Ratings based on 130 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lots of NOISE

Posted May 16, 2015
Pros: The outdoor setting
Cons: Perhaps I was just there at a bad time.
Location: Did not use nearby activities
Beautiful setting, oddly designed room, construction work created lots of noise and inconvenience.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hawaii

Cozy, Comfortable, Good Location

Posted Mar 29, 2015
Enjoyed my stay. Safe area. Close to several resturants and an AMC movie theater. Bed most comfortable I've slept in other than mine. With the exception of not have room service 24 / 7...the service and my stay was excellent.
Comment from Hotel Management
Mar 31, 2015 by MG Turner, Hotel Management
Glad that you enjoyed our service and the location of the hotel being so close to restaurants, shopping and AMC movie theater.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom York, North Yorkshire

Perfect for business or pleasure

Posted Mar 23, 2015
Pros: Location was great to access amenities and work location.
Cons: No comments as everything was suitable to me
Location: Close to the Westfield shopping Mall with all major stores including Macy's. Free shuttle bus to office and shops.
I satyed for 4 nights on business and cannot fault the size and comfort of my room. Two double beds, lounge area and lots of space for spreading out my belongings. Felt more like and apartment than a hotel room. The hotel reception staff were always more than happy to help.
Comment from Hotel Management
Mar 31, 2015 by MG Turner, Hotel Management
We are delighted that you enjoyed your stay with us. Glad you liked the size of the room and the comfy bed!
4 out of 5
Recommended
for Couples
by chrisfrom jonesboro

nothing too special

Posted Feb 19, 2015 on Hotels.com
It was nice. I a just expecting more
Comment from Hotel Management
May 2, 2015 by M Turner, Hotel Management
Than you for your comments and appreciate your 4 stars.
1 out of 5
Recommended
for Business Travelers
by A verified traveler

Never again!

Posted Feb 18, 2015 on Hotels.com
I was staying one night for business and unfortunately got no sleep. My stay started when I could not locate the front desk staff for 20 minutes. Then, my room was by the elevators, very busy and loud. The thermostat in the room was broke, so once I fell asleep the room got to 87 degrees. The heating unit was so loud you could not talk on the phone or watch TV with it on.
Comment from Hotel Management
May 2, 2015 by M Turner, Hotel Management
Clearly we did not meet your expectations. I apologize that the heater was not working properly in your room. We are replacing units this year and am sorry that this did not take place before your stay.
4 out of 5
Recommended
for Couples
by Kristen

Posted Feb 5, 2015 on Hotels.com
Comment from Hotel Management
May 2, 2015 by M Turner, Hotel Management
Thank you for your 4 star rating.
4 out of 5
Recommended
for Families
by Richardfrom Ann Arbor

Clean, quite and friendly.

Posted Jan 20, 2015 on Hotels.com
Go to hotel when we travel to visit family in the area
Comment from Hotel Management
Apr 4, 2015 by Michaelene, Hotel Management
Thank you for choosing to stay with us when you come to town to visit your family. So glad we can be your "home away from home" when you visit our area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Central Ill.

Hockey game stay

Posted Jan 18, 2015
We have stayed several times at the Indigo and have had a good expearence each time! Great place to stay for hockey families in town for games.
Comment from Hotel Management
Jan 28, 2015 by Mich, Hotel Management
We are delighted that you enjoy your stay with us when you come to town for a hockey event. Thank you for being a repeat customer! We appreciate your business!
2 out of 5
by A verified travelerfrom w

洒家不怎样

Posted Jan 12, 2015
房间门是坏的,而且房门不是在酒店里面而是向室外的很不安全,洗手间很小,用完之后地面很多水排不掉,少插座不够用、没衣柜
Comment from Hotel Management
Jan 19, 2015 by Mich, Hotel Management
所以,很遺憾,你不喜歡我們的設計。我們是一個時尚的精品酒店,可能無法與你舒適的設計適合。我們感謝您的意見。
4 out of 5
Recommended
for Business Travelers
by LE

Posted Jan 10, 2015 on Hotels.com
Comment from Hotel Management
Mar 21, 2015 by Michaelene, Hotel Management
Thank you for the 4 Star rating!