Ratings based on 640 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from s

Posted Sep 15, 2014
Wonderful experience and very accommodating despite being very busy
3 out of 5
by A verified traveler from MI

Close to the airport

Posted Sep 6, 2014
My experience was awful because my room was not the room the I had booked. It was supposed to be 2 beds, not 1 bed and 1 pull out sofa. There was no pool like the advertisement online showed.
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Very nice hotel

Posted Aug 31, 2014
I didn't know what to expect, but when I checked in the staff was very friendly and helpful with their directions to get through the city. The hotel itself was nice and clean however the pillows were small. Also you have to pay for breakfast. I would definitely recommend this hotel!
Comment from Hotel Management
Sep 6, 2014 by Angel Benitez, Hotel Management
Thanks Rachel for the review. I will pass along to the team!!!
3 out of 5
Recommended
for Everyone
by A verified traveler from WI

Flying out of Chicago

Posted Aug 26, 2014
Pros: Shuttle service to airport, good restaurant for dinner
Cons: Parking fees included with reservation.
This hotel is fine if you have an early flight out of O'Hare - but beware that the rate you may be quoted via Expedia probably does NOT include the parking fees even if the reservation says that it does. We chose this hotel based on the included parking and shuttle service but had to pay an additional $12/day to park our car - still cheaper than parking at the airport but not as advertised.
5 out of 5
by A verified traveler

perfect couldn't ask for more clean/moden perfect

Posted Aug 21, 2014
Pros: clean and staff helpfull
Cons: na
Location: near airport perfect for when u need that
perfect couldn't ask for more clean/moden perfect gr8 bed best sleep I have had in a while
Comment from Hotel Management
Aug 23, 2014 by Angel Benitez, Hotel Management
We are glad you enjoyed your stay!!! Please stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 12, 2014
Was quick, but enjoyable, and very convenient. Great food at the restaurant too!!
Comment from Hotel Management
Aug 15, 2014 by Angel Benitez, Hotel Management
Thank you!!! Please stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2014
people behind the desk were very helpful with our questions.
Comment from Hotel Management
Aug 15, 2014 by Angel Benitez, Hotel Management
Thank you rating!!! I will pass this along to the front desk team.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago Illinois

Resturants

Posted Aug 4, 2014
Area didn't have much of a selection for Dining. We had to drive out further to get a better choice dining
Comment from Hotel Management
Aug 15, 2014 by Angel Benitez, Hotel Management
Thank you for your business.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the airport

Posted Jul 27, 2014
Pros: Clean, fast and close to the airport
Cons: Expedia to hotel information.
Location: Nil
Hotel was not sure of the room type I booked due to expedia's poor communication. I ended up sleeping in au bedroom with a boardroom attached, complete with audiovisual screen still erected. While this was no a problem as I was in and out overnight, it signals a problem with the way Expedia manages bookings from the customer to the hotel.
Comment from Hotel Management
Aug 16, 2014 by Angel Benitez, Hotel Management
Thank you for your business.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rosemont, IL

Nice

Posted Jul 19, 2014
Loved how helpful the staff were. And loved the free shuttle!
Comment from Hotel Management
Jul 21, 2014 by Angel Benitez, Hotel Management
Thank you for the great reivew!!! This is what sets us a part from other hotels is service and shuttle!!! Thanks again!!