Ratings based on 246 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
89% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

I wish I could give 0.

Posted May 22, 2015
Worst Holiday Inn I've been to ever! It was horrible experience! I checked in at 10:00pm and got a queen size bed, which is not what I booked. I asked the receptionist to exchange, she told me it was the only room left. Her attitude was really really bad. The bathroom of the room was awkward with the door opened from outside and can almost scratch the wall. There's no tub or something in the shower area, so water spreads everywhere in the bathroom when turing on the shower. After a quick show water is literally everywhere!!! And there was just couple layers of tissue in that tissue box, which really drove me crazy when I needed it! The next day I got up and wanted to take a shower, there was no hot water!!! I caught a cold and OMG I hate that place!!! Beside these, Expedia sent me a booking confirmation email in the afternoon after I checked out!! Never want to use Expedia and will never go back there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2015
Comfy bed, good location. Only disappointment was no fridge in the room to store leftovers from dinner.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago

Nice hotel in oakbrook

Posted May 18, 2015
I was shocked at how clean and up to date this hotel was
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cincinnati, Ohio

Very Comfortable

Posted May 3, 2015
Pros: The bed and room was so comfortable we were sad to leave. The room was very nice size and had microwave and fridge, and free coffee and maker.
Cons: Free breakfast for everyone.
Location: There is a shopping center directly across, next to, and 1-2blocks down from hotel. An plenty resturants.
The staff was sharp but pleasant. There were a lot of foreign speaking staff, but nice. There was a restaurant with great drinks and food in lobby, and plenty places within walking distance to shop and eat, 20-30 mins from downtown Chicago.
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
Large facility, noisy hallways..alright facility nothing great
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Mpls, MN

Bar and restaurant a nice amenity.

Posted Mar 17, 2015
Great service at restaurant and good layout for sports bar at night transiting to full service breakfast in the morning. Nice hotel, but the restaurant/bar component is the most notable amenity.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Rockford

Comfortable room and beds. Room

Posted Mar 1, 2015
We enjoyed our meals at Bar Louie's Great place to stay.
4 out of 5
Recommended
for Couples
by hannielfrom Oh

Oh

Posted Feb 17, 2015 
The heating unit was uncontrollable in our room. ..but other than that a great stay
4 out of 5
Recommended
for Personal Event
by Jennyfrom Springfield, IL

Weekend getaway

Posted Jan 31, 2015 
my overall visit was pleasant. my issue was with parking. Upon my arrival, there was no open parking spots. The hotel has a bar that has live music on Friday nights. When I asked the front desk where to park, they said I should park in reserved.
4 out of 5
Recommended
for Business Travelers
by Gregoryfrom branchburg

met expectations

Posted Jan 31, 2015 
good location, everything you would expect in a holiday inn