Ratings based on 374 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mi

Great!

Posted Feb 12, 2015
Staffs were excellent and very kind. They were able to find and provide our needs. Our room was good too.
3 out of 5
by A verified traveler

Posted Feb 11, 2015
Cons: Everything. Offer Continental breakfast to all occupants.
Overpriced. Room is okay but nothing to write home about. Stayed 12 days - business travel. Front desk is not always staffed. Phone system is dysfunctional; all incoming room calls are asked to be placed on hold or disconnected.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2015
Pros: Friendly staff.
Cons: The curtains had a couple of stains; but, everthing else was just find.
Location: Very nice shopping center and restaurants.
I only stayed a few hours; therefore, I did not have a full "experience."
2 out of 5
by A verified traveler

Old and tired

Posted Jan 1, 2015
Pros: Location
Cons: hotel is old and tired looking
Location: Real near shopping and eating
Over priced for this outdated room I found much nicer room for 25 less and right beside large shopping mall and convention center.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Climax Scotts

Nice location.

Posted Dec 10, 2014
On our third night stay a security guard thought our room should have been vacant and walked in on us in the middle of the night. Needless to say, he scared three women and made it hard to fall back to sleep. Could have been handled differently.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 6, 2014
My hotel stay was pleasant . The hotel had good amenities and was centrally located to where I needed to be . The staff was friendly and carrying . Overall it was a good experience and would definitely consider the holiday inn Chicago north shore .
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Northern wisconsin

Very close to where I need to work in Linclonwood

Posted Dec 5, 2014
Nice place to Stay, friendly staff, reasonable price. Room was a bit noisy.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom whitemarsh, pa

Very comfortable hotel and close to shopping.

Posted Nov 26, 2014
Enjoy the restaurant, gym, pool, location. Very comfortable and convenient hotel.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Holiday Inn

Posted Nov 25, 2014 on Hotels.com
The sheets and towels were both really scratchy. Our room had windows that literally faced a wall! We had a lot of trouble with our key cards.
3 out of 5
Recommended
for Everyone
by A verified traveler

Okay place, but....

Posted Nov 24, 2014
Pros: Location is very convenient, near a lot of things, and right off the freeway. Building itself is very nice, my room was clean and comfortable.
Cons: Please have someone available to fix problems that you don't want the guests taking care of.
I was only there for one night. For the most part, this is a nice hotel, the people working there are friendly enough, etc. However, I did have a problem. I went out that evening, got back to my room pretty late, only to find that the toilet was not working correctly. I called the desk, and was told someone would be coming up with a plunger. They didn't. I called again, same thing. I went downstairs and asked in person, more of the same. If you don't have someone available to fix problems that you don't want the guests taking care of, then yeah, that's a problem. I brought this up at checkout and was told that, since I had prepaid through Expedia, the only thing they could offer me was a free breakfast at the hotel's restaurant. As I had already made other plans, I didn't take them up on that.