Front of property - evening/night

Reviews of Fairfield Inn & Suites Chicago Tinley Park

2.5 out of 5
Fairfield Inn & Suites Chicago Tinley Park
18511 North Creek Drive, Tinley Park, IL

Reviews

8.6

Excellent

Rating 10 - Excellent. 188 out of 374 reviews" "
Rating 8 - Good. 133 out of 374 reviews" "
Rating 6 - Okay. 33 out of 374 reviews" "
Rating 4 - Poor. 15 out of 374 reviews" "
Rating 2 - Terrible. 5 out of 374 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Denise M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was clean, staff was always pleasant and helpful. Convenient to lots of eateries and shopping.
Stayed 2 nights in Feb 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Solid hotel, decently priced. Close to many places
Stayed 2 nights in Nov 2023

8/10 Good

Bianca, Medina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, but just a little bit outdated. It was good for a one night stay and plus they had a continental breakfast. Staff was friendly and efficient.
Stayed 1 night in Nov 2023

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good placs
Everything was fine
Stayed 2 nights in Nov 2023

6/10 Okay

Becki

Stayed 3 nights in Oct 2023

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Bradley

Stayed 1 night in Oct 2023

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff! Check in and out took seconds, nice area!
Stayed 1 night in Sep 2023

10/10 Excellent

Janice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again!
Very nice desk clerk and fast check in. Very clean room and the air conditioning worked great. Loved the shower! Very quiet and was able to sleep great. I tried to iron a shirt and the iron wasn’t getting hot. That is the only thing that was negative for me.
Stayed 1 night in Sep 2023

6/10 Okay

Angie

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great staff and service, mildew in mini frig and shower curtain.
Stayed 1 night in Aug 2023

10/10 Excellent

Jacque

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Will definitely stay again!
Stayed 1 night in Aug 2023

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees very nice and helpful, rooms need a lit updating .
Stayed 1 night in Jul 2023

10/10 Excellent

ANISSIA

Liked: Cleanliness, staff & service, property conditions & facilities
the staff is amazing
Stayed 1 night in Jul 2023

4/10 Poor

Laurence

Stayed 1 night in Jul 2023

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They resolved an issue very well
My daughter and I checked in then discovered shortly after that the pool was closed for repairs. Given that this was the main reason we booked the room, I asked for a full refund. The front desk staff, who was very friendly, discussed with management and was able to secure a cancellation with full refund. I would’ve preferred being told at time of check in that the pool was out of order, but appreciated how Fairfield resolved the situation. I would consider booking here again.
Stayed 1 night in Apr 2023

8/10 Good

Michael

Stayed 1 night in Apr 2023

10/10 Excellent

Catherine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is great. The breakfast fresh with variety of choices. Pool exercise facility. Only Marriot in the area.
Stayed 1 night in Apr 2023

10/10 Excellent

Catherine

Stayed 1 night in Mar 2023

10/10 Excellent

Catherine

Stayed 2 nights in Mar 2023

6/10 Okay

Paula

Traveled with family
Stayed 2 nights in Mar 2023

10/10 Excellent

Brad

Stayed 1 night in Mar 2023

10/10 Excellent

Bon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel. Good staff. Will stay there again,
Stayed 1 night in Mar 2023

6/10 Okay

Carmen

Stayed 2 nights in Feb 2023

10/10 Excellent

Jasmin

Traveled with group
Liked: Cleanliness, property conditions & facilities
amazing stay
Stayed 1 night in Feb 2023

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Fairfield Marriott staff were friendly. The hotel was very clean and comfortable. It felt safe. I would stay here again.
Stayed 2 nights in Feb 2023

10/10 Excellent

Catherine

Stayed 1 night in Jan 2023

10/10 Excellent

Catherine

Stayed 1 night in Jan 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a cluster of hotels. Very clean.

10/10 Excellent

Shakeida

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love my stay
Stayed 1 night in Dec 2022

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Beware the pool
Our stay was for the most part decent except for the fact that we decided to use the pool and it smelled horribly of chlorine and myself and my wife became very itchy and had to get out very quickly
Stayed 1 night in Dec 2022

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great stay
Service was excellent and the staff very friendly.
Stayed 2 nights in Oct 2022

8/10 Good

Amanda

Stayed 2 nights in Aug 2022

8/10 Good

Miranda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room for what we needed. We just came in for a concert so it was just a place to sleep that was close. Room smelled a little musty. Breakfast wasn’t anything spectacular. There was cereal or waffles. Not eggs or any extras like that that is typically with hotel breakfasts. Hotel was located close to a lot of things so getting around was simple. Overall, I would recommend this hotel if you were looking for convenience and didn’t need all the bells and whistles.
Stayed 1 night in Aug 2022

6/10 Okay

Dan

Traveled with partner
Liked: Staff & service
Staff was friendly Room/bathroom could have been cleaner and shower never got hot Good place to stay for one night, especially if attending nearby concert.
Stayed 1 night in Aug 2022

10/10 Excellent

Stefanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Mauritinia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Room was clean. Beds were comfy. Quiet. Staff was very helpful. Would stay there again.
Stayed 1 night in Jul 2022

4/10 Poor

Deborah

Stayed 1 night in Jul 2022

10/10 Excellent

Judy

Liked: Property conditions & facilities, room comfort
Hotel ok
Nice hotel. Dissappointed .no real breakfast. Only continental. Covid restrictions have been over
Stayed 1 night in Jul 2022

10/10 Excellent

ANISSIA

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff was friendly and accomadated all our needs.
Stayed 1 night in Jul 2022

10/10 Excellent

Cori

Stayed 1 night in Jul 2022

6/10 Okay

Tonya

Stayed 1 night in Jun 2022

8/10 Good

Zena

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good property for the price.
Stayed 3 nights in Apr 2022

10/10 Excellent

jessica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They allowed me to check in early, very friendly and hotel was nice and clean. Food and shopping not too far away. I will be back as long as the convention is still held in this town.
Stayed 1 night in Apr 2022

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was the best I have ever seen in a hotel. The staff were very friendly. Everything was kept clean.
Stayed 1 night in Apr 2022

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and helpful.Pool was clean
Stayed 1 night in Mar 2022

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2022

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Fairfield stay
It was ok….bathroom floor could have been cleaner! Also some hotels put out cookies later in pm … that would be nice touch! Staff very friendly! And very helpful with breakfast bar!
Stayed 1 night in Feb 2022

10/10 Excellent

rich

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and a nice pool. Kids loved it!
Stayed 1 night in Feb 2022