Ratings based on 147 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Macomb, MI
Nice full service hotelPosted Dec 24, 2014
Hotel is clean and updated. Pool area was nice and warm. Restaurant and bar had reasonable rates.
by A verified traveler
Posted Nov 18, 2014
The walls were dirty, the bathroom had mold and the staffer when I checked out would not give be an invoice. I was not greeted as a IHG member and given a gift bag. The room was expense!! So upset
for Everyoneby A verified traveler
Posted Nov 17, 2014
Helpful staff. Facility clean & neat. WiFi worked well
for Personal Eventby A verified traveler
Posted Oct 28, 2014 on Hotels.com
for Everyoneby A verified travelerfrom Chicago, Il
Great hotel - perfect for Convention CenterPosted Oct 19, 2014
Quick, friendly, and easy check-in, and lovely, spacious room. Would definitely stay here again if my business takes me to the Convention Center.
Recommendedby A verified traveler
Posted Oct 12, 2014 on Hotels.com
for Personal Eventby Danielle
Posted Oct 7, 2014 on Hotels.com
for Business Travelersby A verified traveler
Posted Oct 6, 2014 on Hotels.com
for Familiesby Williamfrom Ohio
Clean and friendlyPosted Oct 2, 2014 on Hotels.com
Friendly greeting at desk, early check in available. Very clean and comfortable. Reataurant service very poor.
Comment from Hotel Management
Jan 3, 2015 by Public Relations, Hotel Management
We agree that we have some of the friendliest Front Desk staff in the nation. We're glad that you found our accommodations to be to your satisfaction. However we were disappointed to see your comment regarding the service you received in our restaurant. Our management team is in the process of reviewing our restaurant's menu, service and training in efforts to take care of our guests in the best possible manner. We hope you will see a difference the next time you visit.
for Overnight Stay Before Destinationby A verified traveler
Posted Sep 29, 2014 on Hotels.com