Ratings based on 1,050 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby CocoRose from Detroit, MI
Pleasing stayPosted Mar 6, 2014
Pros: The staff was exceptional--very friendly and quite knowledgeable about the area. I also like the fact that it was across the street from the mall.
Cons: The hotel was wonderful. The only suggestion I would make is that Expedia verify their information prior to posting.
Location: Everything is close by. The Mall, which has a Rainforest Café, many of your chain restaurants are located within walking distance from the hotel.
I have no complaint about the hotel. It was a nice hotel room, roomy, comfortable. My problem is, this hotel was not presented by Expedia for what it was. Expedia listed that I could get a double bed, pull out sofa and an accessible bathroom, which is always a bonus for me. If I'm not expecting an accessible bath, then we can cope with a standard; however, Expedia listed (and the room I thought I had booked) was accessible. This was my only disappointment.
for Everyoneby Ron from Il
NIce stay close to everything.Posted Mar 3, 2014
I enjoyed my stay at the hotel. Very nice place and convient to what I was doing. I would stay there again sometime when I will be in the area.
for Familiesby Danny from Elgin, IL
Another Wonderful time for the FamilyPosted Mar 3, 2014
This is the 2nd time we've stayed at this establishment...and it was even better than the first, which is saying something! The price is phenomenal, service is excellent, and the free breakfast is a must. It's really perfect for a quick weekend for the family and/or friends, just to get away from the ho-hum of life, especially with the winter we're having! The Hyatt Place-Schaumburg is definitely our family's go to place.
for Everyoneby Christina from Grand Rapids, MI
Wonderful staff!Posted Feb 19, 2014
Pros: The layout of the room was genius! It felt like having a suite. The breakfast was delicious!
Cons: The room with the bath tub and toilet definitely needs to be updated.
Location: We went to LEGOLAND and the mall. There are MANY restaurants and stores within a couple minute drive.
I would highly recommend this hotel to any families traveling to the area. We were able to reserve a room that had a king size bed and sofa bed for the kids. The bed and sofa were separated by a small wall that made the room feel like a suite. Very spacious! The staff bend over backwards to make your stay pleasant. We had a sick child and they gave us anything we asked for without question (extra garbage bags for "used" trash cans, laundry bags to take the soiled laundry to be cleaned and even saltines for the upset tummy. :) I couldn't give then 5 stars all around for some items that were minor. Everything in the room has been renovated with the exception of the room with the toilet and bathtub. The tub was so old that the base of it was bubbled and caved in the middle. The bathroom door was very beat up. We couldn't turn the heat on b/c it was VERY noisy. Thankful, it wasn't necessary b/c the temp never became uncomfortable. The pool is good size and kept at a comfortable temperature. It does need to be scrubbed though - the sides were covered in grunge. I HIGHLY recommend their morning breakfast bar. One, it IS included in the room price and two, there were plenty of choices and everything was fresh. Overall, it was a wonderful stay and we would definitely stay there again.
for Everyoneby nicole from il
Loved itPosted Feb 18, 2014
Very nice, clean, friendly. Great breakfast buffet. Amazing room for the price. & very accommodating for pets.
for Everyoneby A verified traveler
Just so soPosted Feb 15, 2014
Hotel was fine but didn't meet my expectations based on a previous stay at a different Hyatt Place property. Our room was smaller than depicted, the bathroom while clean was nowhere what one would expect from a Hyatt. The bedding and towels all were older, well used and reminiscent of a budget hotel.
for Everyoneby dawn from induana
Always a great experiencePosted Feb 11, 2014
I have booked this hotel at least 6 times in the last few years and gave never been disappointed. The front desk people were great as always as was Maria our housekeeper. The pool was busy and noisy but I expected this from previous visits-parents need to manage their kids not expect the hotel to babysit them at the pool. The breakfast was awesome. Everyone found something they liked. We had four if our kids with us and there was plenty if room.
for Everyoneby A verified traveler from Illinois
excellentPosted Feb 11, 2014
Staff was very accommodating. Breakfast was amazing. I was very impressed with their customer service.
for Everyoneby Saul from chicago
Decent hotelPosted Feb 9, 2014
Pros: It was big , great bed.
Cons: Upgrade more cable channels
No complaints, room was clean, comfortable, good value for money.
for Everyoneby T from Peoria, Il
Schaumburg for BusinessPosted Feb 1, 2014
Pros: Location was excellent. Easy off the interstate and in the neighborhood with many restaurants and shopping.
Location: Several good dining options close by and one just a 50" walk across the parking lot.
I stayed at thism proeprty for 3 nights to attend a business meeting. The hotel is convenient, clean, well-maintained, and close to tons of restaurants and shopping. Good value for the cost. Room is large and has a great TV. Wireless High-speed internet was as fast as any hitek I;ve stayed in. The only draw back, was the HC/AC was loud when it was running. Everytime it kicked on, you had to crank up the volume on the TV,. Otherwise, this is a great hotel at a great price.