Ratings based on 652 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Nov 9, 2014
Nice hotel, Great staff, but the bed was not good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Never Disappointed with Hilton Garden Inn

Posted Oct 20, 2014
This hotel holds up to the standards set by all Hilton Garden Inn's I stay at. I never have anything to complain about. The rooms are spacious, the amenities are plentiful, and the price is reasonable as usual. 5 Star treatment at a 3 star price. Can't beat that.
Comment from Hotel Management
Oct 24, 2014 by Nicole, Hotel Management
Thank you for the fantastic review! We strive to give all our guests a five star experience! We hope you choose to stay with us next time you are in town.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2014
Great place to stay. Friendly staff. Comfortable beds.
Comment from Hotel Management
Oct 1, 2014 by Nicole, Hotel Management
Thank you for the great response! Here at the Hilton Garden Inn in Schaumburg we strive to be the cleanest and friendliest hotel. We hope next time you are in town you choose to stay with us again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Carmel, IN

Posted Sep 14, 2014
Everybody was so friendly! You can adjust the beds for softness. The breakfast food was delicious!
Comment from Hotel Management
Sep 20, 2014 by Nicole, Hotel Management
Thank you for such a good review! Here at the Hilton Garden Inn in Schaumburg, we strive to be the cleanest and friendliest hotel, and we are glad you had a good stay. We hope next time you are in town you choose to stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Well-located Hotel

Posted Sep 6, 2014
Pros: Location, room, breakfast variety.
Location: Woodfield Mall and several restaurants, including Chevys (Excellent Tex-Mex) and Weber Grill (what else but char-broiled food, including pizza!).
We needed to be near the large park in Schaumburg, and the Hilton was an easy right-left-right to the park. The Hilton is also near many restaurants as well as the Woodfield Mall, so eating and shopping were readily available during our stay.
Comment from Hotel Management
Sep 20, 2014 by Nicole, Hotel Management
Dear Tom, Thank you so much for taking the time to post a review. I am so glad to hear that you enjoyed the hotel and its location. Thank you and I hope to have the opportunity to host you again in the near future. Have a successful week!
Comment from Hotel Management
Sep 15, 2014 by Nicole, Hotel Management
Thank you for the good review! We are very glad to be located in central Schaumburg. We hope you choose to stay with us next time you are in town.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2014
We had a very nice and comfortable time. They had adjustable mattresses, coffee and cookies in the lobby and complementary wifi in the rooms.
Comment from Hotel Management
Sep 3, 2014 by Nicole, Hotel Management
Thank you for taking the time to share your experience with the us. We are so happy you enjoyed yourself and the amenities we had to offer. We look forward to seeing you again soon!
1 out of 5
by A verified travelerfrom d

Rude Staff

Posted Aug 29, 2014
We were promised and confirmed for a double queen. Got there and told we had a only been given a king. We had three people. The front desk staff was unapologetic. Didn't care and didn't even offer to fix it. Never going back. Stay away.
3 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and affordable

Posted Aug 27, 2014
Within walking distance of Woodfield mall. Staff freindly and efficient.
Comment from Hotel Management
Aug 30, 2014 by Nicole, Hotel Management
Thank you so much for taking the time to review our property. I'm glad you enjoyed the scenery, location , and the staff delivered a great service. We appreciate any and all feedback and welcome you back to our property soon!
Comment from Hotel Management
Aug 30, 2014 by Nicole, Hotel Management
Thank you for taking the time to fill out a survey! Here at the Hilton Garden Inn in Schaumburg, we strive to be the cleanest and friendliest hotel. We hope next time you stay with us, you find us to be a five star experience!
5 out of 5
Recommended
for Personal Event
by Debra Heardfrom Illinois

Posted Aug 25, 2014 on Hotels.com
Enjoyed our stay. My husband especially enjoyed the cookies.
Comment from Hotel Management
Aug 29, 2014 by Nicole, Hotel Management
thank you for taking the time to fill out a survey! We put fresh baked treats out every evening for our guests, and we were glad you and your husband were able to enjoy them! We hope you choose to stay with us again in the future.
3 out of 5
by A verified traveler

Stinky room

Posted Aug 24, 2014
My hotel room smelled like a wet mildew towel. I noticed the smell as soon as I walked in. Also the beds were very hard and uncomfortable.
Comment from Hotel Management
Aug 29, 2014 by Nicole, Hotel Management
Thank you for taking the time to fill out a survey for our property. We are sorry that your room did not meet your expectations as far as the smell and the beds.We encourage you to tell our front desk staff next time you have anything you would like attention to. We hope you give us another chance to prove to you that we are the cleanest and friendliest hotel in Schaumburg!