Ratings based on 558 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Mary from Madison Wisconsin

Great location, not too far from midevil times.

Posted Mar 9, 2014
One of the best hotels I've stayed at. Super awesome breakfast.
Comment from
Jan 18, 2014
Thank you for taking the time to post a review of the Hilton Garden Inn Schaumburg. I am so glad that you enjoyed your visit with us. Thank you for sharing your comments with me. I will be sure to share them with my team. I look forward to having the opportunity to be of service to you again in the furture.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet area

Posted Feb 10, 2014
Pros: bed was very comfortable
Location: Next to great shopping mall
It's a very Quiet place. Didn't expect to be free from airplane and emergency sirens because it was the Chicago area, but we had a wonderful night's sleep!
Comment from
Jan 18, 2014
Thank you for taking the time to post a review of the Hilton Garden Inn Schaumburg. I am so glad that you enjoyed your visit with us and found our hotel to be peaceful and quiet. Thank you for sharing your comments with me. I will be sure to share them with my team. I look forward to having the opportunity to be of service to you again in the future.
5 out of 5
Recommended
for Everyone
by Mr&Mrs from Chicago

Excellent

Posted Jan 27, 2014
The entire staff was customer focus and the room service staff was as well. The dinner we ordered was very tasty.. I and my fiancé enjoyed our stay!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 21, 2014
Beds are extremely hard. Heat did not work well in the room even after hotel staff came to fix it. No free breakfast. The waitress ushered us to a table and took our order only to tell us after the fact that the poorly prepared and horrible selection of breakfast was $13 per/person.
4 out of 5
Recommended
by Rosila from Chicago

Warm and friendly

Posted Jan 18, 2014 on Hotels.com
The staff was awesome! Everyone was friendly and helpful. The hotel and rooms were very clean. The pool was very nice. The hotel was adjacent to shopping, restaurants and entertainment. We really enjoyed our stay.
Comment from
Jan 29, 2014
Dear Rosila, Thank you so much for taking the time to post a review. I am so glad to hear that you found our hotel and staff to be clean, friendly and helpful. We all hope to have the opportunity to be service to you again in the future. Have a great week!
5 out of 5
Recommended
by Lisa from Hoffman Estates

Love this hotel

Posted Jan 14, 2014 on Hotels.com
This is my favorite hotel in the area. Newly remodeled gorgeous lobby. Rooms nice and comfortable. Microwave and fridge in every room. Pool is a little on the small side. Nice hot tub and exercise room. Surrounding neighborhood is great. Plenty of shopping and attractions.
Comment from
Jan 29, 2014
Dear Lisa, I am so glad you had the opportunity to enjoy our newly renovated lobby. We love to hear the guests comments regarding that! I am also so glad to hear that you love the layout and amenities of our rooms. I hope to have the opportunity to meet you the next time your travels bring you back to the area! Thank you again and have a wonderful day!
5 out of 5
Recommended
by Rechie from Bellevue, WA

Posted Jan 8, 2014 on Hotels.com
Comment from
Jan 29, 2014
Dear Rechie, Thank you for taking the time to rate our hotel. I am so glad to see that you enjoyed your visit with us. We all here hope to have the opportunity to host you again sometime soon! Thank you again and have a wonderful day!
5 out of 5
Recommended
by H.W. from Central, IL.

As expected from a Hilton, Excellent.

Posted Jan 5, 2014 on Hotels.com
Had a good stay. As was expected at a Hilton Garden inn. Only an overnight, had to drop family at airport, and planned in advance to stay over, because of weather, Hotel prop was very good, nice bar, and whirlpool/workout room. Close to an incredible choice of meals. Within a 10 min drive, everything from Mc D's to 4 Star.
Comment from
Jan 29, 2014
Dear H.W., Thank you so much for taking the time to post a review. I am so glad to hear that you enjoyed the hotel and amenities “as expected”. I sincerely appreciate your time and the wonderful comments. Thank you so much and I hope to have the opportunity to host you again in the near future. Have a successful week!
2 out of 5
by Conrad from Chicago IL

Nice location, but heater unit is horrible

Posted Jan 3, 2014
The hotel is close to many stores and woodfield mall, but not good: - heater system is horrible. I stayed in 2 different room. All had the same problem.
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 2, 2014