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Reviews of Hilton Chicago

4 out of 5
Hilton Chicago
720 S Michigan Ave, Chicago, IL

Reviews

8.4

Very Good

Rating 10 - Excellent. 572 out of 1009 reviews" "
Rating 8 - Good. 202 out of 1009 reviews" "
Rating 6 - Okay. 124 out of 1009 reviews" "
Rating 4 - Poor. 65 out of 1009 reviews" "
Rating 2 - Terrible. 46 out of 1009 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

SHALLON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refrigerator did not work and microwaves are much needed
Stayed 1 night in Apr 2024
Response from Hilton Chicago Team on Apr 15, 2024
Dear Value Guest,Thank you for your feedback. We are sorry to hear that the refrigerator was not working. Please know that you could always request for a replacement. We apologize for the inconvenience, but we do not have microwaves in our guestroom.We hope for the opportunity to welcome you back so we can exceed your expectations.Hilton Chicago Team

6/10 Okay

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was nice. Its quite large and has a very regal ambiance on the first floor. However, the rooms we just okay. We paid a little extra for a higher room for less street noise. The room was a bit smaller than average, but nice king bed. The TV didn't work at first due to a loose cable, but we were able to adjust it without calling for help. The bathroom had no vent/fan which led to some peeling wallpaper in corners. The towel rod in our room was also broke. Overall, not bad for what we needed.
Stayed 1 night in Apr 2024
Response from Hilton Chicago Team on Apr 15, 2024
Dear Valued Guest,Thank you for taking the time to write about your stay experience. We apologize for the condition of the room and for the TV not working properly. We are glad you were able to resolve the issue. I wish we could have spared you the inconvenience by moving you to a more favorable room. Please know that you could always reach out to our team for any issues during your stay, so we can resolve prior to your departure. We are glad you liked our hotel and the ambiance. We hope for the opportunity to welcome you back so we can exceed your expectations. Hilton Chicago Team

8/10 Good

Wendy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views and friendly staff. Our room didn't include a microwave, and we had to request a refrigerator because many of the rooms only had coolers, which look just like a mini fridge, but don't get as cold as a refrigerator. We were charged a destination fee, which I was not informed of until check in, so it was a surprise charge.
Stayed 2 nights in Apr 2024
Response from Hilton Chicago Team on Apr 12, 2024
Dear Valued Guest,Thank you for sharing a review of your recent stay with us. We are happy to hear that you enjoyed the beautiful views and our friendly staff. We are sorry about the mini fridge but glad to know that it was resolved. We will look into the lack of information regarding the destination fee and have it corrected.We hope for the opportunity to welcome you back so we can exceed your expectations.Hilton Chicago Team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic building within a short walk of many awesome attractions. Staff are friendly and very professional!
Stayed 3 nights in Apr 2024
Response from Hilton Chicago on Apr 13, 2024
Dear Valued Guest,Thank you for sharing a five-star review with us. We are happy to hear that you enjoyed your stay with us and appreciated our very friendly staff and convenient location.We look forward to hosting you again the next time you visit the windy city.Hilton Chicago Team

10/10 Excellent

Joyce

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Very friendly staff
Stayed 1 night in Apr 2024
Response from Hilton Chicago Team on Apr 8, 2024
Dear Valued Guest,Thank you for sharing a five-star review with us. We are happy to hear that you enjoyed your stay with us and appreciated our very friendly staff and convenient location.We look forward to hosting you again the next time you visit the windy city.Hilton Chicago Team

6/10 Okay

Richard

Very outdated and small rooms…
Stayed 2 nights in Apr 2024
Response from Hilton Chicago Team on Apr 8, 2024
Dear Valued Guest,Thank you for your feedback. We are sorry for not meeting your expectations. We are scheduled for a renovation and should address the issue noted regarding outdated rooms. We hope for the opportunity to welcome you back so we can exceed your expectations.Hilton Chicago Team

6/10 Okay

Susan

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The main area and exercise facility of this hotel was very nice, however the room I stayed in was only so-so. The carpet was extremely worn, and the furniture was old and dated. The desk chair in my room would not adjust, and was old vinyl and cracked. In the second room, the furniture was the same, however there was not desk chair, but a chair that you would find from one of the restaurants. Also, the food in the in-hotel restaurants was very expensive. $20 for a cheeseburger is nuts!
Stayed 2 nights in Apr 2024
Response from Hilton Chicago on Apr 7, 2024
Dear Valued Guest,We are sorry to see your low rating. We value our guests and strive to deliver exceptional service, great amenities, and high-quality, well-maintained rooms, so we're sorry we missed the mark. We hope for the opportunity to welcome you back so we can exceed your expectations.

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was just what I needed
Stayed 1 night in Apr 2024
Response from Hilton Chicago on Apr 7, 2024
Dear Valued Guest,Thank you for sharing a five-star review of your recent stay with us. It was our extreme pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back on your next visit to the windy city.Hilton Chicago Team

10/10 Excellent

Bryce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to many first rate attractions eg museums and Chicago Symphony.
Stayed 3 nights in Apr 2024
Response from Hilton Chicago on Apr 7, 2024
Dear Valued Guest,Thank you for sharing a five-star review of your recent stay with us. It was our extreme pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back on your next visit to the windy city.Hilton Chicago Team

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and very helpful. Gave great information on how to get around the city and recommended places to see and eat. Will definitely stay here again if and when we come back to the Windy City.
Stayed 4 nights in Mar 2024
Response from Hilton Chicago on Apr 7, 2024
Dear Valued Guest,Thank you for sharing a five-star review of your recent stay with us. It was our extreme pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back on your next visit to the windy city.Hilton Chicago Team

10/10 Excellent

patricia, Bellflowers

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2024
Response from Hilton Chicago on Apr 7, 2024
Dear Valued Guest,Thank you for sharing a five-star review of your recent stay with us. It was our extreme pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back on your next visit to the windy city.Hilton Chicago Team

10/10 Excellent

Gosia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel, big rooms and convenient location. We had such a good time during volayball tournament in Chicago! Highly recommended!
Stayed 2 nights in Mar 2024
Response from Hilton Chicago Team on Apr 5, 2024
Dear Valued Guest,Thank you for sharing a five-star review with us. We are happy to hear that you enjoyed our beautiful hotel and convenient location. We appreciate your patronage and look forward to welcoming you back.Hilton Chicago Team

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome!
Stayed 1 night in Mar 2024
Response from Hilton Chicago on Mar 31, 2024
Dear Valued Guest,Thank you for sharing a five-star review of your recent stay at the Hilton Chicago. We are happy to that you enjoyed your stay at our historic hotel. It was our pleasure to provide you with the highest quality of service and accommodations. We look forward to welcoming you back to the windy city.Hilton Chicago Team

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Says check in and check out process, very friendly
Stayed 1 night in Mar 2024
Response from Hilton Chicago on Mar 31, 2024
Dear Valued Guest,Thank you for sharing a five-star review of your recent stay at the Hilton Chicago. We are happy to that you enjoyed your stay at our historic hotel. It was our pleasure to provide you with the highest quality of service and accommodations. We look forward to welcoming you back to the windy city.Hilton Chicago Team

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hilton Chicago on Mar 31, 2024
Dear Valued Guest,Thank you for sharing a five-star review of your recent stay at the Hilton Chicago. We are happy to that you enjoyed your stay at our historic hotel. It was our pleasure to provide you with the highest quality of service and accommodations. We look forward to welcoming you back to the windy city.Hilton Chicago Team

10/10 Excellent

Sean

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great historic hotel
Stayed 1 night in Mar 2024
Response from Hilton Chicago Team on Mar 28, 2024
Dear Valued Guest,Thank you for sharing a five-star review of your recent stay at the Hilton Chicago. We are happy to that you enjoyed your stay at our historic hotel. It was our pleasure to provide you with the highest quality of service and accommodations. We look forward to welcoming you back to the windy city.Hilton Chicago Team

4/10 Poor

Cindy

Stayed 2 nights in Mar 2024
Response from Hilton Chicago on Mar 31, 2024
Dear Valued Guest,We are sorry to see your low rating. We value our guests and strive to deliver exceptional service, great amenities, and high-quality, well-maintained rooms, so we're sorry we missed the mark. We hope for the opportunity to welcome you back so we can exceed your expectations.

4/10 Poor

Cindy

Traveled with family
Liked: Staff & service
Staff was very nice - great location especially for the Shamrock Shuffle- unfortunately it had VERY DRY air - luke warm shower - scratchy sheets.
Response from Hilton Chicago Team on Mar 28, 2024
Dear Valued Guest,Guest satisfaction is important to us, so we're happy to hear your positive feedback about our very nice staff. However, we apologize for the inconveniences you experienced disappointment regarding the quality and condition of our accommodations. We appreciate your honest input and will be using your feedback to make improvements. Please reach out to us if you would like to discuss further.We hope to have the opportunity to deliver a better experience on a return visit.Hilton Chicago Team

10/10 Excellent

Drew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hilton Chicago on Mar 31, 2024
Dear Valued Guest,Thank you for sharing a five-star review of your recent stay at the Hilton Chicago. We are happy to that you enjoyed your stay at our historic hotel. It was our pleasure to provide you with the highest quality of service and accommodations. We look forward to welcoming you back to the windy city.Hilton Chicago Team

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hilton Chicago on Mar 31, 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

6/10 Okay

Deanna

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Mattresses were not pillow top, hot tub had way too much chlorine. My eyes were burning so much they were watering. Smashed crackers in the hallway for 3 days.
Stayed 2 nights in Mar 2024
Response from Hilton Chicago on Mar 26, 2024
Dear Valued Guest,We are sorry to see your low rating. We value our guests and strive to deliver exceptional service, great amenities, and high-quality, well-maintained rooms, so we're sorry we missed the mark. We hope for the opportunity to welcome you back so we can exceed your expectations.

10/10 Excellent

Renee, Cary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Comfortable. Walkable are for the activities that we had planned. Nearby Italian restaurant was outstanding.
Stayed 1 night in Mar 2024
Response from Hilton Chicago on Mar 26, 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

6/10 Okay

Ronnie

Stayed 1 night in Mar 2024
Response from Hilton Chicago on Apr 14, 2024
Dear Valued Guest,We are sorry to see your low rating. We value our guests and strive to deliver exceptional service, great amenities, and high-quality, well-maintained rooms, so we're sorry we missed the mark. We hope for the opportunity to welcome you back so we can exceed your expectations.

10/10 Excellent

Priscilla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came in for Shamrock Shuffle and had 2 rooms. Front desk staff was sooo welcoming and helpful. Doorman was great getting us to restaurants. Rooms were spacious and super clean!!
Stayed 1 night in Mar 2024
Response from Hilton Chicago on Mar 25, 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

8/10 Good

Danielle

Stayed 1 night in Mar 2024
Response from Hilton Chicago on Apr 14, 2024
Dear Valued Guest,Thank you for sharing a four-star review of your recent stay with us. It was our extreme pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back on your next visit to the windy city.Hilton Chicago Team

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hilton Chicago on Mar 25, 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

10/10 Excellent

Eric G, Collinsville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to Chicago for a concert at the auditorium theatre and the Hilton was only 2 blocks away. Hotel was well staffed and well maintained. Will definitely stay again!
Stayed 2 nights in Mar 2024
Response from Hilton Chicago on Mar 24, 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

4/10 Poor

Rudy

Stayed 3 nights in Mar 2024
Response from Hilton Chicago Team on Apr 10, 2024
Dear Valued Guest,Thank you for your feedback. We are sorry for not meeting your expectations. We would like to know more about your experience that prompted you to give us a low score. Please reach out to us at your earliest convenience.We look forward to hearing from you.Hilton Front Desk Team

6/10 Okay

Hassan

Traveled with partner
Liked: Cleanliness, staff & service
The staff are super friendly. Convenient location, but not much of a view. The air conditioner didn't work properly and the fridge was more like of a freezer that we couldn't adjust. The furniture is okay but its not comparable to similar category hotels. We asked for bath robes, and slippers several times ... each time the staff said they're sending them. But they never did. For $800 for 2 nights I would stay somewhere else.
Stayed 2 nights in Mar 2024
Response from Hilton Chicago on Mar 20, 2024
Dear Valued Guest,We are sorry to see your low rating. We value our guests and strive to deliver exceptional service, great amenities, and high-quality, well-maintained rooms, so we're sorry we missed the mark. We hope for the opportunity to welcome you back so we can exceed your expectations.

10/10 Excellent

Amber

Liked: Staff & service, property conditions & facilities
Gorgeous building!
Stayed 1 night in Mar 2024
Response from Hilton Chicago on Mar 20, 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

8/10 Good

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean building with comfy beds.
Stayed 2 nights in Mar 2024
Response from Hilton Chicago on Mar 20, 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

10/10 Excellent

Donald

Would highly recommend
Stayed 2 nights in Mar 2024
Response from Hilton Chicago on Mar 20, 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and fantastic hotel. Staff was super friendly and the rooms were a good size and clean.
Stayed 3 nights in Mar 2024
Response from Hilton Chicago on Mar 20, 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff was extremely nice overall had a great experience
Stayed 2 nights in Mar 2024
Response from Hilton Chicago on Mar 20, 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

4/10 Poor

Conrado

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hilton Chicago Team on Mar 19, 2024
Dear Valued Guest,We are sorry to see your low rating. It is rather disappointing as we strive to provide the best service and accommodations. Please reach out to us to let us know how we failed to meet your expectations.We look forward to hearing from you.Hilton Chicago Team

10/10 Excellent

Brittany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024
Response from Hilton Chicago on Mar 20, 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

10/10 Excellent

Ebony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean property staff amazing
Stayed 1 night in Mar 2024
Response from Hilton Chicago on Mar 20, 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

6/10 Okay

Breana

Stayed 1 night in Mar 2024
Response from Hilton Chicago on Mar 20, 2024
Dear Valued Guest,We are sorry to see your low rating. We value our guests and strive to deliver exceptional service, great amenities, and high-quality, well-maintained rooms, so we're sorry we missed the mark. We hope for the opportunity to welcome you back so we can exceed your expectations.

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Mar 2024
Response from Hilton Chicago on Mar 20, 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

6/10 Okay

Marcel

not soo good
Response from Hilton Chicago Team on Mar 14, 2024
Dear Valued Guest,We are sorry that your experience at Hilton Chicago didn’t quite match your expectations. We work hard to provide great accommodations and the best stay for our guests, but we missed the mark. Your feedback is certainly appreciated, and we encourage you to reach out to our management team so we can address any issues you experienced.We hope to welcome you back for a better experience.Hilton Chicago Team

8/10 Good

Marynia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room and facility overall. Some things weren’t working (lamp has burned out bulb), but that’s minor
Stayed 1 night in Mar 2024
Response from Hilton Chicago on Mar 13, 2024
Dear Valued Guest,Thank you for sharing a 4/5 rating of your recent stay with us. We greatly appreciate your business and patronage. It was our pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back on your next visit to the windy city.Hilton Chicago Team

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!!! Very nice 😊
Stayed 1 night in Aug 2023
Response from Hilton Chicago Team on Feb 21, 2024
Dear Valued Guest,We are so happy that you had a beautiful and very nice stay. Thank you for sharing a five-star rating about your recent stay at the Hilton Chicago.We hope to welcome you back again, it will be our honor to host you for another wonderful stay.Hilton Chicago Team

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hilton Chicago Team on Feb 21, 2024
Dear Valued Guest,We greatly appreciate the five-star review of your recent stay at the Hilton Chicago. Thank you for staying with us. We are delighted to provide you with the highest quality of service and accommodation.We look forward to welcoming you back on your next visit to Chicago.Hilton Chicago Team

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2024
Response from Hilton Chicago on Mar 24, 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, great, but I am not appreciative of the $25 daily charge onto your room in which you can redeem for food and beverage in the hotel. This is wrong as I would rather make my own decisions on where to eat and drink. One is charged either way. Poor Hilton policy
Stayed 3 nights in Feb 2024
Response from Hilton Chicago Team on Feb 12, 2024
Dear Valued Guest,Thank you for sharing a five-star rating of your recent stay at the Hilton Chicago. We are sorry for the inconvenience you experienced with the mandatory destination fee for all hotels in Chicago. We understand your disappointment, however, please know that this charge will remain whether you use the benefit of the 25 credit towards food and beverage or not.We hope for the opportunity to welcome you back on your next visit to Chicago.Hilton Chicago Team

10/10 Excellent

Samantha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, amenities, and lots of food options
Stayed 1 night in Feb 2024
Response from Hilton Chicago Team on Feb 6, 2024
Dear Valued Guest,We greatly appreciate the five-star rating of your recent stay at the Hilton Chicago! We love that you liked our amazing location, amenities, and food options. We hope for the opportunity to welcome you back on your next visit to the windy city.Hilton Chicago Team

10/10 Excellent

Jeremy

Stayed 5 nights in Jan 2024
Response from Hilton Chicago Team on Mar 20, 2024
Dear Valued Guest,Thank you for sharing a five-star review regarding you recent stay at the Hilton Chicago! We are glad that you enjoyed your stay and look forward to welcoming you back. Hilton Chicago Team

10/10 Excellent

Fenton

Business traveler
Liked: Cleanliness, staff & service
I enjoyed the architecture and historic character of the building.
Stayed 3 nights in Jan 2024
Response from Hilton Chicago Team on Jan 24, 2024
Dear Valued Guest,Thank you for sharing a five-star review of your recent stay at the Hilton Chicago! It was our pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back to our historic hotel on your next visit to Chicago.Hilton Chicago Team

2/10 Terrible

ASWARTHA

Stayed 1 night in Jan 2024
Response from Hilton Chicago Team on Feb 6, 2024
Dear Valued Guest,We are sorry to see your low rating and apologize for not meeting your expectations. We value our guests and strive to deliver exceptional service, great amenities, and high-quality, well-maintained rooms, so we're sorry we missed the mark. We hope to have the opportunity to deliver a better experience on a return visit.Hilton Chicago Team

8/10 Good

Tanisha

Stayed 2 nights in Dec 2023
Response from Hilton Chicago Team on Jan 9, 2024
Dear Tanisha,Thank you for sharing a four-star review of your recent stay at the Hilton Chicago.We hope for the opportunity to welcome you back so we can exceed your expectations.Hilton Chicago Team