Ratings based on 396 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Stein, Bayern

It was GREAT

Posted Apr 16, 2015
Pros: The Breakfast Buffet, Swimmingpool, and the Business Center.
Cons: the Smoking areas.
Location: Next to a Super shopping Center. Shopping!.
The best we have had, and hope to go back to soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
Excellent staff. Courteous, accomodating and helpful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Louisville, KY

Nice hotel close to downtown Chicago.

Posted Mar 30, 2015
Pros: Hotel was nice and clean. Staff was very friendly. Pool area was great. On site restaurant has great food.
Location: The location was great. less than 30 minutes from downtown Chicago. There are plenty of restaurants and shopping within a few blocks of the hotel.
We chose to stay outside of downtown Chicago to unwind after all the hustle and bustle of shopping and sightseeing. This was our first time staying here and the experience was great. The staff was very friendly. The rooms were nice and clean. The hotel has an on site restaurant which has good food. There are many restaurants and a shopping mall within a few blocks. It was a perfect place to unwind after a long day of walking around and seeing the sights.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Posted Mar 27, 2015
Good location for getting about. Friendly and cheerful staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington, IL

Nice place to stay

Posted Mar 19, 2015
I like this hotel. I like having the restaurant right there on site. The pool is really nice and the rooms are clean. I would stay again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom I

Clean room, but hotel needs updating

Posted Mar 17, 2015
Check in was very quick and easy. Staff was friendly. There was an easy access to the building were our room was located, but the entrance door was extremely loud and squeaky. The carpet in the hallway was not in a good condition and all the doors of the rooms looked very old. I did like the granite on the walls though, looked it was giving a little bit of classy look to the otherwise out of date finishes. The room was nice and most importantly clean which was all I cared about in a first place, but I'll admit that I did enjoy the king size bed and the huge mirror and granite counter in the bathroom. Overall I'm happy with my choice especially with the special price that Expedia got me.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great value

Posted Mar 2, 2015
Pros: The size of the room, the pool and hot tub.
Cons: Maybe just a few minor maintenance check-ups, especially in the rooms. Follow-through from staff.
Location: Easy to find. Reasonable driving distance out of the city of Chicago. Plenty of restaurants at various price ranges.
We received an extremely hospitable greeting and were pleased with the size and quality of the room. Negative impressions included: 1) Parking lot was very full and difficult to navigate, 2) Pool hours were listed differently in room than on pool area signs, 3) Toilet made a constant burbling sound, 4) When we called for additional insulated coffee cups, the attendant said they'd be right there, but no one ever came. This is not a luxury hotel, but we were very pleased with the quality for the price we paid. A very good compromise for comfortable quality at a lower price.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mi

Great!

Posted Feb 12, 2015
Staffs were excellent and very kind. They were able to find and provide our needs. Our room was good too.
3 out of 5
by A verified traveler

Posted Feb 11, 2015
Cons: Everything. Offer Continental breakfast to all occupants.
Overpriced. Room is okay but nothing to write home about. Stayed 12 days - business travel. Front desk is not always staffed. Phone system is dysfunctional; all incoming room calls are asked to be placed on hold or disconnected.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2015
Pros: Friendly staff.
Cons: The curtains had a couple of stains; but, everthing else was just find.
Location: Very nice shopping center and restaurants.
I only stayed a few hours; therefore, I did not have a full "experience."