Ratings based on 147 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Macomb, MI

Nice full service hotel

Posted Dec 24, 2014
Hotel is clean and updated. Pool area was nice and warm. Restaurant and bar had reasonable rates.
1 out of 5
by A verified traveler

Posted Nov 18, 2014
The walls were dirty, the bathroom had mold and the staffer when I checked out would not give be an invoice. I was not greeted as a IHG member and given a gift bag. The room was expense!! So upset
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2014
Helpful staff. Facility clean & neat. WiFi worked well
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Oct 28, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, Il

Great hotel - perfect for Convention Center

Posted Oct 19, 2014
Quick, friendly, and easy check-in, and lovely, spacious room. Would definitely stay here again if my business takes me to the Convention Center.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Oct 12, 2014 on Hotels.com
4 out of 5
Recommended
for Personal Event
by Danielle

This traveler left a rating score only Posted Oct 7, 2014 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 6, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by Williamfrom Ohio

Clean and friendly

Posted Oct 2, 2014 on Hotels.com
Friendly greeting at desk, early check in available. Very clean and comfortable. Reataurant service very poor.
Comment from Hotel Management
Jan 3, 2015 by Public Relations, Hotel Management
We agree that we have some of the friendliest Front Desk staff in the nation. We're glad that you found our accommodations to be to your satisfaction. However we were disappointed to see your comment regarding the service you received in our restaurant. Our management team is in the process of reviewing our restaurant's menu, service and training in efforts to take care of our guests in the best possible manner. We hope you will see a difference the next time you visit.
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

This traveler left a rating score only Posted Sep 29, 2014 on Hotels.com