Ratings based on 91 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Jul 1, 2014
Pros: It clean
Cons: Honesty of hotel staff
Location: St.Chareles Il
Booked a night so we could enjoy the pool. Didn't find out the pool was out of order untill we were ready to use it. Desk clerk promised it would be open in the morning. Come morning we find out it will not be open, after getting up at 6:30am so our daughter could swim. Very disappointed with the desk clerk, but even more disappointed with the hotel manager, whom I was promised would call me to discuss my complaint . Still waiting for that call 3 days later.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice Experience.

Posted Jun 30, 2014
Pros: Room was extra big, nice to have a refrigerator and sink area separate from the bathroom area.
Cons: Laundry room facilities weren't very fresh smelling, could have used a second washer.
Location: Was farther from where I needed to be than expected.
The room was twice as big as expected. Staff was helpful with extra amenities.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great price

Posted Jun 25, 2014 on Hotels.com
Staff was pleasant and helpful. Overall a good experience.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jun 25, 2014 on Hotels.com
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jun 13, 2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by Jonathan from San Antonio

Standard Hampton Inn

Posted Jun 1, 2014
Last time here we had no hot water on a Saturday, and they said someone would work on it Monday. We were leaving Monday, so we had cold water Monday morning, too. This time everything was fine. Rooms are comfortable and clean. They have a nice breakfast area.
5 out of 5
Recommended
by Margit from Sarasota

Hampton inn st Charles Il

Posted May 31, 2014 on Hotels.com
Excellent. Helpful nice breakfast. We will be back
5 out of 5
Recommended
by mommy of 2 from Bloomington

Great stay for the price

Posted May 14, 2014 on Hotels.com
Everything was great, except for the breakfast that never seemed to get restocked. We went down around 7am & there several items that were out & the lady never checked on them or refilled them
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

great hotel well worth the price and stay

Posted May 12, 2014 on Hotels.com
loved everything about our stay. no complaints at all .
3 out of 5
Recommended
by McKelvy from Jackson, TN

Easy stay in St. Charles IL

Posted May 10, 2014 on Hotels.com
I wish I had a suite. The room was big but not as comfortable as a suite.