Ratings based on 5,202 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom los angeles

Great location

Posted Apr 16, 2015
This hotel is in a great location , close to everything including subway .
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Charlotte

Renovated, clean & convenient!

Posted Apr 13, 2015
Location was pretty good, close to Magnificent Mile and river tour dock. Large hotel but great price, very clean and renovations were spectacular. Convenient coffee shop/market on floor level for quick stops.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
Pros: Location was great, good area if you were walking to places.
Was disappointed when we arrived that rooms we reserved online were not available. One of us had to sleep on the floor the first night since no roll away beds were available either. Not sure why you reserve rooms and pay with credit card if they are not available. The second night of our stay I had to call and ask for roll away bed and was told they have one they will give us at no charge, making the second night a little more comfortable. Location was great. Restaurants in hotel were over priced for food you received.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Malmö

Trevligt hotell med bra läge, men för stort.

Posted Apr 13, 2015
Pros: Läget och kvaliteten på rummet. Samt Molly i receptionen.
Cons: Servicenivån är för låg.
Location: Hotellet ligger oerhört centralt. Det mesta är därför inom gångavstånd.
Bra hotell men med nonchalant personal. Lite för stort. Beställde saker till rummet, vilket nonchalerades.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom seattle

Great location, expensive parking $63/day

Posted Apr 11, 2015
Pros: Clean room, easy walk to shopping and restaurants.
Cons: Better bed, more affordable parking.
Nice central location, clean newly renovated rooms. Beds are OK, nothing like my Duxiana at home. Parking is crazy expensive ($63/day), more than my rental car.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Nice hotel right along the river walk.

Posted Apr 11, 2015
My girlfriend and I visited Chicago for 4 nights at the Hyatt Regency Chicago. It was a really nice hotel in a great location. The only bad thing I can say about this hotel is that the walls are pretty thin and you can hear people talking in the hallways. All in all I would definitely stay here again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom arkansas

Nice cooperate style hotel but no air circulation

Posted Apr 11, 2015
Hotel is beautiful expecially bars and lobby. Bed was comfortable but could never sleep well because we would wake up sweating. We turned air down as far as possible (65) but it apparently didn't work and just couldn't get any air circulation in the room. It was 40-50 degrees outside and we would sweat in our room with the AC on. Also don't request a fridge in your room because they don't tell you that it costs $25 but thankfully took it off our bill because we were not aware and didnt even end up using it. Don't drink at the Big Bar. Drinks are very watered down and nothing but sugar (because they are so big), but food is very delicious.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and Clean

Posted Apr 10, 2015
Pros: The rooms were very clean and comfortable.
I enjoyed my stay. The views were incredible of the city. We could walk anywhere.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom australia

Close to the loop and theartre district

Posted Apr 10, 2015
Rooms are large, staff very helpful and a good location. Would highly recommend
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2015
Was nice hotel, will stay again. Will recommend also