Ratings based on 701 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Value near Woodfield Mall

Posted Jan 20, 2015
Pros: Proximity to highway and shopping.
Cons: Carpeting in the common areas was clean, but who selected the design...?
Location: Woodfield Mall and an assortment of big box retailers. This HGI sits in a business park, but is still easy to spot and access.
Easy to find location in a mixed-use locale near shopping and entertainment. Not more than 3-mins from the 90/290 interchange. No in-room surprises or disappointments. Reasonably quiet after hours.
Comment from Hotel Management
Jan 27, 2015 by Nicole, Hotel Management
Thank you for taking the time to fill out a review. We are very happy to have such a great location in Schaumburg, and are glad you were able to take advantage of that. We hope you choose to stay with us next time you are in town!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom schaumburg illinois

Close to shopping

Posted Jan 19, 2015
Very nice hotel with comfortable room. Enjoyed hot tub but pool was a little cold. Great breakfast with lots of choices at a good value.
Comment from Hotel Management
Jan 27, 2015 by Nicole, Hotel Management
Thank you for the great survey! We are glad you were able to enjoy our hot tub and breakfast that we offer here. We appreciate your comments about the temperature of our pool, and will address that with our maintenance staff. We hope you choose to stay with us next time you are in town!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom f

Near the mall

Posted Jan 7, 2015
Nice lobby with fireplace to read and relax.seemed very new and clean . A great value
Comment from Hotel Management
Jan 8, 2015 by Nicole, Hotel Management
Thank you for the great review! We pride ourselves on our clean facilities and are glad you could enjoy them. We hope to see you next time you are in town.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montana

Wonderful New Years relaxation!

Posted Jan 5, 2015
Warm, clean, comfortable, good exercise equip and pool area.
Comment from Hotel Management
Jan 7, 2015 by Nicole, Hotel Management
Thank you for the great review!!!!We are glad you were able to enjoy all our amenties we offer here, and we hope you choose to stay with us next time you are in town.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom indianapolis, IN

Posted Jan 4, 2015
We continue to return to this hotel. It is centrally located to the mall, good restaurants and other northern suburbs. The room is good size, comfortable and always clean.
Comment from Hotel Management
Jan 6, 2015 by Nicole, Hotel Management
Thank you for the good review! We hope you choose to stay with us next time you are in town.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Iowa

Lovely hotel!

Posted Dec 1, 2014
Pros: Location, cleanliness, friendliness of staff
Cons: Cheaper breakfast! $11.95 was quite expensive when there are places around the area much cheaper to eat.
Very nice hotel, close to Schaumburg shopping areas. Staff was very friendly and helpful at all times and the facilities were clean and kept up. We would definitely stay here again!
Comment from Hotel Management
Dec 8, 2014 by Nicole, Hotel Management
Thank you for taking the time to rate our hotel. I love hearing that you enjoyed your very visit with us. I especially enjoy hearing that you found our staff to be friendly and helpful and the hotel to be clean. Thank you so much for sharing that with me. We all here hope to have the opportunity to host you again sometime soon! Thank you again and have a wonderful Holiday Season!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom naperville

Nice hotel

Posted Nov 26, 2014
it was a great location and everything was near by. Its was beautiful view and i really enjoy nice clean room. Its was perfect. Thank you ill see you soon.
Comment from Hotel Management
Dec 8, 2014 by Nicole, Hotel Management
Thank you for taking the time to rate our hotel. I am so glad to hear this was a great environment and that you enjoyed your visit with us. We all here hope to have the opportunity to host you again sometime soon! Thank you again and have a wonderful day!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom cornelius, nc

Great Option!

Posted Nov 25, 2014
Hotel was nice and clean. Staff was exceptional. We had an issue getting both sides of the bed the same firmness. But for people who like the adjustable bed feature with two different settings, it would be great.
Comment from Hotel Management
Dec 8, 2014 by Nicole, Hotel Management
Thank you for taking the time to rate our hotel. I am so delighted to hear that you enjoyed your very visit with us. I especially enjoy hearing that your found our staff to be exceptional. Thank you so much for sharing that with me. We all here hope to have the opportunity to host you again sometime soon! Thank you again and have a wonderful Holiday Season!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Nov 9, 2014
Nice hotel, Great staff, but the bed was not good.
Comment from Hotel Management
Dec 5, 2014 by Nicole, Hotel Management
Thank you for taking time to rate our hotel. I am so glad to hear that you found our staff to be "great". I love hearing that - thank you for sharing that with me. Regarding the issue with your bed, I am so sorry that my team did not mention the adjustable settings for the mattress. They are located on both sides of the bed. I will be sure to share your comments with my team. Thank you for bringing that to my attention. We all hope to have another opportunity to be of service to you again in the future.
4 out of 5
Recommended
for Couples
by jesusfrom Elgin

weekend gateway

Posted Oct 31, 2014 on Hotels.com
Not bad
Comment from Hotel Management
Oct 31, 2014 by Nicole, Hotel Management
thank you for the great review!