Ratings based on 328 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Posted Jul 8, 2014
The staff were extremely helpful. The complimentary breakfast and happy hour were outstanding.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2014
Comfortable room. Nice breakfast. Easy check-in and friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 20, 2014
Great Lake view and convenient location. Few blocks from Navy Pier, river, and Michigan avenue.
3 out of 5
Recommended
for Everyone
by A verified traveler

In town for my nieces graduation.

Posted Jun 8, 2014
Decent hotel in a convenient location near the mall, restaurants, etc. The place was definitely a bit outdated, and the pool was way too over chlorinated. Also, the cocktail reception could use a bit more variety of snacks other than chips and salsa and popcorn. Other than that, good hotel for a good price. Really great breakfast selection, and the gym equipment was great ,too.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to K1 GO KARTS

Posted May 18, 2014
good customer service breakfast is excellent the rooms were clean
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2014
It was a pleasant experience. Close to our destinations. Clean. Inexpensive with nice happy hour and breakfast perks. Well worth it!
5 out of 5
Recommended
for Business Travelers
by Kelly from Cincinnati

Very customer service oriented

Posted Mar 13, 2014
Pros: Very accomodating
Cons: N/A
Location: Very close to an industrial park area and convenient to get to the business meeting I was attending near by.
I was allowed to check in early and also change my travel plans later that same day with no hesitation on the part of the staff. It was so nice to be treated as though my challenges mattered here. Thank You!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Getaway

Posted Mar 12, 2014
Pros: The same as stated in above question.
Location: We went to a great restaurant near by. It was recommended by the staff. It was wonderful. J Alexanders.
We enjoyed the hotel. The breakfast was fantastic. Good Food. Good Drinks. Great Staff. Very helpful and pleasing. We just had one incident with the cleanliness of the room, but it will be taken care of, so told.
4 out of 5
Recommended
for Everyone
by J from Oak Park., IL

Nothing fancy, but clean and very well run

Posted Mar 3, 2014
This is one of the old school atrium in the middle, doors along the inside, like an apartment building hotels. The rooms are REALLY spacious, with two actual rooms. The front being the "living" room and the back, with windows to the outside, the "bed" room. Newly updated bathroom and clean carpet. Sheets were nice as well and there was no disgusting bed spread. Nice, and unexpected touch, was the complimentary cocktail in the atrium when were checked in a "light snacks" which consisted of chips and salsa, pop corn and potato chips. Nothing special on the food side, but the drink was a nice touch. People seemed to be enjoying themselves. We did not go in the pool, but it looked clean and many, many people were using it. Breakfast was wonderful. I do not think I have seen a more complete free breakfast in ages. Very nice. Would definitely stay here again when we need a night away, but stay local visiting friends on the Northside.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

All the little extras

Posted Feb 27, 2014
Pros: The beds are superb - most comfortable I've slept in. I like the suite layout - excellent for working. Location is good for business too.
I've stayed at the Embassy Suites before now, but they have in recent times really pulled the stops out to make their guests happy. The happy hours in particular, where they serve free drinks and a variety of snacks, are an excellent way to wind down after a business day. The business centre with free printing and easy access, all makes life on the road that much easier.