Ratings based on 1,065 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from St Louis, MO

Great for the price

Posted Aug 19, 2014
The room was very nice. The free breakfast buffet was fantastic but crowded. When we asked about ordering a kids package on tv, the hotel staff was unsure about the pricing so they offered to comp it... so that was nice. The hotel is a little far from the city (about a half hour with good traffic). All in all, a great hotel experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Omaha, Ne

Nice place, Huge room

Posted Aug 18, 2014
Pros: Room size. Clean. Breakfast options
Cons: Add a hot tub Find a new way to handle breakfast crowd.
LOVED the size of the room...loved the breakfast....except that there were WAY too many people in line for breakfast, we waited about 25 minutes in line; they need to find a new way to handle a crowd. Also, a hot tub would have been nice. Nice place
5 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Nice place with great service.

Posted Aug 15, 2014
We are a family of 5 and stayed at the hotel for 10 days. The room was spacious and the staffs were very accommodating;helpful and friendly.The location is very convenient to navigate as well as it's quiet location. We have definitely found a place to stay whenever we visit families and friends in Chicago.
5 out of 5
Recommended
for Everyone
by A verified traveler from St Cloud, MN

Satisfied overall

Posted Aug 13, 2014
Pros: It is consistent with Hyatt Hotels, which is positive.
Cons: Replace the couch.
Location: It is an industrial area. Chicago is about 45 minutes away.
The breakfast was better than we had encountered at other hotels. The couch was slightly frayed along the seams and probably needed to be replaced, but was still functional. Staff were pleasant. Room was clean. Beds were ok....I am a very picky sleeper and did not get the best night's sleep while staying at this hotel. Not much for local restaurants. However the two that were at near the hotel were very good.
4 out of 5
Recommended
for Families
by A verified traveler from winnipeg,MB

nice hotel to use

Posted Aug 13, 2014
Pros: clean and kindness
It was easy to find and clean. My son used sofa bed and it was clean, too.
3 out of 5
by A verified traveler

Decent stay

Posted Aug 12, 2014
Room layout optimizes space and room size feels spacious. Breakfast is just decent and bit crowded. Room door can be heard through, so you should get room far from elevator. Overall, price is good so it was decent stay. Thanks.
5 out of 5
Recommended
for Everyone
by A verified traveler from grandville, mi

Very nice hotel

Posted Aug 10, 2014
Nice staff, clean hotel, and very good menu. Had a good breakfast bar , it was nice that they had a bar their and you could call from your room and order anything at anytime
4 out of 5
Recommended
for Everyone
by A verified traveler from Aruba

Close to airport

Posted Aug 9, 2014
Pros: Nice hotel, stayed for the 3rd time in hyatt Place, good breakfast.
Cons: Maybe lower the price
Location: Nice location close to airport, shopping mall wood field, pirate's grove for kids.
Nice hotel, good breakfast, ok wifi, grass field for playing soccer in the nearby area.
4 out of 5
Recommended
for Families
by A verified traveler from blaine mn

Value for your money

Posted Aug 7, 2014
Pros: Facilities, location
Nice location. Decent breakfast. Overall value for money
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for a family stay

Posted Aug 6, 2014
Pros: We really enjoyed the room. Lobby was nice as well and great place to hang out -
Cons: House keeping - could have done a better job - toiletries were not refilled, blankets were taken away and not replaced etc. But they cleaned the room.
Location: Woodland Mall, Legoland - But we went to chicago DT both days. 30-40mins drive.
We really liked the room, the double room had a small living room and a bedroom - So the room was really spacious and the kids really loved it.