Property entrance

Reviews of Executive Inn and Suites

2.5 out of 5
Executive Inn and Suites
680 S Green Bay Rd, Waukegan, IL

Reviews

5.2
Rating 10 - Excellent. 16 out of 145 reviews" "
Rating 8 - Good. 23 out of 145 reviews" "
Rating 6 - Okay. 37 out of 145 reviews" "
Rating 4 - Poor. 29 out of 145 reviews" "
Rating 2 - Terrible. 40 out of 145 reviews" "

5.0/10

Cleanliness

5.6/10

Staff & service

5.4/10

Amenities

4.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

NELIDA

Stayed 2 nights in Jul 2023

6/10 Okay

Anh Viet

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff really nice. Laundry is clean and smells good. Guests are smoking in rooms and we can smell right away. Neighborhood doesn't feel safe at all, had to park our car across the street in fear to have it broke in...
Stayed 1 night in Sep 2023

8/10 Good

Lissete

Stayed 1 night in Aug 2023

10/10 Excellent

Devon

Stayed 2 nights in Jul 2023

2/10 Terrible

korey

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
nothing but lights worked holes in every wall no stove burners microwave didnt work
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We did not even stay the whole night. Room was filthy.
Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

arturo jr

Stayed 3 nights in Oct 2022

4/10 Poor

Marie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells like smoke when you walk in, room was dirty, plumbing not working and I couldn’t lock the door
Stayed 1 night in Sep 2022

8/10 Good

Dana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was a lot bigger than expected.
Stayed 2 nights in Sep 2022

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The people who work the front office were very nice and kind show us thr roo. First to mank sure that we liked it. Will definitely be back
Stayed 1 night in Aug 2022

2/10 Terrible

Cynthia

Will not go again
Smelled like marijuana as soon as you walk in. The mattresses/ covers had stains and dirt on them. Place takes cash only. “Clean” towels had multiple different colored hair strands on them. Only one small trash can in the room. Multiple holes in the walls. Floors felt icky. I don’t leave reviews typically but this was horrid. I would rather pay double and stay else where. 135 for one room here
Stayed 1 night in Aug 2022

2/10 Terrible

Tony

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing Hotel
The matter of fact this hotel should be closed down, we booked like a week ahead of our schedule time for our daughter graduation from the navy RCT we arrived at the hotel 12 AM in the morning the room was not even prepared it looks like nobody ever cleaned the room every where in this hotel full will cigarettes smoke it looks like the bedding haven’t been cleaned for months we were very disappointed we didn’t take shower in the bathroom we were forced to book some where else the next day
Stayed 2 nights in Jul 2022

4/10 Poor

Rachelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was disgusting, the walls were filthy, only 2 towels and one washcloth for 3 people. It smelled horrible. There was blood stains on the sheets on one of the beds. Awful hotel, would not recommend to anyone
Stayed 2 nights in Jul 2022

2/10 Terrible

Abelardo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad
the smell is so bad, bathroom was not cleaned well, and our front neighbor was fighting all night plus was smoking everywhere
Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveler

Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I didn’t like anything. The air conditioner was being held up by duck tape and it fell down. The room smelled bad and it was dusty like it wasn’t cleaned for a while. The microwave was bad and I didn’t know until after I warmed my food up and started to eat it and I instantly started to feel sick.
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Was in town for the annual Waukegan sailing race. Booked a non-smoking room and the room reeked of smoked. Honestly the flimsiest pillows I have ever seen. The AC did not work for more than half the not. I would absolutely not stay here.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely dirty , the toilet , the sheets the tub etc. I asked to get another room and the next room was just as filthy if not worse . Blood was on the sheets the stove was dirty and the refrigerator was broke. The atmosphere smelled like smoke , it wasn’t clean at all. Just atrocious , I WONT BE BACK !
Stayed 2 nights in Jun 2021

6/10 Okay

Jimmy

Traveled with family
Disliked: Cleanliness
The room has tissues in the drawers and under th
Stayed 1 night in Dec 2020

2/10 Terrible

Dan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Horrible. Dirty. Bad bed. Soap was already used.
Stayed 1 night in Aug 2020

6/10 Okay

Mirlanbek

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2020

2/10 Terrible

Pamela, Waukegan

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Clerk said my registration wasn't valid I didn't get my room.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Strong smell like people smoking next to you. Bathroom floor was not clean. Carpets dirty
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Very friendly and nice hosts. The room was very big and nice. Good price
Stayed 2 nights in Sep 2019

8/10 Good

ROBERTO

Traveled with family
Liked: Room comfort
Stayed 6 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good people
Overall very good stay . The staff very nice people and eager to help me with my travel issues that i had . I was in new town and basically lost and they were there. The bed was outstsnding . I was very impressed when i seen an iron and board in my room.
Stayed 2 nights in Sep 2019

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and comfy
Stayed 2 nights in Aug 2019

8/10 Good

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really close to Great Lakes Naval
I was pleasantly surprised after reading prior reviews. Yes the decor could be updated but the service was great. The front desk even loaned me an HDMI cable so family could hook our laptop to the TV so we could watch my daughter’s navy boot camp graduation since only 3 of the 10 of the party could attend in person.
Stayed 4 nights in Aug 2019

2/10 Terrible

Marion, Glendale, AZ

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Found the rooms to be poor and in need of "Total" need of cleaning. There was heavy dust and debris in the corners and on surfaces throughout the room. The surfaces were not cleaned adequately. The bathrooms had residues from dirt and cleaning products that were apparently there for an extended period. The pillows and bed linens smelled of mildew and sweat. I would not reccomend this property to anyone wishing to stay near RTC Great Lakes. I am extremely disappointed and dissatisfied.
Stayed 3 nights in Aug 2019

8/10 Good

Danerys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!
Cobwebs hanging from the ceiling. Toilet not clean. Walls and carpets dirty. Was listed as queen beds, only doubles. Overall inside and outside was very dirty.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Room comfort
This Place
Well The Only Reason I Stayed Here Was Because of my Son's Graduation and All other Area Hotels Were All Booked That's It....It Needs to Be Renovated...The Walls are Paper Thin might aswell put a Sheet instead of the Thin Walls...The hot water knob squealed when you turn it on the small fridge was unclean...The only thing that was ok was the bed slept Ok...If I had to do it Again I wouldn't...The housekeeper never smiled like she's miserable working there and I'm glad I brought my own towels and wash cloths from home because there's were filthy....
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Room was big. Was advertised as queen beds. But they were only double beds
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Linda

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Good bargain price, but hotel not suitable.
The hotel was old and unkept. It needs a good cleaning and repairs. The beds were comfortable and the staff was very friendly. I thought we were getting a bargain for what we paid, but you get what you pay for. Hotels.com made it seem like it was a good place to stay. NOT. Will not stay there again if I come back to Illinois.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It smelled like cigarettes inside. There was also a mildew smell. The bath tub was disgusting and had no plugs. There was a rip in the comforter. There was no do not disturb signs. The elevator smelled like wet nasty cigarettes. The bathroom door was moldy. There was no air except in the room.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Book somewhere else.
When you first pull up, you will be immediately unimpressed. But maybe you're like me, and decide to put your immediate apprehension aside and walk in. You will be greeted by an aged foyer with no front desk to speak of, simply a drive-thru-like locked window with a small ledge. The carpet is dated and the wallpaper (it's 2019) is peeling. I got to my room. Locks have been updated, but the door is old. Inside the room is lack-luser. My full-length mirror on the bathroom door had been cracked and patched with clear packing tape. The bedding is a floral pattern from the 80's and scratchy to the touch. The key was when I took a look at the window AC unit: it had mold in the vents. I hopped on the nope train, riding first class back to the front "desk," where I asked for a refund and looked to stay somewhere else. Until this place spends some money to update their building and amenities, I'd give it a solid pass. But I guess you get what you pay for.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

SH, Miami, FL

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
I used 3 beds room that was hard to find around this area. The room has nice coordinated interior with small kitchen. The price was very reasonable.
Stayed 4 nights in Apr 2019

6/10 Okay

Tracey

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

8/10 Good

Christina

Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2019