Ratings based on 188 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom .

Excellent Hotel

Posted Jan 13, 2015
Amazing staff and room was excellent. I would absolutely revisit this anytime.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Arizona

Nice

Posted Dec 3, 2014
Nice Nice swimming pool & hot tub Kids loved the place That's wat meters
Comment from Hotel Management
Dec 4, 2014 by Hratch, Hotel Management
Thank you for your feedback. Our kid friendly pool is always a big hit with our younger guests, I'm glad your family enjoyed the experience. Thank you for being our guests. Hratch Basmadjian General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Fond du Lac, WI

WIFI they provide is excellent!!!

Posted Nov 5, 2014
Pros: WIFI access.
Cons: Offer free breakfast as part of room charges.
Stayed at Holiday Inn in Elgin. Room is clean, staff very friendly. Cleaning crew did great job. WiFi that they provide at N/C is excellent!!! Con's; no breakfast provided. As long as they keep up the WIFI I will live with it.
Comment from Hotel Management
Nov 29, 2014 by Hratch, Hotel Management
Thank you for your feedback. We have upgraded our entire WIFI sytem to so we are able to offer the best free internet system possible. Thank you for being our guest. Hratch Basmadjian General Manager
5 out of 5
Recommended
for Couples
by colleenfrom Minneapolis

Eagle in Elgin

Posted Oct 23, 2014 on Hotels.com
Stayed here after visiting Chicago attractions.
Comment from Hotel Management
Nov 29, 2014 by Hratch, Hotel Management
Thank you for your feedback. We are 39 miles NW of Chicago, that translates to half the cost for a room. Many thanks for being our guests. Hratch Basmadjian General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 19, 2014
Met expectations ad then some. Nice little mini-suite, clean and quite.
Comment from Hotel Management
Nov 29, 2014 by Hratch, Hotel Management
Thank you for your feedback. We appreciate the fact that we exceeded your expectations. Thank you for the high praise and being our guest. Hratch Basmadjian General Manager
3 out of 5
Recommended
for Business Travelers
by susanfrom St. Louis

Good Stay!

Posted Oct 17, 2014 on Hotels.com
Professional, Clean, Friendly, and the restaurant/ bar had good food. Would stay there again.
Comment from Hotel Management
Nov 29, 2014 by Hratch, Hotel Management
Thank you for your feedback. Our renovated hotel and Bennigan's restaurant offer great value along with good food and fun atmosphere. Thank you for being our guest. Hratch Basmadjian General Manager
5 out of 5
Recommended
for Families
by Marla

Posted Oct 14, 2014 on Hotels.com
Comment from Hotel Management
Nov 29, 2014 by Hratch, Hotel Management
Thank you for your feedback. We will maintain our efforts to keep earning the 5 stars. Hratch Basmadjian General Manager
3 out of 5
Recommended
for Couples
by A verified traveler

Posted Oct 11, 2014 on Hotels.com
Comment from Hotel Management
Nov 29, 2014 by Hratch, Hotel Management
Thank you for being our guest. Hratch Basmadjian General Manager
5 out of 5
Recommended
by A verified traveler

No charge for Room service!

Posted Sep 16, 2014 on Hotels.com
Great place, clean, staff is friendly, comfortable clean rooms. There is a Bennigans attached to the hotel and you can call Bennigans and order the food from the in room menu and "no room service charge" for the food/normal prices, and the food was great 2 night in a row!
Comment from Hotel Management
Nov 29, 2014 by Hratch, Hotel Management
Thank you for your feedback. Many more thanks for being our guest. Hratch Basmadjian General Manager
5 out of 5
Recommended
by Ronfrom Charlotte, NC

Great Hotel

Posted Sep 16, 2014 on Hotels.com
The room was well maintained and comfortable. The location was right off the interstate and easy access to plenty of shops and restaurants. The price was decent and the breakfast was hot and delicious. I would recommend this room to anyone looking for a nice place to decompress after a hard day's work.
Comment from Hotel Management
Nov 30, 2014 by Hratch, Hotel Management
Thank you for your feedback. We loved serving you and having you as our guests. Hratch Basmadjian General Manager