Ratings based on 885 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Santo Domingo, Dominican Republic

Good hotel but far away from Chicago

Posted May 7, 2015
Pros: The staff is incredibly friendly!
Cons: They should change the towels already.
Location: Very close to the airport and has a good mall very close but very far from the center of Chicago.
The hotel was very good but I wanted something closer to Chicago and is very far. But apart from that good place to stay for the money you pay.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Kentucky

Worthy of another stay

Posted Apr 29, 2015
Pros: The WiFi and cable connection, refrigerator and microwave availability.
Cons: The breakfast and workout room.
Location: A couple of restaurants were near but no gas station, convenient store or liquor store.
My room was clean. Enjoyed the cable and the WIFI connection. The bed was a little uncomfortable due to a dent in the middle of the bed. The microwave and refrigerator was convenient. Enjoyed having breakfast available but not too much variety. I took advantage of working out although there were only two machines a treadmill and bicycle. It was a little uncomfortable due to the room being small and no door for privacy. All my not so good comments are workable for me. My stay was worth the price. I will stay here again on future visits to this area.
2 out of 5
by A verified travelerfrom California

You get what you pay for.

Posted Apr 13, 2015
Pros: the price
Cons: read experience for all the areas that could use improvement
Location: McDonald's is right across the street.
First impression upon walking in is the overwhelming scent of cigarette smoke. I hoped that it would get better upon reaching my third floor room, unfortunately it did not. The room was a fair size with a queen bed, it could use some updates. The blanket on the bed came with hair from a prior guest and the white towels had stains on them. The water pressure from the shower it awful and I couldn't figure out why when the nozzle showed hot only cold water would come out....after nearly freezing, I figured out they were opposite. The hotel is in an industrial type area and I didn't feel safe as a female traveler staying alone. I actually used the deadbolt, chain and placed a chair against the door. The walls were so thin I could hear the guest next door having a phone conversation and text messages being received. On the other side of me I think there was a family living there or traveling with a dog that would occasionally bark. Other travelers came and left in the middle of the night and made sure everyone heard them with slamming doors and talking loudly up and down the hall.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 13, 2015
Pros: I liked the price and it was close to where I had to be.
Cons: Fix the elevator door, it was squeaky and annoying. The linen on the bed looked worn out. It should be replaced.
Location: I used the room for business I didn't look for things to do. There was some places to eat. It was 9 minutes from Schaumburg which has a lot to offer
The price was reasonable but the room was small. The hallway smelled smoky. It was ok for the price.
3 out of 5
by A verified travelerfrom orlando florida

Non smoking

Posted Mar 27, 2015
Non smoking rooms should not be on the same floor as smoking rooms. The hallways smelled like smoke and the bedspread had a burn hole in it. The staff was friendly, they were the bright spot of my stay.
3 out of 5
by A verified traveler

Posted Mar 19, 2015
Kleines Zimmer und abgewohnt (Erdgeschoss). Trotz Nichtraucherzimmer roch es nach Rauch.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom wi

Nice hotel

Posted Mar 8, 2015
Clean, quite and comfortable. Will recommend to family and friends
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Las Vegas, NV

Great hotel close to airport

Posted Feb 21, 2015
Cons: nothing
This hotel worked out great for our very early departure from O'Hare. We made it to the airport in about 10 minutes because of traffic lights. The check in was fast and easy. The staff was very friendly. The night clerk even offered us early continental breakfast as we were leaving about 5:30. Hotel was very quiet. I don't think we ever heard any airplanes from the airport.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Indiana

Close to the Airport.

Posted Feb 18, 2015
Pros: Wifi was secure and easy yo log on to.
Good breakfast. Friendly staff was helpful finding late Dinner options. Comfortable room.
3 out of 5
Recommended
for Families
by A verified traveler

Excellent service and stay

Posted Feb 17, 2015 on Hotels.com
Staff was excellent. Went over and above to help. The bed was so comfortable and I slept well. Room was clean and comfortable. The breakfast was nothing to write home about.