Ratings based on 200 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom TN

Happy Camper

Posted Apr 14, 2015
Pros: The staff was very nice.
After riding in the the storm all night we arrived early morning. We were able to do early check in and get much needed sleep. First we were offered breakfast and greeted very warmly. Everything was nice and hot. The selections were good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2015
Stayed here and took the train to Wrigleyville for a Cubs game. Worked well and saved the hassle of driving into the heart of the city. Hotel service was outstanding, room was fine enough.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

Heading Home

Posted Mar 19, 2015
Pros: Very nice staff
Cons: Separate person, rather than the front desk clerk, answering incoming phone calls.
Location: Location very close to Midway Airport. Great place to stay overnight before a flight. Didn't do anything nearby
The front desk clerk was very helpful and friendly during our overnight stay. However, having worked in hotels myself, she was trying to check in arriving guests and answer many incoming phone calls - all while being very polite to all parties (I'm sorry I didn't get her name). Don't know why you wouldn't have someone separate answering phone calls. The beds were comfortable, room clean, breakfast nice. Was worried about nighttime flights directly overhead all night, but they seemed to stop flying over the hotel some time in the early evening. Very quiet night. Very quick access to Midway airport and very helpful shuttle driver.
Comment from Hotel Management
Apr 10, 2015 by N. Patterson, Hotel Management
Hello, Thank you for staying at the Holiday Inn Express Chicago Midway. I appreciate you commenting on your recent experience. I am glad that you enjoyed your stay. We hope that you will stay with us when traveling to the area again! N. Patterson General Manger
1 out of 5
by A verified traveler

Posted Feb 15, 2015
Room was horrible and the cost was too high. I Would Never stay here again
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2015
Everyone is really friendly, and willing to help. A very good place to stay.
Comment from Hotel Management
Mar 12, 2015 by Nicole P, Hotel Management
Hello, Thank you so much for sharing a review of your recent stay with us here and thank you for for ranking our property 5 stars! We really appreciate you commenting on the staff. We hope that you will visit us again when traveling to the Chicagoland area. Thanks! N. Patterson General Manager
4 out of 5
Recommended
for Families
by Kathrynfrom Las Vegas

Very nice

Posted Jan 24, 2015 on Hotels.com
Julie was great in greeting me and answering all my questions.
Comment from Hotel Management
Feb 10, 2015 by Nicole, Hotel Management
Hi Kathryn, Thank you so much for staying with us and thanks for complimenting on our staff. We know you have many options at Midway, and we are grateful that you have chosen us for your visit!! We look forward to serving you again in the future!! Thank you, N. Patterson General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom tulsa ok

Perfect

Posted Jan 11, 2015
Pros: Handy to airport
Cons: Nothing
Location: Good restaurants
Was in town on business. Everything was great. Office facilities handy.
Comment from Hotel Management
Jan 14, 2015 by Nicole, Hotel Management
Hi Johniw, Thank you so much for staying with us at the Holiday Inn Express Chicago Midway! We appreciate your business and hope to see you soon. Thanks! N. Patterson General Manager
5 out of 5
Recommended
for Business Travelers
by Stephaniefrom Illinois

Will stay again

Posted Jan 8, 2015 on Hotels.com
great place for a layover by the airport.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Close to airport

Posted Jan 6, 2015 on Hotels.com
Good. Close to airport.
Comment from Hotel Management
Jan 13, 2015 by Nicole, Hotel Management
Hello, Thank you so much for choosing to stay with us! We appreciate your business! We hope that you will stay with us again, if ever traveling near the Midway area. N. Patterson General Manager
4 out of 5
Recommended
for Families
by A verified traveler

check all details with hotel operator

Posted Jan 5, 2015 on Hotels.com
This was a family outing so I booked a jacuzzi room with a king bed and a sofa bed. There was no sofa bed. The hotel was booked so I couldn't be switched to another room. That was my only problem. Otherwise, it was a great stay.
Comment from Hotel Management
Jan 13, 2015 by Nicole, Hotel Management
Hello, Thank you so much for staying with us and thanks for your feedback. I am sorry that you were booked into a room without a pull-out sofa bed but I am glad to hear that you enjoyed your stay. We hope that you will visit us the next time you are in the area. Thank You! N. Patterson General Manager