Ratings based on 1,271 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Birmingham, Al

Great hotel!

Posted Feb 21, 2015
This is the second time we stayed here. Everything was wonderful, including the breakfast! The bed was a little firm (which I don't love), but the room was nice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Davenport, Iowa

Great hotel, at a great value.

Posted Feb 16, 2015
The hotel was great with the exception of the carpet in our room. It's not horrible it's just old. If it were shampooed or replaced this hotel would be perfect. We stayed In a double room with a pull out sofa bed. There was more then enough room for all 5 of our family members. The beds were comfortable as was the pull out. The pool was small but adequate. Not having a hot tub was kinda a downer. The breakfast was by far the best hotel breakfast I've experienced. All in all we would definitely stay here again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Illinois

ok stay

Posted Feb 16, 2015
Pros: Spacious rooms and great staff.
Cons: Breakfast choices
Location: Lego land, Woodfield mall and O'Hare airport
The staff was very friendly and helpful. The heater in our room, on a zero degree night, did not work. Since the hotel was full, we were given extra blankets and a space heater. This worked out fine and the front desk staff discounted our room rate. The beds were not that comfortable, but the rooms are very spacious. I have stayed here before and I wish that the breakfast foods were better. Maybe a waffle maker and better quality donuts.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location near highways and O'hare airport.

Posted Feb 6, 2015
Pros: Nice staff and centrally located
Cons: Restaurants closer.
This was the second time I stayed here. Consistent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2015
The room is very spacious and clean. Recommend for big families to stay here.
3 out of 5
by A verified traveler

Wish I had a better experience

Posted Feb 2, 2015
Pros: the room setting is nice
Cons: fridge should be turned on if that room is being rented. pillows are horrible.
Location: it was the Itasca location, not far from Woodfield mall which I love to go to
We arrived and the gentleman at the front desk looked annoyed, not your typical happy greeter. We get to the room, the refrigerator is off, took forever to get cold. I live in the south side of Chicago and like to book hotels in the Schaumburg area in the winter just to get away from my home and take my daughter to the pool. However, just my luck, the pool was closed due to "frozen pipes" which should be on the website. I was not aware of it until we got in the room and saw in on he Hotel TV channel. Then, the only channel for kids (Disney channel) was not working. Now I have a 6 year old daughter board. No pool. no tv. Breakfast time...I go get a bagel, its the last 2 or 3 and as I am getting ready to put it in the toaster I see mold on the bagel. Glad I caught it. I stop the lady in there and very quietly show her the bagel, she did apologize. Needless to say I was done with the food and will never eat their again.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom ca

Convenience, Nice Hotel in Chicago Oh'are Area

Posted Jan 24, 2015
Pros: It's convenient location and friendly staff.
Generally it's good stay except twice of false fire alarms
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfection

Posted Jan 19, 2015
Pros: It was convenient, lovely, spacious, and clean.
Cons: The bread on breakfast sandwiches tasted like styrofoam
Location: It was close to relatives, I grew up there so there was just a lot to do. Lynfred Winery was just wonderful!
Everyone was so friendly and attentive, and the driver who took us to the winery was exceptionally courteous.
3 out of 5
by A verified travelerfrom Dyer

Pool out of service

Posted Jan 12, 2015
Because the pool was out of service I chose not to stay and the staff was able to quickly and politely get me settled into a different local hotel and have the charges transferred. I was disappointed only about the pack of prior notice of the pool issue during the reservation process.
5 out of 5
Recommended
for Families
by A verified traveler

Good hotel for big family.

Posted Jan 5, 2015
Pros: The double queen room was spacious. We pulled out the sofa/bed for a total of three beds and there was still plenty of room to move around.
Had an early flight out of O'Hare, the hotel was close enough to be convenient drive to the airport, but far enough that I didn't have to listen to planes roaring over all night. The room was big enough to sleep my large family comfortably, usually I put at least one kid on the floor, but the double queen with sleeper sofa provided a comfortable night. The free morning breakfast was delicious and a cut above the typical continental breakfast and saving the money on taking my large family out to breakfast before our flight made the entire package very affordable.