Ratings based on 249 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby bryan from quad city area illinois
Bears game weekendPosted Oct 13, 2013
Cons: Ice machine on floor was out of service ,difficult travel to another floor for it. bathtub did not drain well. Key card deactivated before checkout.
Loved proximity to metra train we used to get into Chicago! Price of the room was excellent!
for Everyoneby Raggaman from Dayton, OH
Great hotel.Posted Sep 24, 2013
Cons: Fix the public area WiFi for better connection.
Location: There are a varity of stores and entertainment within 10 minutes of the hotel. to many to list :-)
Staff was friendly, area was really nice. The hotel had everything you would need, but if you wanted more shopping and entertainment was close by. Getting to Downtown was easy if that's what you wanted. The WiFi was the only issue we had. It worked in the room great, but if you were in the public areas you would have connection issues.
for Familiesby kris
Posted Sep 8, 2013 on Hotels.com
Recommendedby Kumar from Indiana
No Free WIFIPosted Sep 4, 2013 on Hotels.com
Very neat hotel, comfortable room, nice TV, Wish they had free WIFI.
for Familiesby A verified traveler
Excellent roomsPosted Sep 2, 2013 on Hotels.com
Only problem was no free Internet it cost 9.95 dollars per device per 24 hours!
Recommendedby A verified traveler
Posted Aug 27, 2013 on Hotels.com
for Everyoneby A verified traveler
10th AnniversaryPosted Aug 27, 2013
Pros: Outdoor area because the weather was great! The smal gift shop had everything wee needed!
Cons: The Food and Bar area was tough to figure out? I guess I underrstand, but wish there was better access and information posted for Food and Bar!
Location: I am a local, lots of great Food places!
We had our wedding there 10 years ago, and had fun reminising there. Most Staff were great, and loved the outdoor area by the pool - Weather was great!
Posted Aug 26, 2013 on Hotels.com
for Couplesby A verified traveler
Nice, but...Posted Aug 23, 2013 on Hotels.com
Crowded. There were a couple of big events going on, so there were tons of people, kids, etc. Pool and hot tub were packed-way too crowded. Fitness center was not open. Fire alarm was pulled twice. I don't recommend this hotel if you're looking for a vacation spot. It's more a spot for a conference or reunion.
for Everyoneby The Gipper from Texas
Family vacationPosted Aug 12, 2013
Pros: The large suite.
Cons: Maybe the maids could be a little more thorough when cleaning an empty room.
Location: Good breakfast menu at the JUICY-O restaurant.
This is a nice hotel but it appears to be showing a bit of age. The staff are very good and they treat everybody with respect. The only issue I had was that there were four or five empty vodka bottles left on the shelf of the closet when we arrived. One day I even left the closet door open with the bottles standing up and the maid didn't remove them. Maybe they aren't allowed to look in the closet while guests are there but I do think they should check it better when the room is empty.