Ratings based on 629 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Very clean rooms

Posted Aug 13, 2014
The front desk lady met us with a big smile and warm greeting. The staff was friendly as well as courteous. The entire staff was awesome.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 29, 2014
it was one of the nicest hotel I have ever stayed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 29, 2014
Nice hotel, clean, neat, lots of nice restaurants around & not too far from downtown Chicago
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.

Posted Jul 22, 2014
Nice staff. Bed and pillows very nice. Location convenient to restaurants etc.
5 out of 5
Recommended
for Everyone
by A verified traveler from Schaumburg, IL

Great Location!

Posted Jul 8, 2014
Great Location and Staff was Fantastic! Loved the cleanliness of the Hotel and the Room! Great Price! I'll be Back!
4 out of 5
Recommended
for Everyone
by A verified traveler from mississauga ont

customer care

Posted Jul 4, 2014
Location: very close to the hwy. shopping and restaurants all around
even though expedia blew the description of the room. the hotel staff rolled with it and bent over backwards to find a fix . they were terrific
5 out of 5
Recommended
for Everyone
by A verified traveler

A lot of restaurants and shopping close by.

Posted Jun 24, 2014
It was a great fun experience for my family and I.
5 out of 5
Recommended
for Everyone
by Libby from Anchorage, AK

Relaxing time at Double Tree

Posted Jun 15, 2014
Pros: Just about everything. A great stay for singles or family.
Location: There is so much to do that we couldn't do it all!
Having never stayed at a Double Tree before I was a bit apprehensive. I am very picky about comfort and cleanliness. I was pleasantly surprised! The staff is great, the room was great and the bed was perfection.
2 out of 5
by DW from Brighton, TN

Stayed For Work

Posted Jun 14, 2014
Cons: Find a friendlier staff to take care of your customers.
The room was very clean, but the staff including the house keeping are very unfriendly. The nicest person there was the shuttle driver who is an old oriental gentleman who always smiled & spoke to us when we came in or went out. We never even rode the shuttle he was driving either. We have stayed at Doubletrees several times and can say with certainty that we will never stay at this one again. The bed was comfortable, the pillows are not and there's no shade on the windows to block out the light or give privacy. There's a thin sheer lace curtain over it. This hotel is by far the worst Doubletree we have ever stayed at.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 14, 2014
Very nice stay. discounted price. king bed