Ratings based on 699 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Apr 4, 2015
The breakfast room service pastry horrible I hate window heat/cold . I rather have central heating. Restaurant not staffed sufficiently to hand the orders from people attending conference .
by A verified traveler
Oak Lawn HiltonPosted Mar 16, 2015
Pros: The restaurant was excellent and the prices are very reasonable.
Cons: Improving the air quality of the rooms would make a significant difference.
Location: It is close to Midway airport
This is one of the best options in the area however it is an older hotel and therefore I believe this causes the rooms to have a stall musty odor.
by A verified travelerfrom northern california
Overrated at BestPosted Mar 14, 2015
Heater in the room did not work, blew cold air only, even when turned up to high heat. Temperatures at night were in the low 30's, so the room was ice cold. Big dark stain right in the middle of the room on the light carpet. The TV remote did not work properly, was quite old, major pain to change the channels and the high definition channels did not work at all. The picture had snow in the background. Went to the fitness center, three treadmills but only one working. Elevators were very slow even though the hotel seemed pretty empty mid-week. Avoid at all costs. Place is tired liooking and in major need of a remodel.
for Everyoneby A verified travelerfrom Lorain Ohio
One of the few hotels that have smoking rooms.Posted Mar 9, 2015
Pros: Convenience to my destination.
Cons: Give me what I was confirmed.
Location: Visiting family so can't help.
I ordered a smoking room and a non smoking room. They did not have my smoking room. They did nothing to accommodate me. Just said sorry, we don't have it.
for Everyoneby A verified travelerfrom S.
Had a great timePosted Mar 4, 2015
Check in was smooth and i was in my room 10 mins after stepping into the lobby.
for Everyoneby A verified travelerfrom wi
Good hotel close to the airportPosted Feb 22, 2015
Nice rooms but no fridge in the room ice machine on even floors only food at the restaurant was decent!
by A verified traveler
Posted Feb 16, 2015
My stay was ok i was very disappointed when my key card wasnt working and u got locked out at 5am and the front desk employee didnt wanna let me in because i didn't have my id like who has id at 5am on top of that my room was charged double i will never stay there again first impression is everything and they failed
for Everyoneby A verified travelerfrom galveston, tx
Good locationPosted Feb 11, 2015
Perfect location if you need to be in the area. Easy parking, breakfast was good $10.00.
for Everyoneby A verified travelerfrom EVANVILLE IN
Posted Feb 11, 2015
i need connecting rooms was not able to do it. NEED MORE CONNECTING ROOMS.
for Everyoneby A verified travelerfrom Utah
Nice and close to the airport for early flightsPosted Feb 10, 2015
Pros: Clean and close to the airport
Location: It's Chicago....
We checked in later and had excellent service. Next morning when the shuttle to the airport was full, they got us a cab. Nice people! Great stay. Thanks