I just stayed overnight.
When I arrived, I was given a warm chocolate chip cookie and a smile. What more could I ask for.
3 out of 5
Recommended
for Everyone
by A verified traveler

Conveniently located.

Posted Jul 14, 2014
Pros: Staff was wonderful
Cons: maybe a little update to the rooms
Location: Great location; shopping, restaurants, highway access
In town for a tournament. It was conveniently located to multiple tournament venues, Oakbrook shopping mall was right across the street and they are close to other entertainment venues; Pinstripes for bowling and AMC theater is nearby. The hotel was packed but they managed to keep the place quiet and clean. The staff is the hotels biggest asset, everyone that we encountered was pleasant and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2014
I went to Chicago for a short vacation and ends up spending most of my time in the hotel. I had plenty to keep myself occupied! The staff was super friendly and the room was more than what I expected.