Ratings based on 1,146 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Hotel close to airportPosted Mar 9, 2014
Awesome staff. Stayed there for three nights because it was a great hotel and very convenient for us. Also had a screen of the departures at the hotel. Very comfortable as well. Loved it.
for Everyoneby A verified traveler from chicago
WeddingPosted Mar 3, 2014
Friends got married and had the reception atthis hotel. The evening was very nice.
Jan 4, 2014 by arun
Hello, We are are glad to hear that you enjoyed the everning at Four Points. Please do not hesitate to let us know if we could be of any assistance during your next stay. Cheers, Arun
by Christy from Huntington Beach, CA
Lipstick on a PigPosted Feb 27, 2014
Pros: The hotel shuttle and the hotel and cafe staff were the most redeeming quality of the hotel.
Cons: Photos misrepresent the quality of the hotel rooms.
Location: It is really close to the airport and has a great shuttle to and from.
The hotel was not up to the standards that it demonstrates on the photos on the website.
Jan 1, 2014 by arun
Hello Christy, thank you for taking the time to post a review about your experience at Four Points and we appreciate your comments about Restaurant and Shuttle service. We are in process of refurbishing the property and should complete the renovations by the year end. Please accept my sincere apology if we fail to meet your expectations. Warm Regards, Arun
for Everyoneby A verified traveler
Hotel reviewPosted Feb 26, 2014
Clean, quiet and comfortable would stay again. Highly recommended
Jan 28, 2014 by arun
Dear Guest, thank you for taking the time to post the review. We appreciate your comments and look forward tosee you again. Regards, arun
for Everyoneby Administrator from Kentucky & Michigan
Very nice hotel and convenient distance from O'haPosted Feb 17, 2014
Very nice hotel and good food at your restaurant, especially, very friendly restaurant's workers except hotel front desk staffs and professional and very organized serve for customers and outstanding, professional manager at restaurant.
by Joseph from Chicago, IL
Good location for early morning flights.Posted Feb 7, 2014
Pros: Proximity to airport, dinning room/bar available.
Cons: Mechanicals in room. Heater sounded like a dragon when it kicked in. We tried to turn it off, but every 10/15min it'd grumble on keeping us awake!
Location: No comment
Staff seemed to only "go thru the motions"...lacked attention to detail - when we asked for a wake up call we were told that they could NOT guarantee the call & suggested we have a back up. The shuttle driver waited to load the luggage until a certain time while we were told to wait in the lobby. When it was time to depart, he did not come in to make his announcement; a few people (including some flight staff) almost got left behind & had to bring their luggage into the pax compartment of the bus (cab) - luckily, there was room. We reported the "bad heater" in the morning, & were told they could not compensate us, as it was booked thru you...they did offer to have changed our room had we reported this when we first arrived. Sounds are amplified in the dead of night & who knew! The maintenance man did say the belts & bearings were probably going out & went to check on the problem @ 4 am...
for Business Travelersby Phil from El Salvador
Close to the airportPosted Feb 7, 2014
Pros: Close to the airport, good shuttle service, free internet
Cons: Its a bit tired, but it still functions well as a hotel. More sound insulation between rooms would be great.
Location: I only stayed one night to be close to the airport, so cannot comment on much else.
This hotel is close to the airport, Staff are helpful and friendly. Internet was free, that's a nice bonus. I read some reviews talking about airport noise....... Hello, its near an airport......... If you couldn't work that out before you went, maybe mummy should still be tying your shoelaces and filling your sandwich box before you leave the house. The heater worked, yes it was a bit noisy, but I am sure your brain will filter that out as mine did. Bed was comfortable, line was clean, room was a good size. Breakfast in the attached restaurant was great, tasty and reasonable cost. From what I have read it seems that some people will gripe over the tiniest things, and maybe would never be happy anywhere unless they could gripe.
by A verified traveler
Posted Jan 30, 2014
for Everyoneby Mike from Chicago, IL
Great pick for stay near airportPosted Jan 27, 2014
stayed for one night with my family. didnt get to enjoy or try the pool, restaurant, or gift shop but hotel was good. check in was very quick and parking was available near an entrance. really liked that they offered free shuttle service to the airport. will stay again.
for Everyoneby Michael from Minneapolis, MN
Perfect for a short stayPosted Jan 24, 2014
I enjoyed staying here for 2 days. I've used hotel's free shuttle to get there from O'Hare airport and then back to the airport 2 days later, so I saved some money on taxi. Staff was very helpful. They helped me to receive a fax, print some documents and receive a package delivered by FedEx. Will definitely stay here when in Chicago next time.