I bought the breakfast package. However, the FDA did not provide any vouchers at check-in, or even mention it. At breakfast the first morning the server asked if I had the vouchers. I answered truthfully that I was not given any vouchers. He advised that I speak with the front desk and proceeded to charge the highest rate for the buffet even though the posted signage indicated our room qualified for the lowest rate. The front desk is on the first floor, while the restaurant is on the 15th. Reluctantly I made it to the front desk and inquired about the vouchers. The FDA, different than the first, easily saw that I had indeed purchased the package and provided the vouchers. I immediately returned to the restaurant and had the charge removed. Later that evening, I had the opportunity to speak with other hotel guests. They had just arrived and asked about the restaurant. Turns out that they also did not receive their breakfast vouchers at check-n. I relayed my experience so that they could return to the desk to get their vouchers to avoid the hassle.