Ratings based on 613 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from india

Easily locatable hotel in downtown

Posted Sep 9, 2014
Pros: Expedia
Cons: 1. No complimentary breakfast buffet may be provided. 2. flexible early checkin options (for travelers arriving in mornings)
Location: Good location though not many restaurants nearby.
a) Good hotel b) priced a bit on the higher side, especially for weekend stays; Probably there are better priced higher rated hotels in downtown c) No complimentary breakfast; It is preferable if breakfast buffet is provided. d) Early checkin options (for travelers arriving in city at say 6.00AM); or flexible checkin checkout options could be considered as special case in off-peak seasons.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sun Valley, Idaho

Great hotel in great neighborhood

Posted Sep 4, 2014
Pros: Helpful staff and bar and restaurant
Cons: Perfect as is
Location: Walking distance to Navy Pier, restaurants and shops
Perfect place to stay in Chicago. Near Navy Pier and several small neighborhood restaurants on same street. Wonderful neighborhood of brownstones and shops, felt very safe. Would definitely stay again!
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Very clean and smells great.

Posted Sep 2, 2014
Pros: Decor
Location: most of the major attractions are about 3-5 stops on red line.
Just about 3 stops from Millennium park and about a 7 min walk from subway. Great location super clean very attentive staff and great breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Niagara Falls, ont

Fantastic location and amazing staff

Posted Aug 28, 2014
Pros: Location, location, location
Cons: Room is a speck small but not too bad.
Location: Magnificent mile is easy walking distance. You can pick up the hop on hop off within 10 minute walk. Beaches and lakeshore walkway close by.
Our first visit to Chicago was made perfect by this lovely hotel. Within easy walking distance of the Magnificent Mile. Excellent restaurants close by. The staff at this wonderful hotel were fantastic. They were knowledgeable and helpful. Cannot recommend it enough.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lancaster, PA

Beautiful Area of Chicago

Posted Aug 25, 2014
The hotel is located in the Gold Coast area of Chicago. Most attractions are within a 1 and 1/2 mile walk north or south. The Red Line subway/"the el" is only 3 blocks away from the hotel and taxis are easily obtained. The staff was extremely helpful and friendly. We arrived in a terrible storm, and were greeted by the doorman with an umbrella. The bed linens were plush and comfortable. My teenagers enjoyed the free cookies and candy. I recommend this hotel to anyone.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston,Texas

So cute, friendly staff, clean, will be returning!

Posted Aug 23, 2014
I can't stop telling people about this adorable hotel! It has so much charm and great decor! The room was clean and the staff was very friendly! My first time in Chicago, but won't be my last...and when I return, this is where I will stay again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great Location & Friendly Staff

Posted Aug 19, 2014
Pros: Free wifi in-room. Friendly staff, reasonable rate, clean and comfy.
Location: Shopping & great places to eat.
Great location, friendly staff, quick check-in & out. Room was clean, bed was comfy, close to lots of shopping and places to eat! Close to subway stop so great access from the Airports via public transit. Also, a big plus... Free wifi in-room!
4 out of 5
Recommended
for Families
by A verified traveler from Quebec City, Canada

Good place to stay with a inspired and deco.

Posted Aug 12, 2014
Pros: The deco was remarkable. The staff gave us a good service and took care of us coming from Canada and speaking french language. They were very careful
Cons: Maybe to serve lunch should be a good thing to get. But we appreciated a lot our stay there.
Location: Hotel situated near by downtown to get by foot, bus (trolley) or metra. There are many good restaurants near by as well. Good for people like us.
We enjoyed a lot our 3 day stay at this hotel. Room and hotel very clean. Special deco giving you a goof feeling to get back again. The bathoom is pretty small with toilet and shower. The beds are very comfortable. The room is pretty large as well. They serve sanswiches and breakfast downstairs good for hurry people.
4 out of 5
Recommended
for Everyone
by A verified traveler from Central Illinois

Quiet, in nice neighborhood, safe to walk around.

Posted Aug 11, 2014
Pros: Loved the neighborhood and the friendly staff.
Cons: Earlier check-in would be nice. Somewhat pricey for value.
Location: Close to neighborhood restaurants, shopping, park, waterfront, and just 4 miles from Wrigley Field.
Eclectic hotel, somewhat dated, but in excellent neighborhood. Close to nice restaurants. Great area to safely walk. A nice refuge in the middle of the city.
3 out of 5
Recommended
for Everyone
by A verified traveler from B

Nice hotel not far from downtown attractions.

Posted Aug 3, 2014
The hotel was nice, however we were awakened to drilling and repairs being done in the room next to us quite early in the morning and the room was quite close to the noise of guests loading the elevator. It would've been nice if the bathroom had was a bit bigger and had a tub.