Ratings based on 1,026 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jan 25, 2015
Pros: Clean. Updated free shuttle.
Fast check in, nice room. Restaurant food good. Updated lobby. Loved the free coffee in the morning before we left.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Very nice; close to the airport and restaurants.

Posted Jan 18, 2015
Pros: The cleanliness of the room, overall; the great carpet and comfortable, lovely bed.
Cons: The breakfast and dinner - upgrade with freshness; the mac and cheese sauce seemed to be from a mix. Don't go on about serving the guests at breakfast
Location: Close to airport, gas station, and many restaurants, and other nice hotels.
The hotel is beautiful, clean, and staff attentive. The room was clean (for the most part - my microwave was dirty - they took care of that); the carpet seemed new and very modern. The food was ok - I'm pretty picky though. The strip steak had a great flavor. The chef seems to put in effort for creative dishes - almond crusted fish, etc. The breakfast was typical - you can get made to order eggs. The potatoes and sausage seem old - the fruit was mainly already cut for you, which I didn't like - seemed cheap (and unsanitary) to do this. The staff seemed pretty concerned if you had a complaint, however. My heater made a noise the 2nd day and they sent an electrician right away to fix, offered to change my room, and gave me 2 breakfast coupons. When I told them I was not a fan of their breakfast, one offer was a free dinner up to $30. I would definitely stay there again. Also, the hot chocolate with marshmallows was a nice touch in the lobby.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect..

Posted Jan 11, 2015
So good. I will like to come back some day. Nice locations, great attention.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay!

Posted Dec 30, 2014
Excellent value, well maintained and great staff. I would defiantly select this property over others in the area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Urbana, IL

Nice hotel!

Posted Dec 8, 2014
Nice hotel and close to O'Hare Airport and Devon Avenue shopping and dining attractions.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 7, 2014
Pros: We enjoy the shuttle bus to hotel and the comfort of the bed
Cons: Bar hours should be longer on weekends
Overall I like this hotel. This was the second time we stayed here. The only thing I did not like was how early the bar closes on a Saturday night.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vilnius, LT

Reliable quality of sleep

Posted Nov 16, 2014
Great value for the money if you have to stay close to airport
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2014
The only problem I had was when I arrived at the airport the shuttle didn't come for 40 minutes and I was outside, cold at past midnight. I worried that my stay would be bad but the staff is amazing-- warm and welcoming and the room was comfy. No more problems with the shuttle after that.
5 out of 5
Recommended
for Getaway With Friends
by jonifrom Iowa city

Great

Posted Oct 28, 2014 on Hotels.com
Great stay. Fabulous customer service!
4 out of 5
Recommended
for Couples
by A verified traveler

Very pleasant stay

Posted Oct 23, 2014 on Hotels.com
The room was clean and spacious. Although we were near the airport, we never heard the noise. We were very pleased with the large and delicious breakfast buffet and all the staff was very friendly. We would definitely stay there again.