Ratings based on 196 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 21, 2014
The room was fine. The exercise room video equipment did not work right but otherwise the hotel was nice and we had a good stay.
4 out of 5
Recommended
for Couples
by Marcusfrom Chicago

Posted Oct 22, 2014 on Hotels.com
The stay at your establishment was great. I would return again for my next getaway,the only thing I feel was missing from the rooms are DVD players everything else was on point.
5 out of 5
Recommended
for Couples
by A verified traveler

Fantastic stay

Posted Oct 20, 2014 on Hotels.com
My husband and I got married in St. Charles and we spent our wedding night at this hotel before flying out the next day. This hotel was classy, beautiful, and perfect for our needs. The night check-in clerk upgraded us to a room with a whirlpool tub and two free coupons for breakfast the next morning (which we unfortunately missed). The room was HUGE! Tons of space, huge bathroom, clean and quiet. I was very impressed with the lobby space at the hotel. Beautiful, great places to have quick meetings, etc. I also really appreciated that the hotel had several outdoor place to sit and relax. 5 stars, without hesitation.
4 out of 5
Recommended
for Business Travelers
by Judyfrom Dunlap

Posted Oct 9, 2014 on Hotels.com
Free breakfast would be wonderful!!!
5 out of 5
Recommended
for Families
by Tomfrom Omaha

A perfect stay even though we saw snow flakes

Posted Oct 7, 2014 on Hotels.com
It was perfect and all staff were friendly and welcoming.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Clean ^ Consistent

Posted Sep 29, 2014 on Hotels.com
Great place to stay, been here 6-7 times, never any problems.
2 out of 5
Recommended
for Personal Event
by dhfrom St. Charles

Posted Sep 16, 2014 on Hotels.com
very disappointed
5 out of 5
Recommended
for Personal Event
by Laurie Mfrom Wisconsin

Clean and Comfortable

Posted Sep 15, 2014 on Hotels.com
The minute you walk into this hotel, the place looks excellent and the staff is very friendly and professional. The beds are AMAZINGLY comfortable and the rooms are clean and updated.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 4, 2014 on Hotels.com
5 out of 5
Recommended
for Getaway With Friends
by Ruth Nicholsonfrom St. Charles

Posted Aug 27, 2014 on Hotels.com
Very clean and close to my location.