Ratings based on 908 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2015
It is an OK hotel with convience to Ohare. People were nice. Room is not bad, a bit crammed.
4 out of 5
Recommended
for Everyone
by A verified traveler from CF

hotel mto próximo ao pto de ônibus (Pace).

Posted Jul 27, 2015
Até Downtown Chicago leva em torno de 1:20h pegando 1 ônibus (Pace 223) descendo na Rosemont Station e pegando o Blue Line para Downtown. Vale a economia apesar da distância. ! Local tranquilo e sem barulho para descansar.
3 out of 5
by A verified traveler from Appleton, WI

Just ok

Posted Jul 20, 2015
Made the mistake of booking a smoking room. Being non-smoker that was a bad idea. Had to buy air and fabric freshener to get rid of the smell. Room was outdated and filthy feeling and looking. Would not stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel, ok location

Posted Jul 20, 2015
Pros: The staff, comfortable and clean rooms, television, and breakfast
Cons: The fire alarms. I was there during the testing.
Location: The location is ok. Good food options, close to Metra train, O'Hare Airport and Rosemont, but the Pace bus was horrible except the drivers were nice.
The hotel stay was great, great staff, wonderful experience. My only problem with my stay had nothing to do with the hotel, but the location. The Pace bus was always late and one time we had to wait 2 hours for the next bus. If you stay here please drive or catch a cab.
3 out of 5
by A verified traveler

room was small and no plug near desk to plug any

Posted Jul 19, 2015
Pros: Free breakfast and location close to where I needed to be
Cons: more electrical outlets or at lease one at the desk
Location: great
room was very small ... there was nowhere to plug in coffee pot provided on desk so I had to put it in the bathroom... also no where to plug in laptop except by the bed and run cord across the floor to desk so I could trip over ... no electrical outlet for Iron provided except by the bed but no room to set up ironing board by the bed unless i stood on top of the bed to iron ....
3 out of 5
by A verified traveler

Posted Jul 8, 2015
the rooms are very small and carpets seems dirty and it smells really bad.
2 out of 5
by A verified traveler from ohio

Not recommended

Posted Jun 25, 2015
Where do I start? Asked for a non smoking room. Got a smoking room where they sprayed air freshener to cover the smell. Carpet was so dirty it felt sticky so we had to wear shoes the whole time. Shower had a dead spider in it. Towels and wash cloth were covered with large brown stains. Won't stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 23, 2015
It was a clean room with friendly staff. I would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis, Mo

Nice hotel with good proximity to O'Hare

Posted May 22, 2015
Nice hotel for the cost. Accommodating staff was willing to help in any way they could.
4 out of 5
Recommended
for Everyone
by A verified traveler from Santo Domingo, Dominican Republic

Good hotel but far away from Chicago

Posted May 7, 2015
Pros: The staff is incredibly friendly!
Cons: They should change the towels already.
Location: Very close to the airport and has a good mall very close but very far from the center of Chicago.
The hotel was very good but I wanted something closer to Chicago and is very far. But apart from that good place to stay for the money you pay.