Ratings based on 1,702 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

Cozy

Posted Aug 18, 2014
Pros: Cozy and friendly staff.
The hotel was comfortable, clean and the staff were pleasant and helpful. The room was small but nice and not an issue as we were only there to sleep. The hotel is located close to many restaurants and about a ten minute walk to the magnificent mile. We also used the Trolly Tour and there was a stop close by which was very handy.
1 out of 5
by A verified traveler from Chicago

Wouldn't recommend or stay here again.

Posted Aug 18, 2014
3 out of 5
by A verified traveler from chicago

Room small-could not put chair up to desk 2 work.

Posted Aug 17, 2014
Nice helpful Bellhops. Nicely decorated rooms. Good toiletry items in rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Downtown hotel

Posted Aug 12, 2014
This hotel was in a great area right in the middle of everything but it seems we had the smaller room in the hotel it was a corner and barely enough room for me and my bf to walk past each other with no closest .... For the price that room should be a lot cheaper ! But everything else is super nice bed is super comfy elevators a little slow great gym !
4 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis, IN

Nice Hotel

Posted Aug 11, 2014
Pros: Clean, up-to-date hotel.
Cons: Rooms could be a little larger.
Location: Five blocks walk to Magnificent Mile.
Nice hotel within walking distance of Magnificent Mile. Small but clean rooms. Very friendly staff what was very helpful.
Comment from Hotel Management
Aug 16, 2014 by George Jordan, Hotel Management
Hi Shani - Thank you for choosing Hotel Felix for your recent visit to Chicago. While our rooms are cozy in nature, we find most guests appreciate our urban location, which is just steps away from Chicago’s landmarks, including the Magnificent Mile, museums, shopping and more. We are happy to hear that your experience with our staff was an excellent one. Safe travels, and we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Great location.

Posted Aug 8, 2014
Cons: Missed not having my own coffee maker in the room, although coffee was served in the lobby.
Location: The hotel is in a great location, close to the sites I was planning on visiting.
Staff were very friendly and more than willing to help out. The room was clean and nicely appointed.
Comment from Hotel Management
Aug 16, 2014 by George Jordan, Hotel Management
Hi JGM - Thank you for posting your review. We are happy to hear that you enjoyed our location and that your customer service experience was excellent. In keeping with our ecofriendly policies, we do not have coffee machines in our guests rooms. Household appliances like coffee machines continue to draw electricity when plugged in, even if turned off. We provide complimentary, fair-trade coffee and tea in the lobby every morning. Thank you again for your feedback and we hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Business Conference

Posted Aug 4, 2014
Nice place, VERY clean. I picked it based on location, LEED certification (a green hotel) and their willingness to work with me traveling with a bicycle. (I was attending a cycling conference without convienent public transportation access.) The bike received no comments and the hotel was near a wide array of fine eaterys.
Comment from Hotel Management
Aug 15, 2014 by George Jordan, Hotel Management
Hi - Thank you for posting your review following your recent visit to Chicago. We are happy to hear that you were able to enjoy your cycling conference while staying with us. We appreciate your kind remarks and we hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel Felix

Posted Aug 4, 2014
Pros: location, decor
Location: Lots of restaurants and nightlife nearby. Within walking distance to most everything!
Everything was great. Minor inconvenience with the cleaning staff attempting to come in while we were sleeping, but everything else was perfect.
Comment from Hotel Management
Aug 15, 2014 by George Jordan, Hotel Management
Hi - Thank you for posting your review. We appreciate your feedback regarding the cleaning staff and we will look into the situation. Safe travels, and we hope to see you again soon.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Orange County CA

Nice Compact Hotel

Posted Jul 31, 2014
Pros: The staff
Cons: Room size and furniture placement
Location: Our client was downtown which was only a 10 minute cab ride. In the area of the hotel there were a number of great restaurants
Due to Lollapalooza, hotels were hard to find but we were happy to find this one. The staff is very helpful, the hotel I thought was very clean with good food was found next door. The only issue I had was with the room size for a business traveler. The number of bruises I have on my legs bare witness to the platform bed with drawers and lots of sharp corners. Also it was challenging to work at the desk, trying to squeeze the chair into a gap and the 12 inch desk depth.
Comment from Hotel Management
Aug 5, 2014 by George Jordan, Hotel Management
Hi Karen - Thank you for sharing your thoughts following your recent stay. While our rooms are cozy in nature, we find most guests appreciate our urban location, which is just steps away from Chicago’s landmarks, including the Magnificent Mile, museums, shopping and more. We are glad you enjoyed our location, and that our staff was helpful and friendly, as well. Safe travels, and we hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from K

Great hotel and location.

Posted Jul 31, 2014
Great experience. Very comfortable stay. Nice, helpful staff. Great location.
Comment from Hotel Management
Aug 4, 2014 by George Jordan, Hotel Management
Hi - Thank you for sharing your thoughts following your recent stay. We are happy to hear that your customer service experience was excellent, and that you enjoyed our location central to dining, shopping, attractions, and more. Thank you again for your feedback, and we hope to see you again soon.