Ratings based on 5,869 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom alpharetta ga

Great location and staff

Posted Apr 16, 2015
Cons: Pool area too small
Great hotel. Loved the staff and location. Will definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom georgia

Great room, slow shower drain

Posted Apr 14, 2015
Double queen room was great size. Nice decor. Only issue was shower water doesn't drain well so you stand in nasty water while bathing. No other issues though.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and location.

Posted Apr 14, 2015
Stopped in town for a wedding perfect location. Great staff and the room was very nice.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom detroit

Great location

Posted Apr 10, 2015
Very nice room. Would have appreciated A comfy chair for two people. Lighting for bed reading was weird, a spot from the ceiling. Had to request shampoo. Otherwise it was comfortable
5 out of 5
Recommended
for Everyone
by A verified travelerfrom R

Surprisingly quiet and serene

Posted Apr 9, 2015
We had a room on the 11th floor. It was efficient to go to and from our hotel room at any time of day. Helpful staff, quiet room--earplugs are provided for sleeping but the bed is so comfortable you will be asleep before you know it.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kitchener, On. Canada

Great service, Great people.

Posted Apr 8, 2015
Pros: The staff. I mean the room was beautiful, the bed was comfortable, the breakfast was great. But the staff were the best.
Cons: the toilet paper, and the ambulences.
Location: Close to shopping, which we did not do, but short walk to bus, fairly close to restaurants, the L, the river and the Navy pier. Easy to flag a cab.
The decor and amenities at the hotel were very nice, but it was the staff who made our stay most enjoyable. From our first encounter with the bellhops in the lower lobby, the desk staff, wait staff, and concierge, everyone was very friendly, welcoming and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to many attractions.

Posted Apr 8, 2015
too Small of pool for kids and was packed all the time
5 out of 5
Recommended
for Everyone
by A verified traveler

First stay in Chicago

Posted Mar 31, 2015
Hotel was awesome Great location able to walk to all attractions
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, Il

Awesome Stay!

Posted Mar 31, 2015
The friendly greeting from the valet and warm, welcome from the front desk staff pretty much guaranteed a wonderful stay. The room spacious and very comfortable, so delightful I did not want leave. A perfect Saturday night stay!
4 out of 5
Recommended
for Couples
by A verified travelerfrom illinois

Nice Close to theater district

Posted Mar 29, 2015
Pros: Area...close to theater district
Cons: Na
Location: Walking to theater, resturants, shopping , clubs
Very good experience Valet guys exceptional!!!!