Ratings based on 1,391 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

clean, quiet, functional, in great area of Chicago

Posted Apr 24, 2015
Pros: minimalist; no carpet in room, good chair, desk and table; quiet; great location; accurate service;
Cons: faucet in bath leaked; I reported it;
Location: great location for safe walking, restaurants, stores;
quick check-in, accurate guidance to restaurants,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2015
Pros: Location. Safety.
Cons: Post if fitness and pool are closed and dates. I took a second suitcase to take my workout wear and didn't need the additional suitcase charge.
Location: Close to hotels and lots of eateries.
The fitness centre and pool were closed ;-( but when asked staff reported there was access at a nearby hotel. Staff friendly and gave good directions. Good location. Expensive. Fridge and coffeemaker in room. Room spacious.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Olathe,Ks

Convenient to Michigan Ave

Posted Apr 21, 2015
I have stayed here when it was 4 points by Sheraton, loved it then. It is now under renovations and the updates are nice but the restaurant, pool & workout room weren't open. Great location close to everything downtown. Rooms are modern and the beds & pillows were very comfortable. Rain head showers in the bathrooms and great towels(unusual for a hotel).i would stay here again!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Weekend Getaway to Chicago

Posted Apr 20, 2015
Pros: Location Staff gets an A+ Room cleanliness
Cons: More mirrors, lighting and drawers.
Location: Shopping Dining
The hotel location was great as was the staff (A++). I personally would have liked more mirrors, lighting and drawers in the room. Other than that it was fine for a long weekend getaway.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom PA

Great Hotel just off Michigan

Posted Apr 20, 2015
Rush was a great experience, although it seems like this experience will be unable to be replicated, as there are signs all over the hotel they are becoming a Marriott OC or something like that. The hotel is modern, clean centrally located and not too expensive for how close it is to the Michigan Ave hotspots. I would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Posted Apr 20, 2015
This hotel was a Sheraton previously. During our stay the refurbishment of the lobby was nearing completion and there were a lot of workman around. This did not affect anything. The lobby staff could not have been more helpful. Our room was on a floor that had been refurbished and was of good 4* standard. What made our experience even better was the extremely good deal we had through Expedia (possibly due to the refurb!)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Braunfels, TX

Great beds!!

Posted Apr 18, 2015
The beds here are the most comfortable I've ever slept in at a hotel! The staff were all very friendly, we arrived at noon but they were able to check us in early. Walking distance to everything. Can't think of anything negative to day! !
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Cleveland, Ohio

Management Transition

Posted Apr 17, 2015
Pros: Great Location and very clean.
Cons: Facilities equipment was contistiently noisy all night long and under constructions.
Location: Great shopping and restaurants in the walking distance.
The Rush Hotel was very clean and the rooms were nice, but is currently under construction and from the notices in the room transitioning ownership to the Marriott. The location was great to attend my conference and there are a ton of restaurants and stores in walking distance. I stayed on the the 7th floor and when heading to my room there was a loud, noisy mechanical room at the end of my hall. Not sure if it was the airconditioning unit or general facilities equipment, but I could hear it all night long. Except for the noise, it was a nice hotel to stay in.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Nice hotel close to magnificent mile

Posted Apr 16, 2015
Hotel is highly recommended.. Renovation was going on during our stay so a bit of noise and dust.. But still we had a pleasant stay. Very close to magnificent mile where the shops are located and very good restaurants..
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2015
Very good experience overall. Friendly staff, very clean hotel and well located.