Ratings based on 870 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom fort lauderdale

unfortunate mistake

Posted Apr 21, 2015
Pros: nothing
Cons: courtesy, attitude
Location: i was there for a funeral
front desk totally unhelpful was in town for a funeral and had some problems with our date...because we booked on expedia they would not help us. not even talk to us, like why would they work with them then
5 out of 5
Recommended
for Everyone
by A verified travelerfrom milwaukee wi

Great stay!

Posted Apr 21, 2015
Love this hotel, id stay here every time I come to Evanston!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2015
Very enjoyable and relaxing hotel. We stayed here before and once again, Hilton has met our expectations.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles, CA

Close to Northwestern

Posted Apr 8, 2015
Pros: Location, location, location. Right in the town of Evanston and right off the campus of NU. Comfy beds and big rooms.
Cons: They could use 2-ply toilet paper!!!
Location: Location is perfect! Right in the city of Evanston where there are tons of restaurants, cute shops and bookstores. One block away from the NU campus.
This is the perfect hotel if you are visiting Northwestern University. Literally one block away from campus and a five minute walk from the lake. The hotel room was huge and the beds and pillows were incredibly comfortable. I will come back to this hotel whenever we are in the area.
3 out of 5
Recommended
for Families
by A verified travelerfrom upstate NY

Nice location close to Northwestern University

Posted Apr 7, 2015
Pros: Proximity to Northwestern University
Cons: room cleaning should be done every day
Location: Lake Michigan waterfront, many restaurants, Northwestern University
Room was only cleaned once during three night stay
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Grand Rapids, MI

Beautiful historic hotel close to Chicago

Posted Apr 6, 2015
Pros: Friendly staff, fast valet service, comfortable bed and room, convenient location.
Cons: The hotel restaurant was, in almost all respects, a big disappointment.
Location: Right across the street is a nice sports bar, CVS is right there, Evanston is a beautiful city and very well kept. 8-9 places to eat within a block.
This hotel is in a fantastic location. Being in Evanston, it's still really close to the main part of Chicago. The Purple Line is a short walk from the hotel and super convenient. Lots of Uber and Lyft drivers nearby most of the time due to how close it is to Northwestern University. The room was very nice and comfortable. The staff was very friendly and made the stay more comfortable. The only issue was at the hotel restaurant on Sunday morning. Way understaffed, not the most pleasant staff, didn't get some of what we ordered, and the buffet was sub par. But there are bars and restaurants right across the street and a bunch within walking distance so don't let the hotel restaurant stop you from staying here.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything!

Posted Mar 30, 2015
Perfect hotel for small town & big city travel! Plenty of shopping and restaurants!
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom los angeles

A pleasant hotel right in the middle of Evanston.

Posted Mar 18, 2015
Pros: Location. And a very friendly staff.
Cons: Hallways could do with some freshening up. HVAC systems are loud. Windows need to be better insulated against street noise.
Could use a touch of freshening up. Biggest negative is that between the street noise and the HVAC, it can be difficult to sleep. Other than that, a fine, friendly hotel in an excellent location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very friendly

Posted Mar 16, 2015
The staff was great and very helpful. The doors man Bobbie was super great at helping us find places to eat and things to do.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom atlanta

Excellent location. Hotel adequate

Posted Mar 15, 2015
For visiting northwestern university and experiencing evanston the hotel is in an excellent location. The hotel facilities and staff are average.