Ratings based on 309 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Schulze

Noisy inconsiderate guests.

Posted Apr 21, 2015
Pros: Close to friends and relatives.
Guests in the room directly 1 floor above ours had to be called 3 times on Friday evening because their children were making too much noise well past midnight, and the mother came down to our room and pounded on our door to voice their opinions to us. You need to employ someone other than a soft-spoken young person on week end nights who can be more forceful in settling these matters.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 29, 2015
Pros: Nice breakfast with protein! Not just carbs.
One disappointment was an additional $10 charge after arriving when I had already paid for the room on Expedia. Some kind of green charge that they did not tell us about when arriving. Hotel staff barely speaks English and I could not understand her explanation of why we were not told ahead of time about the charge.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Iowa

Posted Mar 8, 2015
We had a wonderful stay. Room was clean. Breakfast was hot. Staff was friendly. It was very quiet.
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jan 27, 2015 on Hotels.com
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Disappointed

Posted Jan 22, 2015 on Hotels.com
My non-smoking room was so bad with smoke smell that it gave me a headache and you could smell it on my clothes.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2015
Room was great, very warm and welcoming. Very clean.
5 out of 5
Recommended
for Getaway With Friends
by Martinfrom Wallacetown Ontario Canada

Chicago stay

Posted Jan 12, 2015 on Hotels.com
Clean rooms and a great breakfast. Close to main routes.good value for the money
4 out of 5
Recommended
for Families
by Estelafrom Fremont, Nebraska

Home away from home!

Posted Jan 9, 2015 on Hotels.com
We enjoyed our stay except for the part where we had to change rooms due to the noise of being next to the laundry room. We had to leave a day earlier due to the bad weather coming up on our way home, thereby cutting short our visit with family. Sad part is we could not get a refund . Other than that cozy and comfortable.
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Jan 3, 2015 on Hotels.com
5 out of 5
Recommended
for Families
by Hiroshifrom Jackson, MI

Always a pleasure

Posted Dec 24, 2014 on Hotels.com
Best part of our regular shopping trip to Hoffman Estates.