Ratings based on 778 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Des Moines

Nice

Posted Jun 28, 2015
Nice hotel in great location. Would stay here again.
Comment from Hotel Management
Jul 1, 2015 by Taylor Moore, Hotel Management
I am very happy to see that you enjoyed your visit with us and I appreciate your business. We hope to see you again soon and I hope you have a wonderful 4th of July weekend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Just what I was looking for!

Posted Jun 22, 2015
Pros: Décor, cleanliness of the rooms, lobby and grounds.
Cons: Internet in the Business Center. It was very slow
This was my first trip to Chicago, we had no difficulties finding the hotel. It was close to restaurants, shopping centers and the airport. The staff was very friendly and made my stay very pleasant.
Comment from Hotel Management
Jun 30, 2015 by Ben Risseeuw, Hotel Management
I am proud to see that you enjoyed your visit with us. We hope to see you again soon. Thank you for choosing the HGI in Schaumburg.
5 out of 5
Recommended
for Everyone
by A verified traveler from Monroe, MI

Great hotel near Chicago

Posted Jun 1, 2015
The staff was very pleasant and helpful and everything was so clean. I would recommend this hotel to anyone planning a trip to Chicago!
Comment from Hotel Management
Jun 8, 2015 by Taylor Moore, Hotel Management
I am thrilled that you enjoyed your experience with us. We hope to see you again soon! I am glad that our team and cleanliness made such a positive impact on your stay. Safe Travels!!
5 out of 5
Recommended
for Families
by A verified traveler from Cincinnati Oh

Exceptional staff - extremely friendly/helpful

Posted May 12, 2015
Pros: #1 - staff; #2 clean and comfortable rooms, #3 - Breakfast buffet
Cons: Can't think of anything at this time.
Location: Great location if not interested in staying in the downtown Chicago area and spending a lot of money. Close to interstate and restaurants.
We checked in on Friday evening and checked out Monday morning. We were in town for the White Sox games and were concerned about weather for one of the games. Your staff (Megan and another lady) was on it - giving us ph numbers to the stadium to check into exchanging tickets, etc. Gave great info about the stadium and travel time. Remembered us after the game and asked how it was ;-) Excellent service at breakfast buffet (Sunday) and food was very good. Also very helpful in suggesting great places to eat in town and by Cubs stadium in Wrigleyville. We had one of the best experiences we have had staying at Hilton Hotell. We feel we expereinced the "total Chicago' experience due to the assistance of your staff. The rooms were also very clean, beds comfortable and pool area very nice!
Comment from Hotel Management
May 19, 2015 by Taylor Moore, Hotel Management
Thank you very much for choosing the HGI Schaumburg and for your kind words about our team. Everyone here works hard to ensure our guests enjoy their stay and I will be sure to share you nice feedback with them. We hope to see you again soon! Thank you again, Taylor Moore
5 out of 5
Recommended
for Business Travelers
by Daniel from Oro-Medonte

Comfortable and Clean

Posted Apr 7, 2015 on Hotels
Easy to get to . They were kind enough to store our bikes. Liked that they had flavored water and coffee available in the reception area. Exercise area had everything needed
Comment from Hotel Management
Jun 13, 2015 by Taylor, Hotel Management
Thank you for taking the time to share your experience. I am so glad we were able to assist with storing your bikes and you enjoyed our complimentary fresh fruit water. We welcome you to come back to join us soon!
5 out of 5
Recommended
for Families
by Theresa from Chicago

My Birthday Weekend!

Posted Mar 31, 2015 on Hotels
I really enjoyed myself, please note that we will be back soon! :)
Comment from Hotel Management
Jun 13, 2015 by Taylor, Hotel Management
I am so happy you had a joyous birthday! Thank you for choosing the Hilton Garden Inn Schaumburg to celebrate. We can't wait to welcome you back soon!
5 out of 5
Recommended
for Families
by Dawn from Palatine

AWESOME!

Posted Mar 27, 2015 on Hotels
So clean and friendly! Will stay again!
Comment from Hotel Management
Jun 13, 2015 by Taylor, Hotel Management
Thank you for the great reveiw! I am happy we were able to give such a friendly service and offer comfort in our clean rooms. We look forward to having you back!
4 out of 5
Recommended
for Personal Event
by Nancy from Arlington, TX

Fine for the price.

Posted Mar 25, 2015 on Hotels
Hotel was nice. Good customer service. Only downside was the bed. It was supposed to be the type of bed that you can adjust the firmness, but mine didn't work. You just kind of sunk into the bed. When I would turn over, there was still the big sink hole. Very uncomfortable.
Comment from Hotel Management
Jun 13, 2015 by Taylor, Hotel Management
Thank you for taking the time to share your experience. I am disappointed to hear that your sleep wasn't the best it could be while you were with us. Our hotel will be going through a bit of a make-over later this year and I hope you will be back to take advantage. I promise the service will remain top notch.
4 out of 5
Recommended
for Business Travelers
by kenji from 日本岡山県

清潔で快適

Posted Mar 24, 2015 on Hotels
清潔感がありいつも利用している。
Comment from Hotel Management
Jun 13, 2015 by Taylor, Hotel Management
Thank you for taking the time to share your experience. I am glad you are such a loyal customer and we were able to make you comfortable in our clean facilities. We welcome you to stay with us again soon!
5 out of 5
Recommended
for Personal Event
by Michael from Rochester MN

Very nice

Posted Mar 23, 2015 on Hotels
The room was significantly nicer than it's price point. It was quiet, comfortable, clean and upscale. I'll definitely return the next time i'm in the area.
Comment from Hotel Management
Jun 13, 2015 by Taylor, Hotel Management
I love to hear that my guests left the hotel 100% satisfied. I am thrilled you will be returning to our property. We all look forward to seeing you soon.