Ratings based on 524 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom h

It was good and we enjoyed it.

Posted May 3, 2015
Great experience good shopping malls and great restaurant
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Gallatin, TN.

Nice hotel location to shopping.

Posted Apr 27, 2015
Pros: The location.
Cons: The food.
Location: It was in a great location to great shopping.
We were hardly in our hotel for the total lenght of our stay.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom New York City

Will go back again!

Posted Apr 22, 2015
Pros: Cleanliness, and staff friendliness and professionalism.
Location: Decent amount of casual, fast food restaurant and shops nearby.
Stayed for two nights on business and hotel staff were friendly and professional, room clean, nice/decent bathroom with amenities, no noise issues from outside, nice customer base (other hotel customers in lobby). Neighborhood appeared very safe and peaceful! Overall had a nice experience for the price! Breakfast had coffee-on-the-go...loved that.
1 out of 5
by A verified traveler

Awful experience

Posted Apr 13, 2015
This hotel provided one of the worst stays I have experienced. The staff was not accommodating. They did not provide forks at breakfast. The breakfast buffet lacked serving utensils, so people were serving themselves food using their hands. Not very sanitary! They also did not have enough stock of items on the breakfast buffet, which was disappointing. There was considerable noise that could be heard all night through the hallways from other guests. Do yourself a favor and book your stay somewhere else!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Utica NY

Clean hotel excellant staff

Posted Apr 7, 2015
Pros: Location and value
Cons: Hotel could use some updating.
The stay was good. The desk staff was excellant. The linen service could have been better in ref. to towels and washcloths. The breakfast was good, I don,t do biscuits and gravy which they had everyday, but the pancake machine and fresh cinnamon buns made up for it.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Nice hotel..minutes from Medieval Times

Posted Apr 6, 2015
Pros: The hotel was very clean.
Cons: Hire more staff
Location: 7 Eleven around the corner, and Medievel Times just minutes away
We were able to check in early, and staff was pleasant and accommodating.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom K

Very nice!

Posted Mar 18, 2015
Very nice and comfortable hotel if you are looking for a place close to the city, but not quite in. Loved our stay there.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Minneapolis

Convenient location and reasonable price

Posted Mar 16, 2015
Pros: The location was very convenient and close to shopping
Cons: There was quite a bit of water damage in the bathroom
Location: Shopping, near many restaurants and easy to get to from the highways
Upon arrival, the staff at the front desk were talking to each other and completely ignored us. That was the only problem however. They were very helpful after we actually checked in.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Caldwell, TX

It gets the job done.

Posted Mar 10, 2015
Pros: Good room temperature control. Cleanliness of room.
Cons: Breakfast.
Nothing great, but nothing bad either. The room was comfortable and most important...CLEAN! The bathroom layout could perhaps be a little better. TV was okay sized. Decent channel selection. Heater worked great and regulated room temperature well (Snowing outside). Refrigerator and microwave in the room. Hotel breakfast was horrible. Even for free. Fake eggs and rubberized sausage. Sad when the best thing was the cereal. Didn't have a chance to check out the exercise room. Overall good to get the job done, but if I had my wife & kids would go to the next step up.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom WI

Nice hotel, close to Medieval Times

Posted Mar 9, 2015
Pros: Everything was great.
Cons: I would put an indoor pool in the hotel and also I think your bathrooms might need a bit of updating
Location: close to a 7-11 and close to Medieval Times
We liked this hotel and how close it is to Medieval Times as that is what we were there for. Unfortunately the only downside of this hotel was there was NO indoor pool just an outdoor pool. They should consider in the future of putting one in. Other than that the hotel was great.