Ratings based on 1,047 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

A relaxed, overnight stay!

Posted Sep 11, 2014
Pros: The quiet lobby & room. Also good beds & amenities.
Cons: The visit to the bar was very short: way too noisy in there for both of us & extremely difficult to even try & speak together across the table.
Location: There was no time for such.
The hotel turned out to be a haven for my husband & me in the midst of some very intense times. We enjoyed the room, even the balcony with -in this case- a pretty bland view. But, we had very good food & nice service from waitstaff as well as the desk personnel: all with a friendly, upbeat outlook-- such a blessing, like a breath of fresh air & conducive to relaxation.. I ended up forgetting a compilot (a three piece hearing device) in the room upon departure, but after a phone call the head housekeeper promised to inform the lady cleaning our room of same & to call me back once the items were found. Upon our later return to the hotel all was at the front desk as promised.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Sep 9, 2014
Pros: Top notch everything!
Cons: Rooms were slightly noisy from one room to another. I was surprised I could hear coffee brewing in the next room.
Quite possibly the nicest hotel and staff I've stayed at.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hopkinsville, KY

Nice economical hotel

Posted Sep 8, 2014
We stayed at the hotel while in town for a concert. The shuttle driver met us at the airport, and was extremely courteous. We were permitted to check in well before check in time, and we're upgraded to a king room for no extra cost. Staff are extremely helpful and courteous. Our room was clean and neat, and the bed was very comfortable. We used the rain sounds on the portable noise machine, and didn't even notice planes flying past. Only downside was that the restaurant and their alcoholic beverages were a bit pricey. But overall, a very nice stay. Shuttle service to airport and train were a very nice bonus. Would definitely stay again.
3 out of 5
by A verified traveler from massachusetts

Unplanned airport stay due to missed flight

Posted Sep 8, 2014
Room was nicely decorated and bed was wonderful. Bathroom was small, drab bathroom, dirty toilet. No glasses or cups in bathroom. Long walk from reception desk to "executive" wing through very dark, tired decor hallway. Reception clerk very nice. Airport shuttle bus nice and efficient. Did not seem 4 star overall.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Close to airport. Great staff.

Posted Sep 7, 2014
Pros: Location.
Cons: Noise level.
Staff was great. Great location, close to airport.
3 out of 5
by A verified traveler from DC

Nice but aging

Posted Sep 5, 2014
The room was nice, but the cigarettes in the cup and the can of PBR should have been cleaned up. $25 per night guest parking in the suburbs ... Nope, no excuse for that.
5 out of 5
Recommended
for Everyone
by A verified traveler from mk

Hotel had nice staff specialy the resturant staff

Posted Sep 3, 2014
Had a great time but it was far from downtown chicago
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2014
Hotel parking was ridiculous. Very expensive. It should be free as it is not in the city.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2014
Great experience overall. Had bad neighbors smoking in their room the first night but it was all good from then on.
5 out of 5
Recommended
for Everyone
by A verified traveler from brazil

Very nice region near O'Hare

Posted Aug 31, 2014
Nice restaurants nearby and Starbucks in the hotel lobby.