Ratings based on 175 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Jul 19, 2014
Easy access to the hwy and stores . Wasn't happy with the cabinets not being clean inside . I had to clean full the shelves
by A verified traveler from Olathe, KS
The rooms are not cleaned wellPosted Jun 30, 2014
Pros: Not much.
Cons: Train your housekeepers how to clean a room....
Location: The location was great. Easy access to Metra, "L" or bus and lots of restaurants.
Our kitchenette was dirty around the stove, the walls, the dishes and the drawers. The nightstand drawer was dirty. The bathroom had pink mold growing on soap dish and smelled of urine. All of our towels except one was like sandpaper. Really awful. I will not be returning to an Extended Stay America.
by Tara from Saint Robert
Terrible hotel.Posted Jun 22, 2014
I have never seen such an unclean hotel in my life I actually bought cleaning supplies to clean the room because we couldn't find another place to stay. They only left us 2 towels no washcloth and when we requested more they said they didn't have any.
by Lawrence h. from springfield, il
Dirty hotelPosted Jun 18, 2014
Unclean room, dirty dishes and dirty bathroom. It was not to my liking, the elmhurst, il. Hotel was horrivle
for Everyoneby margaret from brisbane
Great area and hotel cleanPosted Jun 14, 2014
Handy to have kitchenette, and really nice area. Would stay again definitely.
for Everyoneby margaret from brisbane
Good value hotelPosted Jun 10, 2014
Great to have kitchenette and really great area of Chicago .
Comment from Hotel Management
Jun 11, 2014 by Manager, Hotel Management
Margaret - Thank you for taking the time to write a review of our hotel. I am glad to hear that you enjoyed our location and your fully equipped kitchen during your visit with us. Thank you for choosing Extended Stay America. It would be our pleasure for you to repeat your experience with us in the future.
for Everyoneby Mark
Close to oak ParkPosted May 20, 2014
Pros: Room size was good, reasonable price and like vinyl flooring in part of room.
Cons: Noticed dirt in corners of room.
Location: Close to Oak Park and Wright Plus.
Good location, Close to Oak Park and not far to Chicago.
by A verified traveler
Worst of the best (smoking-friendly)Posted May 8, 2014
More inconveniences experienced than at other smoking-friendly chains.. least impressive offers, amenities, etc etc etc...no need to waste further time on review specifics since they didn't waste money on appropriate staff
Very DisappointedPosted Apr 28, 2014
Cons: Improve housekeeping. The room was disgusting!
Location: Mall and restaurants
We booked this room because we received a great deal on Expedia. We were very disappointed in the condition of the room and ended up leaving before the night was over. There were crayon marks all over the wall by the window. The window was dirty. There were finger prints on the mirror in the room. The sitting chair was defaced with ink scribblings. There was small pieces of debris and hair on top of the bathroom sink. The toilet seat was closed however there was some type of dirt/debris on top of it. The toilet tank was dirty and had not been cleaned. There were crumbs, debris and hair on the floor in the corners by the bathroom sink. I did end up having to use the shower and I could feel an oily/grimy feeling underneath my feet. I would not stay at this hotel again and don't recommend it to anyone who values cleanliness.
for Everyoneby Beth from Boston
last minute bookingPosted Apr 27, 2014
Pros: bed allows pets, although I did not bring mine this trip
Cons: breakfast I stayed in room 131, which is right next to an exit door that I think people use to walk their pets This door slams very loudly -
Location: relatively easy to find convenient to expressways close to shopping
I was travelling and booked very late in the day. I got a great rate in a room lose to the lobby with a very nice king-size bed