Ratings based on 438 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

GREAT location if you are attending a conference

Posted Jul 26, 2015
Pros: Location and airport transfers.
Cons: A free continental breakfast would be a perk.
Location: The nearby restaurants at the Financial center were easy to walk to and there were many choices.
This hotel connects via a walkway to the Rosemont Convention Center so it was super easy to get there. Also awesome that they have a free airport shuttle to and from O'Hare.
1 out of 5
by A verified traveler

Cannot believe it is Hilton!

Posted Jul 25, 2015
When we checked in, the hotel asked us to pay $25 parking fee that we were not aware of at the time of the booking. We could hear people talking in the room. Called the service desk. They said that there was nothing they can do. The air duct of the hotel transports sounds because the hotel is old. Both my husband and I were woke by loud music around 4 am in the morning. The sound came in from the air duct. It lasted long enough that neither of us can go back to sleep. After about 15 minutes, I called front desk. The staff told me that I was not the first person to complain. Security was sent over to the guest to turn off the music. I was sure that the music was not terribly loud. It was because of the poor sound proof the air duct. We slept barely 5 hours that night. Don't stay in this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Richmond VA

Convenient, comfortable and easy.

Posted Jul 21, 2015
I noted on my reservation that I would be arriving early but upon arrival my room wasn't ready. I wasn't offered a different room or asked if I wanted to put my bags in concierge until my room was ready. The clerk just told me to come back in an hour. I was attending a Pampered Chef Conference and as a result missed a meeting with my team, so that was disappointing. But the hotel was close to the convention center (across the street), the bed was really comfortable and room was spotless. The housekeeper was so nice giving me extra coffee and towels. Luis and Jenny in the bar were really friendly and professional. The food was really good too. I will definitely book there again next year.
2 out of 5
Recommended
for Everyone
by A verified traveler from Kuwait

lack proper room service

Posted Jun 24, 2015
Pros: it is a Hilton
Cons: Guest service and hours for the room service to be extended
The hotel have room service until 11 pm only , while most of the occupant are travelers. Guest service do not reply to your room call. Very expensive and limited room service menu There is only a single staff working after 10 pm.
3 out of 5
Recommended
for Everyone
by A verified traveler from Milano

Senza infamia ne lode

Posted Jun 15, 2015
Pros: Posizione Camere spaziose
Cons: Cucina Ristorante Arredo camere e bagni Insonorizzazione camere
Ho soggiornato per 6 notti in questo albergo che definirei datato e un pò decandente. Le camere sono spaziose e pulite ma con arredamento abbastanza scadente, idem il bagno con vasca con tenda e porte imbarcate dall'umidità. Il buffet della colazione è abbastanza standard e devi chiedere tu per avere qualche piatto dalla cucina. Il ristorante alla sera offre piatti ripettivi e con poca scelta ma di buona qualità. Il motivo per cui lo consiglio è che se avete un convegno al centro congressi di Rosemont è perfetto, in quanto c'è uno skyalk che ti porta direttamente dentro alla fiera (ottimo per chi vuole fare le cose con calma alla mattina). Nel complesso è un posto dove si può stare ma è un pò caro rispetto alla qualità e al servizio di altri Hilton sia americani che Asiatici.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Chicago

Posted Jun 13, 2015
Amazing trip I loved it and the hotel the people were amazing
4 out of 5
Recommended
for Everyone
by A verified traveler

Muy bien , comoda "

Posted Jun 13, 2015
Me gusto la alberca ( poll ) y el Gym La habitaciones amplia , Buena iluminacion liz del Dia y luz interior , el baño muy limpio y bastante agua
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location!!!

Posted Jun 1, 2015
Pros: Convenience, out of all the traffic.
Cons: Put a refrigerator in the rooms.
Location: Pizza places, shopping
The rooms were amazing, great location!!!! Only 10miles from Chicago Wrigley field, and navy pier.
4 out of 5
Recommended
for Everyone
by A verified traveler from rucson

Comfortable stay

Posted May 27, 2015
Overnight near OHare before trip to Europe. Comfortable bed, nice appointments. Phone in room was broken and restaurant a bit pricey but otherwise a good stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from Belvidere IL

overall good, but some issues

Posted May 19, 2015
Pros: bed and shower were both very nice
Cons: affordability, breakfast option, free wifi would be nice
Location: convention center right across the street
a few issues we had was we never got a parking ticket so we almost got double charged for parking (no fun there!), half the outlets didn't work in the room, tv remote didn't work, and the tv reception was spotty on some channels. for the price a breakfast would have been nice but overall the stay was good. very nice showers and comfy bed.