Ratings based on 250 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 20, 2014
My experience was positive. I enjoyed the buffet breakfast. It was not a social visit. I was attending a funeral.
Comment from Hotel Management
Sep 27, 2014 by Hotel Staff, Hotel Management
Dear Verified Traveler, Thank you for your feedback. We are sorry for your loss. We are glad to hear you enjoyed yourself and hope you get a chance to visit us under better circumstances next time. Sincerely, Josh H Front Office Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice Hotel at a great price.

Posted Sep 19, 2014
Pros: Staff and breakfast.
Cons: Room carpet was worn and stained in spots.
Location: Convenient
Facility was clean and staff was very accommodating. Price was fair. Add to that a very nice breakfast, and it's a great choice.
Comment from Hotel Management
Sep 27, 2014 by Hotel Staff, Hotel Management
Dear Verified Traveler, Thank you for your feedback. We are happy that you enjoyed your stay. We hope to see you again on your next trip to the area Sincerely, Josh H Front Office Manager
2 out of 5
by A verified traveler

Posted Sep 8, 2014
I was disappointed with my stay at this property. The property needs to be updated and my room had a smell of mildew.
Comment from Hotel Management
Sep 20, 2014 by Hotel Staff, Hotel Management
Dear Traveler, Thank you for your review regarding your recent stay at Holiday Inn Express Crestwood. It is regrettable you were not completely satisfied with your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope to see you on your next trip to the area. Sincerely, Josh H Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Great

Posted Aug 10, 2014
Friendly check in staff, clean rooms and breakfast was pretty good. The a/c in the room was rather loud on start up but that was the only negative. Easy to and from for Tinley Park shows. I would stay here again.
Comment from Hotel Management
Aug 14, 2014 by Hotel Staff, Hotel Management
Dear Heather, Thank you for your feedback. We are happy to know you enjoyed your stay expect the noisy a/c. We will definitely address the problem. We hope you you choose us on our next trip to the area. Sincerely, Josh H Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 4, 2014
It was newly remodeled and the hotel looks very nice. Be wary of the kids in the pool. When we visited, there were 30 kids in the pool ranging in age from 8 to 16 and one adult. Must have been a party, but there wasn't any way for any other guests to enjoy the pool that night.
Comment from Hotel Management
Aug 14, 2014 by Hotel Staff, Hotel Management
Dear Traveler, Thank you for your feedback. We are very sorry you could not comfortably enjoy our pool during your stay, but please know we take all reviews very seriously and strive daily to give our guests the utmost satisfaction they deserve. We hope to see you again in the future. Sincerely, Josh H Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy access off major highways

Posted Jul 29, 2014
For some strange reason the television system in the room did not recieve PBS. Disappointing.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Iowa

Very Clean!

Posted Jul 10, 2014
Pros: Location in proximity to MDW.
Cons: N/A
Location: Lots of restaurants. Close to drug stores if you need anything. MDW is 10 minutes down the road.
Room was comfortable and very clean. Hotel corridors and lobby were nice. I would stay here again. Great value.
Comment from Hotel Management
Jul 15, 2014 by Hotel Staff, Hotel Management
Dear Rink76, Thank you for your recent review. We are very happy you thoroughly enjoyed your stay. We hope to see you again next time you are in the area. Sincerely, Josh H Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2014
The hotel was clean and conveniently located for the Jimmy Buffet concert in Tinley Park
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jun 30, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler from Asheville, NC

A nice hotel, conveniently located

Posted Jun 30, 2014
Pros: Convenience, cleanliness, excellent breakfast buffet.
Cons: No complaints.
Location: The location is excellent; near one of the main Illinois Tollway entrance/exit points. We were visiting family, so were not looking for other things.
We've come to expect a certain level of quality from the Holiday Inn Express chain and we were not disappointed. The room was clean and comfortable, the staff was pleasant and helpful and the breakfast buffet was excellent. Overall, I would recommend this hotel to anyone looking for a moderately-priced but clean and comfortable hotel.
Comment from Hotel Management
Jul 15, 2014 by Hotel Staff, Hotel Management
Dear Jaydee, Thank you for choosing to stay with us. We are glad you enjoyed our accommodations. We hope to see you in the future on your next trip to Chicago. Sincerely, Josh H. Front Office Manager